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Updating Your Anti-virus Firewall's Trusted Program List

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This document applies to HP MediaSmart Server EX470 and EX475.

The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Some Anti-virus applications and software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network. The following steps are recommended before installing the HP MediaSmart Server programs.
It is recommended that your firewall and anti-virus software is set to "Learn" new programs. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server. The HP MediaSmart Server requires that the following programs be excepted

Launch Firewall and Anti-virus Software.

Launch your firewall and anti-virus software and update the trusted programs list.
Each firewall and anti-virus software package will have somewhat different methods for updating the Trusted Programs list. The programs that need to be added to the Trusted Programs list will be located in the two following directories.
  1. C:\Program Files\Hewlett-Packard\HP MediaSmart Server
    This directory will hold the following programs that need to be added:
    • DoTask.exe
    • HPHSConnector.exe
    • MediaAggregator.exe
  2. C:\Program Files\Windows Home Server
    This directory will hold the following programs that need to be added:
    • MountBackup.exe
    • RestoreOffProc.exe
    • WHSTrayApp.exe
    • WHSConsoleClient.exe
    • WHSConnector.exe
If you are using a firewall or anti-virus program that cannot automatically update its trusted software list, please contact the firewall or anti-virus software vendor to find out how to manually add software to the trusted software list.

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