Replacing the Hard Drive in HP TouchSmart IQ500 Series Desktop PCs
Before you begin
- Turn off the computer, disconnect all cables. Be sure to disconnect the modem cable before disconnecting the power cord.
- Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor. Place the computer face-down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
- Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
- Do not remove a component from its protective packaging until you are ready to install a component.
CAUTION:This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
View the following video before using the steps in this article.
NOTE:For best quality on dial-up connections, wait until the video has fully loaded before viewing.
Removing the hard drive
Use the steps in this section to remove the hard drive.
WARNING:Make sure the computer is disconnected from power before starting.
Remove the wireless keyboard and mouse receiver, the memory cover, the stand, and the back cover.
For more information about removing these items, refer to the HP support document Removing the Back Cover .
The CD/DVD drive assembly must be moved out of the way. Under the back cover, locate the CD/DVD drive near the top of the computer.
Remove the screw for the CD/DVD drive assembly. In some cases, the screw might be a captive screw, which only needs to be loosened.
Slide the CD/DVD drive assembly toward the center of the computer to release it.
Lift the outside edge of the CD/DVD drive assembly, rotate it over and place it onto the computer.
CAUTION:Do not pull excessively or strain the cables. Doing so could dislodge them from the main computer CPU board, cause the computer not to work, and require factory repair.
Find the data and power cables attached to the hard drive.
Remove each connector: Press the latch to release the connector, and then pull the connector from the drive.
Remove the screw from the bottom of the hard drive assembly. (The screw might be a captive screw, which you loosen to turn freely and remains attached to the assembly.)
Slide the hard drive assembly toward the top of the computer to release it. If necessary, move the cables out of the way.
Pick up the hard drive assembly, tipping up the inner edge first.
Place the hard drive with the cage up and, using a Phillips screwdriver with a small tip, remove the four screws.
Pick up the drive at the connector end and pull the drive out of the metal cage.
Replacing the hard drive
Assemble the hard drive assembly: Find the dimpled tabs on the metal hard drive cage...
|...that line up with screw holes on the hard drive.|
Insert the hard drive into the cage: Angle the drive into the cage and push it into place...
|...making sure that the hard drive connectors face out.|
Place the hard drive assembly with the metal cage facing up, and using a #1 Phillips screwdriver (small tip) insert the four screws to secure the drive to the bottom of the cage.
Find two tabs on the front end of the assembly cage, and two slots on the back end...
|... and the back slots on the cage...|
|...and the front tabs on the computer.|
To place the hard drive assembly into the computer: Hold the assembly with the cage facing down and the connectors toward the top of the computer. Align the assembly over the hooks and tabs on the computer so that you can see the tabs, and lower the outside edge of the assembly into the computer and then the inside edge...
|...and slide the assembly toward the bottom of the computer so that the hooks and tabs catch the assembly. When properly positioned, the hard drive assembly screw aligns over the screw hole in the computer.|
Insert and tighten the hard drive assembly screw.
Plug the power cable (large) and then the data cable into the drive.
Put the CD/DVD drive back in its place.
Place the CD/DVD drive assembly into the computer, with the power/data cable close to the center of the computer, and the slots on the drive assembly aligned with the tabs on the computer, and.....
|... slide the CD/DVD drive assembly toward the outside edge of the computer.|
When positioned properly, the CD/DVD drive assembly screw aligns over the screw hole in the computer.
Insert and tighten the CD/DVD drive assembly screw.
Replace the back cover, the stand, the memory cover, and the wireless keyboard and mouse receiver.
CAUTION:MBR or NTFS partitions are limited to 2 TB (without using dynamic disks and volume sets). If you are installing a hard drive that is 2 TB or greater, HP recommends formatting the drive using GPT partitions.
For more information about replacing these items, refer to the HP support document Removing the Back Cover .