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Printing from an Android Mobile Device

  • PrintPrint

Introduction

If you want to print from your Android mobile device, HP has free mobile printing solutions to meet your needs: the HP ePrint service, the HP ePrint mobile app, and HP's built-in print solution for Android. Learn how to use the service, download the mobile app, or access the built-in print solution to print from your Android device.
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No special software or additional Android app download is required to print with HP ePrint
HP ePrint allows you to print from virtually anywhere to any ePrint-enabled printer. Simply attach the document that you want to print to an email, and then send the email to your printer's ePrint email address.
. But, before you proceed with these steps, you must enable Web Services on your HP ePrint-enabled printer and register with the ePrint service to get your ePrint email address.
If you have not already enabled Web Services and registered your printer with the ePrint service, follow these steps to find the document with these instructions for your printer.
  1. If prompted, enter your printer model in the search box, and then click Next.
  2. In the Question or keywords search box, type Getting Started with ePrint, and then press Enter to find the document.
  1. Make sure that your printer is turned on, connected to your local network, and has access to the Internet.
  2. On your Android mobile device, tap your email application, and then create a new email message.
  3. Add a photo to document attachment to your new email message.
  4. Type or select your HP ePrint email address in the To: field.
  5. Tap Send to send the email. The print job prints to the main tray. If available, photos will automatically print from the dedicated photo paper tray.
Tips for printing photos with ePrint:

  • If your printer does not have a separate photo paper tray, make sure that photo paper is the only type of paper loaded in the main tray.
  • Make sure that photo email attachments are smaller than the 10 MB (megabyte) limit.
  • Make sure that photos have a high enough resolution, or dpi (dots per inch). Image files (like jpeg, bmp, tiff, etc.) must be 100 dpi or higher. Photos less than 100 dpi will not print.

Frequently asked questions (FAQs)

Review these frequently asked questions for more information about printing with HP ePrint.
If you have an ePrint-enabled printer, you might be asking which mobile printing solution is right for you. Click here to learn more about HP's Android mobile printing solutions .
The HP ePrint mobile app is an update to HP ePrint Home & Biz for Apple and Android mobile devices.
If you previously installed ePrint Home & Biz, HP recommends that you upgrade to the HP ePrint mobile app. The update is available in Apple’s App Store or in your My Apps list in the Google Play Store for Android.
Figure 1: HP ePrint mobile app icon
Image: HP ePrint mobile app icon
For the printable file types, refer to the following table.
The following file types are supported by ePrint:
  • HTML files
  • Image files (.bmp, .gif, .jpg, .png, and .tiff)
  • Microsoft Excel (.xls and .xlsx)
  • Microsoft PowerPoint (.ppt and .pptx)
  • Microsoft Word (.doc and .docx)
  • PDF files
  • Text files (.txt)
NOTE:There is a 10 MB memory limit to the size of the email. With all attachments, emails cannot exceed 10 MB in total size. Emails that exceed this limit will not print.
Follow these steps to check the status of sent ePrint print jobs.
These steps are for the United States, United Kingdom, France, and Germany.
  1. Go to HP Connected and log in to your account.
  2. Click the Collections tab to view your print history and the status of your ePrint jobs.
If you are unable to print to an HP ePrint-enabled printer, follow these troubleshooting tips:
  1. Make sure that the printer is turned on.
  2. Wireless HP printers can take several minutes to join a Wi-Fi network after being turned on. Make sure that your printer is connected to the correct Wi-Fi network before you attempt to print.
  3. Make sure that the printer has the latest firmware version installed.
  4. Make sure that the printer has paper and enough ink or toner.
The HP ePrint mobile app supports all your mobile printing needs. You can easily print your digital content wirelessly to supported HP printers on a local Wi-Fi network. Also, if you registered your HP ePrint-enabled printer with ePrint you can print via the cloud at home, the office, or on-the-go, whenever the printer is connected to the Internet. Additionally, you can print to thousands of HP ePrint Public Print Locations worldwide.
The HP ePrint mobile app is available for free in the Google Play Store or as an update to the HP ePrint Home & Biz app. Before you proceed with these steps, you must install and activate the app on your Android device. Go to Getting Started with the HP ePrint mobile app for steps to install the app and activate it.

