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Printer Specifications for HP PSC 500 Printer Series

  • PrintPrint


The HP Printer-Scanner-Copier 500 series was designed for the home market to provide excellent print quality, a high quality flatbed scanner, and a color copy machine all in one space-saving package. There were changes to newer units of this model's software, firmware and warranty. These changes cannot be added to older PSC 500 units. The enhancements are noted below indicating the change from older units.
As of 1 Apr 2001 the HP PSC 500 is being phased out and has been replaced by the HP PSC 750. HP PSC 500 availability is subject to remaining stock on hand. Until the supply is exhausted, the HP PSC 500 (see Figure 1) can be purchased online from HP. Click here to visit the shopping Web site .
Figure 1: The HP PSC 500

Model numbers

DescriptionModel number
HP PSC 500 HP PSC 500xi C7281A C7282A


The HP Printer-Scanner-Copier 500 product has software for Windows 95, 98, Millennium Edition and NT 4.0 in the box. Windows 2000 was not released before this product was available. The HP Scan Viewer software is required for Windows 2000 functionality. Visit the PSC 500 product support homepage and then click Software and Driver Downloads.
NOTE:Do not use the software disk that shipped with the PSC 500 to install the print drivers in Windows 2000. Windows 2000 customers must download and install the HP Windows 2000 scan viewer software from the HP driver Web site to achieve scanning and printing functionality. Do not connect the unit prior to performing this step. Prior to upgrading from another operating system to Windows 2000, it is important that any existing HP Printer-Scanner-Copier 500 software be uninstalled. Uninstall the software using Add/Remove Software in the Windows Control Panel and disconnect the parallel cable. Download and install the HP scan viewer software prior to connecting the unit. Failure to remove the software or load the drivers correctly will result in an inability to scan.

Serial number location

A label with the serial number and a bar code are located on the back of the unit towards the left.

Product description

  • Brilliant photo-quality color printing and copying
  • Flatbed scanning, maximum of A/A4 paper
  • HP PhotoREt II for bright, vibrant images
  • Scan documents at the touch of a button
  • Easy to set up and easy to use (cables and software included)

Product features


  • 600 x 600 dpi resolution black with Resolution Enhancement technology (REt)
  • 600 x 600 dpi color with HP PhotoREt II
  • New 600 X 1200 mode available when printing on photo paper (Available only on units that have a serial number that begins with SGH or later)
  • Up to 9 pages-per-minute black text
  • Up to 6.5 pages-per-minute color graphics
  • Built-in fonts
  • Handles a variety of media (including iron-on T-shirt transfers)


  • 600 x 2400 dpi optical color and black/white
  • 30-bit hardware image processing; 24-bit external
  • 8-bit grayscale (256 levels of gray)
  • Digital image processing
  • Up to 50 copies from original
  • Up to 5 cpm black, 3 cpm color (black and white copies require a black and white original)
  • Digital zoom from 25% to 400% (200% for xi model)
  • Poster, Super-Zoom, 2 on 1, Clone, Mirror, Auto Fit, and Custom features


  • HP PSC Scanning Image editor included
  • Built-in OCR software automatically converts to editable text and retains columns
  • Flatbed scanning, maximum of A/A4 media
  • 600 x 600 dpi optical scanning
  • Software enhanced resolution up to 9600 dpi (older units are only capable of 2400 dpi enhanced)
  • 36-bit hardware image processing; 30-bit A/D; 24-bit external
  • 8-bit grayscale (256 levels of gray)
  • TWAIN-compliant

System requirements

NOTE: Windows 3.1, DOS, Linux, Macintosh, and UNIX (R) are not supported.
To set-up and use the HP all-in-one product, the following is needed:
  • 50 MB or free disk space after installation (40 MB) for full color scanning (additional 10 MB suggested)
  • SVGA (256 color) monitor
  • CD-ROM drive
Additional system requirements are listed in the table below.
Pentium (R) 90 for Windows 95 or 98 Pentium 166 for Windows 95 or 98
Pentium 133 for Windows NT 4.0 Pentium 166 for Windows NT 4.0
16 MB RAM for Windows 95 or 98 32 MB RAM for Windows 95 or 98
32 MB RAM for Windows NT 4.0 64 MB RAM for Windows NT 4.0
40 MB hard disk space for installation 210 MB hard disk space for installation
Bi-directional parallel port Bi-directional parallel port with ECP enabled
Internet access
NOTE: Windows 2000 availability and system requirements can be found on our Web site at: http://www.hp.com/go/all-in-one.

Recommended cables

The HP Printer Scanner Copier 500 uses an advanced parallel cable design that meets the IEEE 1284C specification. This specification makes longer maximum cable lengths possible (up to 10 meters or 32.75 feet.). Cables (except the 8120-8668 2 meter cable) may be ordered online from HP. Click here to go to the HP online shopping site . Select Accessories and Printer Accessories.
NOTE: The HP all-in-one product comes with a bi-directional parallel cable (IEEE 1284C-compliant). If this cable is missing from the box, please contact the HP Customer Care Center.
CableHP Part number
IEEE 1284 parallel cable, C-type connector, 2 Meter (~ 6 feet, 6 inches) 8120-8668
IEEE 1284 parallel cable, C-type connector, 3 Meter (~ 9 feet, 10 inches) C2946A
IEEE 1284 parallel cable, C-type connector, 10 Meter (~ 32 feet, 9 inches) C2947A

Printer specifications


FeatureFast Normal Best
Black Text 9 ppm 5 ppm 4.3 ppm
Color Graphics 6.5 ppm 3.6 ppm 1 ppm

