Jump to content

Replacing the system drive

  • PrintPrint

This document applies to HP MediaSmart Server EX470 and EX475.

Replacing the internal system drive consists of four parts:
  1. Removing the system drive
  2. Re-installing the new system drive
  3. Resetting the System. See Using Server Recovery and Factory Reset below.
  4. Reinstall the software on each computer. See Installing the Software on Additional Home Computers via Installation disc, Window XP or Windows Vista below.
CAUTION:The system drive contains the Microsoft Windows Home Server operating system. The server cannot operate while the system drive is removed and must be re-installed via the Server Recovery Disc or factory reset. See Using Server Recovery and Factory Reset.

Removing the system drive

The following figure shows the location of the system hard drive.
Figure 1: Location of internal system drive
Location of internal system drive

To remove the system drive

  1. Hold in the Power button for at least 4 seconds to force the server to shutdown.
  2. Open the door on the front of the server.
    Figure 2: Opening the door
    Opening the door
  3. Using a coin, turn the security knob clockwise to unlock the drive.
    Figure 3: Unlocking the system drive
    Unlocking the system drive
  4. On the bottom drive, press down the lever to unlock the handle.
    Figure 4: Releasing the handle
    Releasing the handle
  5. Lift the handle all the way up.
    Figure 5: Lifting the handle
    Lifting the handle
  6. Gently pull the hard-drive tray from the hard drive bay.
    Figure 6: Removing the hard-drive tray
    Removing the hard-drive tray
  7. Flex the back of the right side-rail, and then withdraw the back pin from the hard drive by gently pulling the side-rail down and away.
    Figure 7: Removing the right side-rail
    Removing the right side-rail
  8. Flex the front of the right side-rail and withdraw the front pin from the hard drive by gently pulling the side-rail down and away.
  9. Remove the drive from the hard-drive tray.
    Figure 8: Removing the drive
    Removing the drive

Re-installing the new system drive

This topic provides information about how to install the system drive.

To re-install the new system drive

  1. Insert the new system drive into the left side of the hard-drive tray, making sure that the pins go into the hard drive’s mounting holes.
    Figure 9: Putting the new drive in the hard-drive tray—left side
    Putting the new drive in the hard-drive tray—left side
  2. Flex the front of the right side-rail and insert the pin into the hard drive’s mounting hole, and then flex the back of the right side-rail and insert the pin into the other mounting hole.
    Figure 10: Putting the new drive in the hard-drive tray—right side
    Putting the new drive in the hard-drive tray—right side
  3. With the handle up, slide the hard-drive tray and drive into the system bay.
    NOTE:Don’t push on the handle; the tray won’t slide in.
    Figure 11: Inserting the drive tray into the expansion bay
    Inserting the drive tray into the expansion bay
  4. Press down on the handle on the hard-drive tray until it locks.
    Figure 12: Closing the handle
    Closing the handle
  5. Using a coin, turn the security knob counterclockwise to lock system drive in its bay.
    Figure 13: Locking the security knob
    Locking the security knob
  6. Close the door on the front of the server.
    Figure 14: Closing the door
    Closing the door
  7. Power on the server.
    The Health indicator light is initially purple and then blinks blue and red.
  8. Perform a Factory Reset to initiate the drive. See Using Server Recovery and Factory Reset below.

Recovering or resetting the server

CAUTION:Steps for performing a Server Recovery or Factory Reset. To recover or reset the server Use the Server Recovery Disc from a computer using a wired connection to the router (or switch). A wireless connection is not recommended. Additionally, if the server is some distance from the computer you are using for Server Recovery or Factory Reset, it may be more convenient to move the server near the computer.
  1. If the HP MediaSmart Server Control Center is open on your computer, close it before proceeding.
  2. Insert the Server Recovery Disc into a DVD drive in a computer connected to the network by an Ethernet cable.
    The Server Recovery program automatically starts.
    Figure 15: Starting Server Recovery
    Starting Server Recovery
  3. Click Next.
  4. Uninstall HP MediaSmart Server and Windows Home Server Connector:
    • Click Start, Control Panel and select Add or Remove Programs.
    • Click on HP MediaSmart Server, click Remove.
    • Click on Windows Home Server Connector, click Remove.
    Figure 16: Server Recovery dialog box
    Server Recovery dialog box
  5. Prepare the server for recovery or reset:
    1. On the back of the server, hold in the Power button for at least 4 seconds to force the server to shutdown.
    2. After the server is completely off, locate the recessed Status/Recovery button on the front of the server and prepare to press this button with a paper clip.
      Figure 17: Location of the Status/Recovery button
      Location of the Status/Recovery button
    3. On the back of the server, press the Power button to restart.
    4. While the Health indicator is blinking blue Blue Health indicator and red Red Health indicator, use a paper clip to press the recessed Status/Recovery button until it clicks.
      Recovery mode is initiated.
    5. If recovery mode is successfully initiated, the Health indicator light blinks purple and red repeating.
  6. On the Rebooting your server into recovery mode dialog box, click Next, and then follow the instructions on each dialog box.
    During the recovery process, the following may happen:
    • If the recovery program cannot find the server, see No server found on page 7-12.
    • If the Server Recovery cannot recover the partition data, the progress bar will go to 100% and then back to zero and start over.
    • If the recovery fails, see Recovery fails on page 7-12.
  7. After the Server Recovery or Factory Reset completes, the server automatically restarts. Before taking the next step wait until the Health indicator light is solid blue Blue Health indicator.
  8. You must reinstall the software on each of your computers, including the computer that you used to perform the recovery - otherwise, you won’t be able to use the server.
  9. Click Finish on the Server recovery complete dialog box.
    The HP MediaSmart Server software will automatically be installed on the computer where you performed the Server Recovery or Factory Reset.
    CAUTION:If you did not close the HP MediaSmart Server Control Center, as indicated in step 1, you may see a message asking you to reboot your computer. If you see this message, choose to reboot later. Otherwise, rebooting may leave the server in a state where it cannot be configured, and you will have to repeat the recovery or reset process.
    NOTE:It takes a few minutes for the server to go through the finishing process. Please be patient.
  10. To install the software on other client computers, see Installing the Software on Additional Home Computers on page 2-21.

To install from the server using Windows XP

  1. At the computer, click Start, and then click My Computer.
  2. Do one of the following:
    • Click My Network Places.
      Under Other Places, click My Network Places.
  3. In the Add Network Place Wizard, use the following (UNC) network address:
    \\<name of the server>\software
    For example, \\HPSERVER\software
    When the wizard completes, you should see software on server in the My Network Places window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-click Install.exe and follow the instructions on the installation wizards.

To install from the server using Windows Vista

  1. At the computer, click Start, and then click Network.
  2. Under Network Tasks, click Add a network place.
  3. In the Network Place Wizard, use the following UNC network address:
    \\<name of the server>\software
    For example, \\HPSERVER\software
    When the wizard completes, you should see the name you chose for the network place in the window.
  4. Double-click the network place, and then open the Home Server Connector Software folder.
  5. Double-clickInstall.exe and follow the instructions on the installation wizards.
NOTE:Network discovery must be turned on to access the server.

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+