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Using the Media Center Remote Control (Windows 7 and Windows Vista)

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This document pertains to HP and Compaq desktop computers that came with Windows 7 or Windows Vista (Premium or Ultimate) and a remote control.
This document is intended to provide a brief explanation about the functions of each button of the three versions of the Windows Media Center remote controls.

Differences between remote controls

There are three similar types of remote controls that are distributed with Windows 7 or Windows Vista. The remote control that came with your computer depends on the country/region where it was purchased.
Figure 1: Three Windows Media Center remote controls
1 - Remote control 1 includes 5 teletext buttons and buttons with iconic labels
2 - Remote control 2 includes buttons with text labels
3 - Remote control 3 includes buttons with iconic labels
Remote control (1 ) contains teletext buttons and buttons with iconic labels. Remote control (2 ) contains buttons with text labels. Remote control (3 ) contains buttons with iconic labels.

Remote control buttons

Figure 2: Remote control buttons (remote control 2 used as example image)
ReferenceButton label (or icon) Function
1On/Off (Sleep)Puts the computer into and out of a power-reduced sleep mode. It does not turn the computer off.
2Visualization (Remote Controls 2 and 3 )

Or

Teletext (Remote Control 1 )
Displays visual imagery that is synchronized to the sound of your music tracks.

Or

Turns teletext on or off while in Live TV mode. The teletext page either replaces the live TV picture or is displayed over it. TV sound is still available
3Music (Remote Controls 2 and 3 )

Or

Green (Remote Control 1 )
Opens the Music Library window in Windows Media Center.

Or

Opens a teletext menu.
4Radio

Or

Red
Opens the FM Radio window in Windows Media Center.

Or

Opens a teletext menu.
5GuideOpens the Television Program Guide.
6Recorded TVOpens the Recorded TV window where recorded TV programs are listed.
7ArrowsMoves the cursor to navigate and select actions within all Windows Media Center windows.
8DVD MenuOpens the Play DVD window in Windows Media Center or opens the main menu of a DVD movie, if available.
9BackReturns to the previous window within Windows Media Center.
10More infoDisplays available information about a selected media file and displays other menus.
11StartOpens the Windows Media Center main menu.
12VolumeIncreases (+) and decreases (-) volume.
13MuteTurns off computer sound off. The word Mute is displayed when Mute is turned on.
14RecordRecords a selected television program and stores it on the hard disk drive.
15PlayPlays the selected media.
16RewindMoves the media backward at three speeds.
17Skip BackwardMoves the media backward 7 seconds, or to the beginning of a music track or a DVD chapter.
180 to 9, #, *Enters text and numbers into a Windows Media Center search or text box. Each time you press a number button, a different character appears. Press the Enter button to select a character.
19ClearDeletes the last character entered.
20LEDActivity indicator light. The LED tells you that the remote control is emitting a signal when you press a button.
21PrintPrints an item in Windows Media Center.
22Picture (Remote Controls 2 and 3 )

Or

Yellow (Remote Control 1 )
Opens the Pictures Library window in Windows Media Center.

Or

Opens a teletext window.
23Video (Remote Controls 2 and 3 )

Or

Blue (Remote Control 1 )
Opens the Videos Library window in Windows Media Center.

Or

Opens a teletext window.
24Live TVDisplays the full-screen view of live TV. Moves a TV program forward to the end of the pause buffer and resumes playing live TV.
25OKSelects the desired action or window option and acts as the Enter key.
26AspectChanges the aspect ratio of the display. Zooms in on the picture three times then returns to the full-screen aspect ratio.
27Slide ShowPlays a slide show of all the pictures on your hard disk drive.
28CH/PG Up (+) and down (-)Changes the TV channels or moves pages up and down, depending on available options. Moves to the next DVD chapter.
29EjectEjects a CD or DVD drive.
30PausePauses audio and video tracks and live or recorded TV programs.
31Fast ForwardMoves media forward at three speeds.
32Skip ForwardMoves media forward 30 seconds in videos and live TV, one music track, or one DVD chapter.
33StopStops the media currently playing.
34EnterSelects the desired action, menu, or window option.
NOTE:The remote control requires two AA batteries. The remote control operates up to 8 meters (26 feet) away from the remote sensor. Make sure there is nothing blocking the pathway between your remote control and the remote sensor.
NOTE:If the computer model does not include a TV tuner, some remote control buttons are inactive.

Troubleshooting the remote control

If the remote does not work:
  • Make sure that the batteries for the remote control are charged and installed correctly.
  • Make sure the front of the remote sensor (IR receiver) is not blocked.
  • Point the remote control within a 45-degree angle range and less than 8 meters (26 feet) away.
  • If a pressed key repeats itself or sticks, unplug the remote sensor from the USB connector, wait 1 minute, and plug the remote sensor back in. Try altering the lighting conditions in the room or moving the location of the remote sensor if this continues.
  • Press the Enter button on the remote control after changing a channel.
  • Point the remote control toward the remote sensor, and press a button. A faint red light should appear on the remote sensor. If the light appears, then the problem is probably in the Windows Media Center software. Close Windows Media Center, restart the computer, and then open Windows Media Center again.
  • If the remote control works in Windows Media Center but not when changing channels, you need to reconfigure the Windows Media Center software settings for the cable set-top box or satellite receiver.