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Using Bluetooth Devices (Windows 8)

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This information applies to HP and Compaq computers with Windows 8.
Bluetooth wireless technology provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices, such as printers, audio devices, and computers. Some examples include:
  • Sharing pictures with other Bluetooth devices nearby.
  • Sending files to a Bluetooth printer.
  • Transferring files to nearby Bluetooth computers.
  • Listening to music on a Bluetooth headset.
Bluetooth networking comes pre-installed in some HP and Compaq computers. If it was not pre-installed, you can add it to your computer by installing Bluetooth hardware. Installing Bluetooth hardware can be as simple as inserting a Bluetooth USB dongle into an open USB port and waiting for Windows to detect and setup the new hardware.
Figure 1: Bluetooth USB dongle
Bluetooth USB dongle
NOTE: If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.

Connecting and using Bluetooth wireless devices with Windows 8

The following sections explain how to add a connection to a Bluetooth device, how to transfer files between a phone and a computer or two computers using Bluetooth, and how to add the Bluetooth devices icon to the notification area.
Before you can use a Bluetooth device, you must establish a Bluetooth connection.
Use the following steps to establish a connection:
  1. From the Start screen, type Bluetooth to open the Search charm, and then select Bluetooth settings from the search results.
    Figure 2: Search results for Bluetooth
    Search results for Bluetooth
    The PC and devices window opens.
  2. On the PC and devices screen, use the mouse pointer to move the Bluetooth slider from Off to On.
    Figure 3: Bluetooth tab in the PC and devices window
    Bluetooth tab in the PC and devices window
    Windows searches for Bluetooth devices. Click the Bluetooth device you want to add.
    If Windows cannot find your device, check the suggestions in Tips for finding a Bluetooth device .
  3. Click the Bluetooth device you want to add from the list, and then click Pair.
    Figure 4: Pair button in the Manage Bluetooth devices window
    Pair button in the Manage Bluetooth devices window
  4. If the device you are adding does not require verification, Windows adds the device automatically. Skip to step 7 to continue.
    However, most Bluetooth devices require verification before you can add them.
    If the device requires verification, a window displays with a pairing code. On the device you are adding, follow the onscreen instructions to verify that the code matches.
    Figure 5: Bluetooth pairing code
    Bluetooth pairing code
  5. Immediately check for an authorization message on the device to which you are connecting.
    If you are adding a phone, you might need to open the phone and select Yes, and then, depending on which type of phone you are adding, you might then need to enter a pairing code.
    If you are connecting to another computer, you might see a message in the notification area in the lower-right corner of Windows desktop, prompting you to allow access. You must allow access before another window displays where you can type the pairing code.
    Figure 6: Example of an authorization message when connecting to a computer with Windows 7
    Example of an authorization message when connecting to a computer with Windows 7
    NOTE:If you get an error message that the device was not added because of an authentication error, you might not have typed the pairing code quickly enough. Click Try Again. Windows generates another pairing code for you to type into the device.
  6. Wait while Windows configures the device.
  7. To make sure the device finished installing correctly, from the Start screen, type Devices and Printers to open the Search charm, and then select Devices and Printers from the search results.
    Figure 7: Search results for Devices and Printers
    Search results for Devices and Printers
  8. Look in the Devices and Printers window for the device you added.
    Figure 8: Devices and Printers window
    Devices and Printers window
  9. To use the device you added, select it, click Connect using, and then click Direct connection or Access point, depending on the device.
    Connect using Direct connection selection in the Devices and Printers windowConnect using Direct connection selection in the Devices and Printers window
    Your computer now has an established Bluetooth connection.
Complete the following steps to transfer pictures from a Bluetooth phone or computer to your Windows 8 computer:
  1. On the Windows desktop, click the Bluetooth icon in the notification area, and then click Receive a File.
    Figure 10: Receive a File selection
    Receive a File selection
    Bluetooth File Transfer waits for a connection.
    Figure 11: Waiting for a connection
    Waiting for a connection
  2. On your phone or other computer, connect to the Windows 8 computer using Bluetooth and send a file.
    The computer receives the file.
    Figure 12: File is being received
    File is being received
  3. Click Browse to select a folder on the computer to save the file, and then click OK.
  4. Click Finish to save the file to the selected folder.
    Figure 13: Save the file to this location
    Save the file to this location
    The photos have been transferred to your computer.
Complete the following steps to send files from your computer to another computer or phone using Bluetooth.
  1. Open the Windows Desktop.
  2. Click the Bluetooth icon in the notification area, and then click Send a File.
    Figure 14: Send a File selection
    Send a File selection
  3. Select the computer or phone where you want to send the files.
    Figure 15: Select where to send your files
    Select where to send your files
  4. Click Browse, then navigate to the folder containing a file you want to send. Select the file, then click Open.
    Figure 16: Browse window
    Browse window
  5. Click Next.
    Figure 17: Select the files to send
    Select the files to send
    The computer sends the file to the phone or other computer.
  6. When the file is transferred, click Finish.
    Figure 18: File successfully transferred
    File successfully transferred
    The files have been transferred to your computer.
The computer can be connected to a Bluetooth serial device or printer.
  1. Install the printer software that comes with the Bluetooth printer. See the printer's user manual for instructions.
  2. During the printer installation you will be prompted to select how the printer is connecting. Select the Bluetooth option. Finish the printer installation.
  3. Double-click the Bluetooth icon in the taskbar.
  4. In the menu bar, click Open Settings.
  5. On the COM Ports tab, find the Bluetooth serial port and write down the name of the port, such as COM5.
  6. Close the Bluetooth Settings window.
  7. From the Start screen, type Devices and Printers to open the Search charm, and then select Devices and Printers from the search results.
    Figure 19: Search results for Devices and Printers
    Search results for Devices and Printers
  8. Right-click the icon for the Bluetooth printer and select Properties.
  9. On the Ports tab, check the box next to the port name you wrote down, then click OK. This enables access to the printer via the Bluetooth serial port. Test the printer by printing from any application or file.

