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How to Print a Test Page

  • PrintPrint

Introduction

It is possible to print a test page from the HP Deskjet 3810, 3816, 3820c, 3822, and 5550 series printers in several different ways. In the first three methods (the sample page, the hardware self-test page, and the hardware cartridge test page), the printer does not need to be hooked up to the computer and the printer software does not need to be installed. The fourth method (the Printer Assistant test page) can be used to print a test page from the HP Deskjet 3810, 3816, 3820C, 3822, or 5550 Printer Assistant after the printer software is already installed on the computer.

Instructions

Following are instructions for the sample page, the hardware self test page, the hardware cartridge test page, and the Printer Assistant self test page.

Sample page

  1. Turn the printer off and remove the cable that connects the printer to the computer.
  2. Turn the printer back on.
  3. Press and hold the RESUME button for approximately five seconds.
The sample page will print.

Hardware self-test page

  1. Turn the printer off and remove the cable that connects the printer to the computer.
  2. Turn the printer back on.
  3. Press and hold the POWER button. Press the RESUME button four times then release the POWER button.
The self-test page will print with a report containing the printer model name and serial number. The report will look similar to this:
  • Hewlett-Packard Deskjet _______ Series
  • Serial Number: _____________
  • Service ID: _____
  • FW Revision: ________
  • Total Engine Count: ____
  • PCL Default Symbol Set: ____
  • Mfg 0-2: ______
  • T val: ___
  • Error Code: __________
The values represented by the blanks are specific to each unit.

Hardware cartridge-test page

  1. Press and hold the POWER button until Step four.
  2. Press the CANCEL button eight times.
  3. Press the RESUME button four times.
  4. Release the POWER button.
The self-test page will print a report containing the printer model, name, and serial number followed by four grids. Moving left to right, the grids are black, magenta, cyan, and yellow.

Printer Assistant test page

  1. Make sure the cable that connects the printer to the computer is connected, and that the printer is turned on.
  2. Double-click the 3810, 3816, 3820, 3822, or 5550 Printer Assistant icon on the desktop.
  3. Click Tools and updates.
  4. Click Printer maintenance.
  5. Click Print test page.
  6. Click Print.

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