Step one: Make sure that your Android device is connected to your local wireless network

NOTE:Steps might vary between Android operating systems.
  1. From the Settings menu, turn on Wi-Fi.
  2. From the list of available networks, tap the name of your wireless network, and then tap Connect.

Step two: Print with the HP ePrint mobile app

Click one of the following types of print jobs for steps to print with the HP ePrint mobile app.
NOTE: You must activate the HP ePrint mobile app with the HP ePrint service to print webpages and Microsoft Office documents. Go to Getting Started with the HP ePrint mobile app for steps to activate the app.
    1. Make sure that the HP printer is turned on and connected to the local wireless network.
    2. Make sure to load the HP printer with the correct type of paper.
    3. On your Android device, tap the HP ePrint mobile app icon.
      Figure 2: HP ePrint mobile app icon
      Image: HP ePrint mobile app icon.
    4. Tap Photos.
    5. Tap a photo, and then tap Print to preview it.
    6. Tap Print, or, if necessary, tap Settings to select another HP printer or to change the print settings, and then tap Print.
    Your mobile device saves files in one of the Saved Files folders when you transfer files from your computer to your mobile device, or when you use your mobile device to scan files. Follow these steps to print files stored on your mobile device with the HP ePrint mobile app.
    1. Make sure that the HP printer is turned on and connected to the local wireless network.
    2. Make sure to load the HP printer with the correct type of paper.
    3. On your Android device, tap the HP ePrint mobile app icon.
      Figure 3: HP ePrint mobile app icon
      Image: HP ePrint mobile app icon.
    4. Tap File, and then tap the file name to view the content.
    5. Tap Print, or, if necessary, tap Settings to select another HP printer or to change the print settings, and then tap Print.
    1. Make sure that the HP printer is turned on and connected to the local wireless network.
    2. Make sure to load the HP printer with the correct type of paper.
    3. On your Android device, tap the HP ePrint mobile app icon.
      Figure 4: HP ePrint mobile app icon
      Image: HP ePrint mobile app icon.
    4. Tap Web, and then type the web address.
    5. Tap Print. The HP ePrint mobile app shows a preview of the printable area.
    6. Tap Print, or, if necessary, tap Settings to select another HP printer or to change the print settings, and then tap Print.

Frequently asked questions (FAQs)

Review these frequently asked questions for more information about the HP ePrint mobile app for Android.
If you have an ePrint-enabled printer, you might be asking which mobile printing solution is right for you. For more information, go to Click here to learn more about HP's Android mobile printing solutions .
The HP ePrint mobile app is an update to HP ePrint Home & Biz for Apple and Android mobile devices.
If you previously installed ePrint Home & Biz, HP recommends that you upgrade to the HP ePrint mobile app. The update is available in Apple’s App Store or in your My Apps list in the Google Play Store for Android.
Figure 5: HP ePrint mobile app icon
Image: HP ePrint mobile app icon
The following sections list the file types supported by the HP ePrint mobile app. The file types that you can print depend on whether or not you have activated (registered) the app with the ePrint service.
If you activated the HP ePrint mobile app with the ePrint service, you can print the following file types:
  • Web pages
  • Microsoft Office Word, Excel, and PowerPoint (Windows and Mac) documents, including those received as email attachments
  • Photos (.jpeg and .png)
  • PDFs, including those received as email attachments
  • Text (.txt) files, including those received as email attachments
If you did not activate the HP ePrint mobile app with the ePrint service, you can print the following file types:
  • Photos (.jpeg and .png)
  • PDFs, including those received as email attachments
  • Text (.txt) files, including those received as email attachments
To activate the app, go to Getting started with the HP ePrint mobile app .
  1. On the image, pinch or spread your fingers to adjust the size until it is inside or outside the crop box.
  2. Rotate two fingers on the image to position the picture as you desire.
  3. Tap Print to print the image.
  1. Open the image that you want to rotate.
  2. Place two fingers on the image, turn them to rotate the image, and then tap Print.
The HP ePrint mobile app supports plain and photo paper. For professional quality printing, use HP paper and HP photo paper.
The HP ePrint mobile app is available for free in the Google Play Store or as an update to HP ePrint Home and Biz. Go to Getting started with the HP ePrint mobile app for steps to install the app and activate it with the HP ePrint service.
With HP's built-in print solution for Android and Kindle devices, you can use your Android (Jelly Bean) mobile device and Fire OS 3.0 (Mojito) Kindle devices to automatically find and print to HP printers that are either on a wireless network or within wireless range for wireless direct printing. You do not need to install drivers or download software because the print solution is built into your operating system.
Follow these steps to send a print job from your supported Android device to your printer using either a wireless network connection or wireless direct.
  1. From a supported app, find the Print option from the app's menu, and then tap Print.
  2. Find the option to select your printer. The Android device displays a list of printers that are available on the Wi-Fi network.
  3. Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
  4. If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
  5. Make any changes to the available printing options, if desired.
  6. Tap Print to send the print job to the printer.