Print resolution

FeatureFast Normal Best
Black Ink 600 x 300 dpi 600 x 600 dpi 600 x 600 dpi
Color Ink 300 x 300 dip 600 x 300 dpi 600 x 600 dpi

Printer language

HP PCL Level 3 or PCL3 GUI

Built-in fonts

  • Courier
  • Courier Italic
  • CG Times
  • CG Times Italic
  • Letter Gothic
  • Letter Gothic Italic
  • Univers
  • Univers Italic

Scanner specifications


Maximum of A/A4 media

Scanning quality

  • 600 x 600 dpi
  • Up to 2400 dpi enhanced resolution (600 dpi optical)
  • 30-bit hardware image processing; 24-bit external
  • 8-bit grayscale (256 levels of gray)
  • TWAIN-compliant

HP scanning software

HP has state-of-the-art scan technology, which provides accurate, crisp results even for complex documents. This technology simultaneously scans and optimizes photos, text, and line art. It even recognizes and retains columns.


  • TWAIN-compliant scanning software enables scanning into other TWAIN-compliant applications, like Microsoft (R) Office.
  • Image editor included (Creative Photo).
  • ReadIRIS OCR software automatically converts to editable text and retains columns.

Copier specifications

Copy performance

Black Text up to 5 cpm
Color Graphics up to 3 cpm


  • 25% to 400% (200% for xi model)
  • Up to 50 copies from original

Media specifications

Paper type Weight Input tray Output tray
Plain paper 60-90 g (16-24 lb.) 100 50 black 20 color
Card stock 110 lb. Index, up to 0.3 mm 30 10
Envelopes 75-90 g (20-24 lb.) 15 10
Banners 75 g (20 lb.) 20 20 or less
Transparencies N/A 25 25 or less

Media handling

Paper typePaper size
U.S. letter 216 x 279 mm (8.5 x 11 inches)
U.S. legal 216 x 356 mm (8.5 x 14 inches)
Envelopes: U.S. #10 U.S. #9 A2
Index Cards 76.2 x 127 mm (3 x 5 inches) 101.6 x 152.4 mm (4 x 6 inches) 127 x 203.2 mm (5 x 8 inches)
Labels Avery Inkjet 8160, 8162, 8163
Custom Sizes 76.2 x 76.2 mm up to 216 x 356 mm (3 x 3 inches up to 8.5 x 14 inches)

Paper types

  • Plain paper
  • HP Premium Inkjet Paper
  • HP Premium Inkjet Heavyweight Paper
  • HP Bright White Inkjet Paper
  • HP Bright White Inkjet Paper
  • HP Photo Paper
  • HP Premium Photo Paper
  • HP Premium Inkjet Transparency Film
  • HP Greeting Cards and Envelopes Paper
  • HP Glossy Greeting Cards and Envelopes Paper
  • HP Felt-textured Greeting Cards
  • HP Banner Paper
  • HP Iron-on Transfers
  • HP Professional Brochure and Flyer paper
  • Avery Labels

Ink information


Drop-on-demand thermal Inkjet

Print cartridges

Product descriptionProduct number Average pages per cartridge*
HP #15 Black Cartridge C6615A 415 pages at 5% coverage
HP #23 Color Cartridge C1823D 445 pages at 15% coverage
* Actual page count will vary by usage.

Memory information

4 MB ROM, 4 MB RAM (non-upgradeable)

Font information

  • Courier
  • Courier Italic
  • CG Times
  • CG Times Italic
  • Letter Gothic
  • Letter Gothic Italic
  • Univers
  • Univers Italic

Duty cycle

2000 printed pages-per-month (on average)

Scanner bulb life

20,000 hours. There is a built-in Power Save Mode, which turns the bulb off when not in use for 12 hours. The bulb is designed to last approximately 5 years under normal usage.

Interface specifications

Bi-directional parallel cable (IEEE 1284C-compliant)

Physical specifications

Dimensions (W x D x H) 46.9 x 43.8 x 32.1 cm (18.45 x 17.25 x 12.63 inches)
Weight 11.89 kg (26.2 lb.)

Electrical specifications

Source (Input) Voltage 100 to 240 VAC
Input Frequency 50 to 60 Hz
Current 1A maximum

Environmental specifications

Operating Temperature Ranges 0 degrees to 45 degrees C (32 degrees to 113 degrees F)
Recommended Operating Temperature Ranges 5 degrees to 40 degrees C (41 degrees to 104 degrees F)
Humidity 15% to 80% RH non-condensing
Non-Operating (Storage) Temperature Ranges 40 degrees to 70 degrees C (104 degrees to 158 degrees F)

Noise level specifications

Noise levels per ISO 9296
Sound Power LwAd 5.5 dB(A)
Sound Pressure LpAdm 42 dB(A)

Warranty information

Duration of Limited WarrantyLength
Parts 1 Year
Labor 90 Days*
Software 1 Year
Print Cartridges End of Life/Date Stamped
*1 Year on units purchased prior to July 31, 2000

Safety certifications

Safety UL, CSA, NOM, EN, TS, AS

Regulatory notices

FCC Statement (USA)

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions:
  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.
Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
  • Reorient the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.
    CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company may cause harmful interference and void the FCC authorization to operate this equipment.

Included in the box

  • Black and color ink cartridges
  • 2 meter (6.5 feet) bi-directional parallel IEEE 1284C cable
  • Power cord and power adapter
  • HP PSC 500 series software on CD-ROM
  • HP Scanning software
  • Creative Photo Projects software
  • Greeting Card software
  • R.I.S. OCR software
  • Product Tour, User's Guide, and easy product set-up instructions

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