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Error: Display driver igfx stopped responding and has successfully recovered

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This document only pertains to desktop computers that use Intel onboard video.
The following error opens when using software:
Display driver has stopped responding and has recovered
Display driver igfx stopped responding and has successfully recovered.
Figure 1: Error message
This error is related to the Intel graphics system and is much more likely to occur when system memory is running low; while playing graphics intense video games or using video or graphics applications.
The following items can help reduce or eliminate the errors:
  • Update the Intel Graphics driver for the chipset that matches your specific model of computer:
    1. Open a Web browser and go to HP's Software & Driver Downloads page .
    2. Enter the model number of your HP or Compaq computer into the field provided.
    3. Select the operating system, Windows Vista, if an operating system selection page is presented.
    4. Select Intel <Express> Chipset Graphics Driver Update and follow the instructions to download and install the driver that matches your computer.
  • If the error only occurs when using one specific software title, update the software by using an update feature within the software itself or by going to the software manufacturer's support Web site to download and apply any relevant updates.
  • Increase the overall performance of your computer. There are many things you can do to make your computer perform better. Upgrading memory is a good place to start. If you don't want to upgrade memory, read Increasing System Performance Without Adding Memory in Windows Vista for lots of good ideas on how you can make your computer perform better without spending money.
  • For most desktop PCs (not TouchSmart) installing a video graphics card and disabling onboard video in the BIOS resolves this error.

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