Frequently asked questions (FAQs)

Review these frequently asked questions for more information about printing with HP's built-in print solution for Android.
HP's built-in print solution is available on Android (Jelly Bean) mobile devices such as the HP Slate 7 tablet and the Samsung Galaxy S4, and on Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets.
  • Wi-Fi connection: If your device and the printer are connected to the same Wi-Fi network through an access point
    A device, such as a wireless router, that allows wireless-capable devices (like your HP product) to connect to your wireless network.
    (for example, at home), printing through the Wi-Fi network is a preferred option.
  • Wireless direct: Wireless direct printing allows you to print directly to your HP printer without connecting to a Wi-Fi network.
HP's built-in print solution for Android supports the following file formats:
  • HTML
  • JPEG
  • Microsoft Office files
  • PDF
  • PNG
  • TXT
NOTE:Available file formats vary for each Android device.
You can print from these applications on your Android device:
  • Browser
  • Contacts
  • Email client
  • Gallery
  • Polaris Office
  • S Memo
NOTE:Available apps vary for each Android device.
Currently, the Android device supports printing only from the applications listed. HP is working to develop support for additional applications.
These printing options are available:
  • Copies: Select the number of copies that you want to print.
  • Color mode: Select either the Color or Black & White/Mono option for your print output.
  • Double-sided printing: If your printer supports two-sided (duplex) printing, select None, Long-edge flip, or Short-edge flip.
  • Orientation: Select Auto, Portrait, or Landscape format.
  • Paper size: You can print on Letter, A4, 4x6-inch, 5x7-inch, or 10x5-cm paper.
  • Paper type: Select Plain Paper or Photo Glossy for your print output.
NOTE:Available printing options vary for each Android device.
To cancel the print job, open the print notification area, and then touch X.
To monitor jobs in the print queue, open the print notification area.
When you send a print job from the Android device and your printer is in an error state, your mobile device waits for three minutes before canceling the print job. After clearing the error, send the print job again.
Yes. Once a printer connects with a specific network, the printer recognizes that network for subsequent printing. After an Android device connects to a network for the first time, the device recognizes up to 10 printers on that network from then on.
When the Android device connects to a Wi-Fi network (access point), the device locates and displays the available printers on the access point. When the Android device is not connected to a Wi-Fi access point, the device locates and displays wireless direct printers.
If your printer is on the same local network (or subnet) as the Android device, you can print to the printer.
Yes, you can connect to the Wi-Fi network (access point) at any location, and then use the Android device to print to the local printers. Alternatively, if you are not connected to an access point, the device discovers and prints to wireless direct printers near you.
For some Android devices, you can use the Android built-in print solution to print your Microsoft Office documents. If the Microsoft app on your Android device does not use the Android built-in print solution, you can use the HP ePrint mobile app to print your documents instead. Open the HP ePrint mobile app, and then select the document you want to print.
For more information about the HP ePrint mobile app, see the HP ePrint mobile app FAQs .
The printer Bonjour name you changed in the EWS is the Wi-Fi Bonjour name, not the Wireless Direct SSID
Stands for "Service Set Identifier." An SSID is a unique ID that consists of 32 characters and is used for naming wireless networks.
. When you connect your Android device to the Wireless Direct network, you still have to choose the Wireless Direct SSID. You might be able to change the Wireless Direct Network SSID name through the EWS, as well.
Webpage printing is supported by an Android component called Webkit. If the image is large enough, Webkit might span the image across two pages. This can occur in both portrait and landscape orientations. You cannot control this function through the Android device.
Some Android devices do not have the capability to print multiple jobs at once. In those cases, all jobs print in sequence.

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