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HP Software Update

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HP Software Update, also called HP Update, is HP's tool to help keep your computer up to date. The HP Software Update program finds the latest updates needed for HP software and drivers installed on your computer and gives you the choice of which to install.

Opening HP Software Update when the message appears

An HP Software Update window opens periodically and prompts you to check on the Web for the latest updates. These updates are needed for HP hardware and software installed on your computer. It is recommended that HP Software Update be set to automatically check for updates every week and to notify when an update is available. Please refer to Changing HP Software Update settings for details on configuring HP Software Update.
  1. When it is time to look for updates on the Web, an HP Software Update window appears in the lower right corner of the screen.
    Figure 1: HP Software Update window
    Click Continue in this window to open the Welcome to HP Software Update window.
    Figure 2: Welcome to HP Software Update window
  2. Click Next to check for updates on the Web.
  3. If new updates are available, make sure that the check box next to each update is selected and click Next to begin downloading and installing the updates.
    If no updates are available, click Finish .

Checking for updates

Use HP Software Update to check for updates at any time. Follow these steps to check for updates:
  1. Click Start , (All) Programs , HP , HP Software Update .
    The Welcome to HP Software Update window opens.
  2. In the Welcome to HP Software Update window, click Next .
    HP Software Update now checks for the latest updates from the Web.
  3. If new updates are available, make sure the check box next to each update is selected and click Next to begin downloading and installing the updates.
    If no updates are available, click Finish .

Changing HP Software Update settings

Use the HP Software Update Settings window to change the notification settings and to set how often HP Software Update checks for updates on the Web. The HP Software Update Settings window is opened by clicking Settings in the HP Software Update window.

Changing the HP Software Update notification setting

It is recommended that HP Software Update automatically checks for updates and notifies you only when an update is available. Follow these steps to change the notification setting:
  1. Click Start , (All) Programs , HP , HP Software Update .
  2. In the HP Software Update window, click Settings . The HP Software Update Settings window opens.
  3. In the HP Software Update Settings window, select Automatically check the web for updates. Only notify me when an update is available .
  4. Click OK .
NOTE:HP Software Update always notifies you before downloading and installing updates.

Changing how often HP Software Update checks for updates on the Web

HP recommends checking for new software updates at least once every week. If you are not receiving the automatic reminder messages, or are receiving these reminders fewer than once a week, change them as follows:
  1. Click Start , (All) Programs , HP , HP Software Update .
  2. In the HP Software Update window, click Settings .
    The HP Software Update Settings window opens.
  3. In the HP Software Update Settings window, select the desired frequency from the dropdown list under Check for software updates on the web . It is recommended that you set HP Software Update to check for updates every week. You can also set HP Software Update to never check for updates on the Web (not recommended).
  4. Click OK .

Frequently Asked Questions

What do I do when the HP Software Update window appears on my screen?
Depending on the settings, an HP Software Update window appears before the program checks for updates or after it finds needed updates. Click Continue in this window to open HP Software Update.
Why is HP Software Update important?
HP Software Update proactively offers software updates as they become available. Not having the most current version of software can result in product performance that is less than optimal. HP Software Update notifies you when new software becomes available and offers immediate download and automatic installation.
How does HP Software Update work?
The HP Software Update program compares the HP software and hardware installed on the computer with updates that are available from HP. It displays a list of only those updates needed for your computer. You can then choose to install some or all of those updates.
Are updates available for all HP software and hardware through HP Software Update?
Not at the present time. Updates for older HP hardware and software continue to be available by clicking the Support and Drivers link found on many HP Web pages. Over time, these updates may also be made available through HP Software Update.
When does the HP Software Update program open?
HP Software Update opens when it is time to check for the latest updates on the Web. You can change how often HP Software Update checks for updates or check for updates at any time .
Is HP Software Update secure?
Absolutely! HP has completed extensive evaluation and testing to ensure that HP Software Update meets or exceeds all security standards.
How does HP protect my privacy?
HP Software Update scans the computer for installed HP software and products and uses this information to determine if any updates are available for the HP software on your system. The IP address of your computer is used only to transmit this data. HP Software Update does not create any unique identifier that can be used to identify the PC. HP Software Update does not collect your name, address, email address, or other forms of personally identifiable information.
To view the entire HP Software Update privacy policy, click Start , (All) Programs , HP , HP Software Update , and click HP's privacy policy in the HP Software Update window.

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