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Blinking Lights

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Introduction

The lights on the HP Photosmart photo printer flash or blink, when the printer is initializing, or when the battery is charging. Some flashing or blinking lights can indicate a possible issue with the printer. This document lists steps to correct those issues.

Blinking Lights

Issue

The Attention light is flashing red.

Figure 1: Attention light flashing red
Solution

When the Attention light is flashing red, the printer requires attention. Ensure that the following items are addressed to resolve the issue.

  • If the printer is connected to the camera, check the image display for instructions.
  • If the printer is connected to a computer, check the computer screen for instructions.
  • Turn the printer off.
    • Follow these steps if the optional HP Photosmart Internal Battery is not installed in the printer.
      1. Unplug the printer power cord.
      2. Wait 30 seconds.
      3. Plug the power cord back in, and then turn the printer on.
    • Follow these steps if the optional HP Photosmart Internal Battery is installed in the printer.
      1. Unplug the printer power cord if it is plugged in.
      2. Open the battery compartment cover and remove the battery.
        CAUTION:Do not touch the contacts inside the printer or on the battery.
      3. Wait 10 seconds, and then reinstall the battery.
      4. Plug in the power cord, and then turn the printer on.
Issue

The On light is flashing green, but the printer is not printing.

Figure 2: On light flashing green
Solution

If the printer is turned on, it is initializing. Wait for it to finish.
Issue

The Battery light is flashing green, when the printer is either on or off.

Figure 3: Battery light flashing green
Solution

The printer is recharging the removable battery.
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .
  • If your product is in warranty , contact HP.
  • If your product is out of warranty , fees might apply for contacting HP.