Adding the Bluetooth icon to the notification area in Windows 8

To add the Bluetooth icon to the notification area in the lower right so you can quickly add a device or change Bluetooth settings, complete the following instructions:
  1. From the Start screen, type Change Bluetooth to open the Search charm, and then select Change Bluetooth settings from the search results.
    Figure 20: Search results for Change Bluetooth
    Search results for Change Bluetooth
  2. On the Bluetooth Settings screen, click the box next to Show the Bluetooth icon in the notification area, and then click OK.
    Figure 21: Show the Bluetooth icon in the notification area selection in the Bluetooth Settings window
    Show the Bluetooth icon in the notification area selection in the Bluetooth Settings window
  3. The Bluetooth icon displays in the notification area in the lower right.
  4. Double-click the Bluetooth icon to access common tasks for Bluetooth devices.

Tips for finding a Bluetooth device in Windows 8

If Windows cannot detect the Bluetooth device, check the following items:
    If wireless communication is turned off, or Airplane Mode is turned on, the computer does not send or receive a Bluetooth signal. Follow these steps to turn on wireless communication:
    1. From the Start screen, type Wireless Devices to open the Search charm, and then select Turn wireless communication on or off from the search results.
      Figure 22: Search results for Wireless Devices
      Search results for Wireless Devices
    2. In the Network section of PC settings, check the status of wireless devices. If Wi-Fi is turned Off, click the toggle switch to turn it On.
      Figure 23: Toggle switch to turn wireless devices on or off
      Toggle switch to turn wireless devices on or off
  • Make sure that Bluetooth is turned on and set to be discoverable on the device. When a device is set to be discoverable, it uses radio signals to broadcast its location to other Bluetooth devices and computers.
    • A device such as a wireless mouse or a keyboard might have a button on it that you need to push.
    • A device such as a Bluetooth mobile phone might have a setting in the menu that you need to select to turn on Bluetooth so the device can be discovered.
      NOTE:If you do not know how to set your device to be discoverable, check the information that came with your device or go to the manufacturer’s website.
      • A device such as computer might need to have the Discovery setting turned on. To turn on Discovery in Windows 8, from the Start screen, type Change Bluetooth to open the Search charm, and then select Change Bluetooth settings from the search results.
        Figure 24: Search results for Change Bluetooth
        Search results for Change Bluetooth
        The Bluetooth Settings window opens.
      • In the Discovery area on the Options tab, click Allow Bluetooth devices to find this PC, and then click OK.
        Figure 25: Allow Bluetooth devices to find this PC selection in the Bluetooth Settings window
        Allow Bluetooth devices to find this PC selection in the Bluetooth Settings window
  • Make sure the device is turned on, is not low on battery power, and is not in sleep mode.
  • Make sure the device is within wireless range of your computer, usually within six to nine feet. If you are not sure if the device is in range, move it closer to your computer, or put the device and computer in the same room.
  • Make sure there are no other devices interfering with the wireless device, such as microwave ovens, cordless phones, or other wireless devices.
  • If your computer uses an external Bluetooth adapter, make sure the adapter is attached and installed, and is working correctly.
  • If Bluetooth is integrated in your computer, especially a notebook computer, make sure the Bluetooth radio transmitter is turned on because many notebook computers have a button to turn the transmitter on and off. If you are not sure how to turn it on, check the information that came with your computer or go to the manufacturer's website.

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