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Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
Find and fix common printer problems using HP diagnostic tools for Windows
HP has developed the following free diagnostic utilities (tools) that help resolve common printer problems. These diagnostic tools are not available for Mac OS X operating systems.
Image: Print and Scan Doctor icon
HP Print and Scan Doctor: Quickly resolves many printing and scanning errors, network connection problems, and driver issues. Depending on your printer, solves jams and carriage stalls, checks ink levels, and troubleshoots print quality issues. Available for Windows XP and later.
Image: Printer Install Wizard icon
HP Printer Install Wizard for Windows: Automatically finds the best available print driver for your new printer, or after upgrading your computer's operating system. Available for Windows 7 and Windows 8.