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AMD Multicore Processor Causes BCCode 0x124 Machine Check Message

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This issue pertains to HP Notebook PCs sold with Windows XP or Windows Vista.
The notebook unexpectedly stops responding and displays BCCode 0x124 Machine Check error , indicating that the AMD processor has reported a fault. This issue occurs after the notebook is upgraded to the Microsoft Windows 7 operating system. Additionally, this issue typically occurs after a forced shutdown on the subsequent boot.

Clean notebook air vents and update the BIOS

The abrupt power off of a notebook computer may be due to a thermal event (overheating) or other hardware failures. HP strongly recommends the cleaning of the air vent on the notebook to help keep the temperature within normal working range. See: HP Notebook PCs - Reducing Heat and Fan Noise by Cleaning Air Vents .
HP also recommends updating the notebook BIOS to the latest version that supports Windows 7 from the Software and Driver Downloads page .
If this issue persists, contact HP Service and Support for further assistance.

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