SMART Hard Disk Error
This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008.
On startup, you may see an error message like the following:
The SMART hard disk check has detected an imminent failure.
To ensure no data loss,
please backup the content immediately and run the Hard Disk Test in System Diagnostics.
SMART test is not a failure report
The SMART Hard Disk test produces a
prediction about the potential for hard drive failure, not an actual failure. A SMART Hard Disk error warning can appear for a variety of reasons such as the computer having been jarred sharply, or the hard disk being subjected to higher than usual temperatures.
After receiving the error message above:
While the SMART Hard Disk error may not indicate the imminent loss of the hard disk, it is best to be prepared, just in case the disk does fail.
Perform a Hard Drive test
To perform the Hard Drive Test in the System Diagnostics (F2) environment, do the following steps.
Turn on the computer and immediately press the
esc key to display the Startup Menu.
System Diagnostics (F2) key, and then select the
Hard Drive Test option.
Allow the Hard Drive Test to complete. Test may take thirty to sixty minutes or more to complete depending on the size of the drive and the extent of the problems.
Outcomes of the Hard Drive test
When the Hard Drive disk test is complete, a message is displayed to indicate what actions have been taken.
Indicate no problems. You can use the computer as usual.
Fix the problem entirely. You can use the computer as usual.
Re-map the sector if the issue was caused by a bad sector. You should restart the computer. If the bad sector is repaired, you can use the computer as usual. Repeat the Hard Drive test if indicated.
Indicate a specific error and generate a warranty ID code. You should contact HP for assistance.