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Description
When attempting to install Windows XP fax software, a "Cannot copy file" error message is displayed.
Solution
Perform the following activities to clear the cause of the problem and complete the installation of the fax software.
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Close the error message window, if needed.
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Click
Start
, and click
Run
.
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In the Run dialog box, type the command
esentutl /p %windir%\security\database\secedit.sdb
and click
OK
.
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A message warning about the danger of running the repair command is displayed. Click
OK
to acknowledge and clear the message.
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When the repair is complete, shutdown and restart the PC.
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Follow the software manufacturer's instructions to perform the installation process for the fax software.
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