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HP Officejet k80 All-in-One Printer support

I Cannot Find My Driver for Windows 7

  • PrintPrint

Issue

When you attempt to install your printer in Windows 7, you cannot find a driver for your printer.

Solution

The drivers for your printer are already included in the new Windows 7 operating system. You do not need to download drivers to use the printer. Windows Update automatically installs the in-OS driver
A basic driver included in the Windows 7 operating system.
when you connect the printer to your computer with a USB cable. Use the following steps to install the driver.
NOTE:Depending on your printer's functionality, some of the buttons on the printer do not function and some of the advanced product features are not available with the in-OS driver. For more information on using your printer, and to see workarounds for lost functionality, go to the Frequently Asked Questions in this document.

Step one: Install the in-OS driver

Follow these steps to install the in-OS driver in Windows 7.
NOTE:The computer must be connected to the Internet for Windows Update to detect and install the driver.
  1. Turn the printer on.
  2. Connect a USB cable to the printer, and then to the computer. Windows Update automatically activates and searches for the most recent driver on the Windows Update site. If the driver is more recent than the driver stored in Windows 7, the computer downloads and installs the updated driver.
    NOTE:The Windows Update process takes place automatically. Therefore, you might not notice that the update is in progress. A notification displays on the computer when the installation completes.

Step two: Print a document

Print from any software program to make sure your printer is working correctly.
  1. Open a document in the software application in which it was created.
  2. Click File, and then click Print.

Frequently asked questions

Following are commonly asked questions about using your printer with an in-OS driver. Depending on your product functionality, some of the following topics might not apply to your printer.
You can use Windows Update to automatically search for and install the latest in-OS driver for your printer.

Video of setting Windows Update to automatic

The following video demonstrates how to set Windows Update to automatic in Windows 7.
  1. On the taskbar, click the Windows icon ().
  2. In the Search Programs and Files box, type change device installation.
  3. Click Change device installation settings. The Device Installation Settings window opens.
  4. If it is not already selected, select Yes, do this automatically (recommended), and then click Save Changes.
    NOTE:Windows 7 might prompt you to restart the computer. Make sure that you bookmark this page so that you can quickly access it again.
Note the following limited functionalities with an in-OS driver:
  • No access to HP Solution Center. You will not have access to HP Solution Center (). However, see the workarounds at the end of this document for ways to accomplish tasks as you did before.
  • Limited functionality in HP Toolbox. You can still access the HP Toolbox () with the in-OS driver. However, the HP Toolbox functionality is limited. For example, you are unable to check estimated ink levels. See the workarounds at the end of this document for ways to accomplish some common HP Toolbox tasks.
  • Importing and viewing images on a memory card. If your product has a memory card slot, you can use the workaround at the end of this document to import and view images on a memory card.
  • Limited button functionality. If your HP product has buttons on the front panel, some of the buttons will not function as before. Following are examples of buttons that function and buttons that do not function with the in-OS driver:
    These buttons will still function*
    Power button ()Menu button ()
    Resume button ()Cancel button ()
    Print Photos button ()
    These buttons will not function*
    Photosmart Essentials button ()Copy button ()
    Scan button ()
    *These lists are not comprehensive.
Use these steps to print from a software program.

Video of printing in Windows 7

Watch the following video for a demonstration of printing from a software program with Windows 7 operating system.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Open the document to be printed in the software application in which it was created.
  2. Click File, and then click Print.
Use one of the following methods to scan a document.
Video of scanning with Windows Fax and Scan
The following video demonstrates how to scan with Windows Fax and Scan in Windows 7.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
  1. Click the Windows () icon.
  2. Click All Programs.
  3. Click Windows Fax and Scan.
  4. Click New Scan, and then click Scan.
Video of scanning with Paint
The following video demonstrates how to scan with Paint in Windows 7.
If you have trouble viewing the video or to view the video in a different size, view the video on YouTube .
  1. Click the Windows () icon, click All Programs, and then click Accessories.
  2. Click Paint ().
  3. Click the drop-down arrow in the upper-left corner, and then click From Scanner or Camera.
  4. Make sure the correct device is selected, click OK, and then click Scan.
Although you cannot fax a document directly from your computer, you can still fax a printed document from the printer if your printer supports faxing.
  1. Print the document you want to fax.
  2. Place the printout on the flat surface or feeder slot in the same way you would for scanning or copying a document.
  3. Fax the paper version of the document by using the faxing buttons on the control panel of the All-in-One.
If your product has a memory card slot, follow these steps to access images on a memory card.

Video of importing and viewing images on a memory card

The following video demonstrates how to import and view images on a memory card in Windows 7.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
  1. Insert the memory card into the appropriate memory card slot on the product.
    NOTE:If the memory card is already inserted, remove it, and then reinsert it.
  2. On the Autoplay window that opens, click Import Pictures, View Pictures, or Open folder to view files.
  3. Follow the on-screen instructions.
Use the following HP Solution Center workarounds when you install the product with the driver in Windows 7.
HP Solution Center
FunctionWorkaround
Limited access to the HP ToolboxFrom the program you are using to print:

  1. Click File, and then click Print.
  2. Click the button that opens the Properties dialog box:
    Depending on the software program, this button might be Properties, Options, Printer Setup, Printer, or Preferences.
  3. Click the Features tab, and then click Printer Services. The HP Toolbox opens.
Printer SettingsFrom the program you are using to print:

  1. Click File, and then click Print.
  2. Click the button that opens the Properties dialog box:
    Depending on the software program, this button might be Properties, Options, Printer Setup, Printer, or Preferences.
    The Properties window opens, where you can change print settings for various print tasks.
Use the following HP Toolbox workarounds when you install the product using the driver in Windows 7.
HP Toolbox
FunctionWorkaround
Printing a self-test pageFor products with buttons on the control panel (the front of the printer), you can print a self-test page using those buttons.
Cleaning the cartridges or printheadsNone
Checking estimated ink levels
  • Print a self-test page through the buttons on the control panel
  • View the ink level indicators on the control panel, if there are any
Aligning the cartridgesNone

HP Consumer Forums

See what other customers are saying at HP Consumer Forums .

Shop for supplies online

Which cartridges you use might depend on your country/region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.
  1. Scroll to the bottom of the page and make sure that the country/region location is correct.
NOTE:For the United States only, go to the HP Home & Home Office Store .
Genuine HP cartridges can also be purchased from other retailers.
To find an HP printer or All-in-One that provides all the great features you’re looking for, click here to visit the HP Store (US only) on the HP website.
HP Officejet k80 All-in-One Printer

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