Jump to content

Removing the Back Cover in HP TouchSmart IQ500 Series Desktop PCs

  • PrintPrint
This document only pertains to HP TouchSmart desktop PCs with the following case:
 Photograph of case for IQ500 TouchSmart PCs

Before you begin

  • Turn off the computer, disconnect all cables. Be sure to disconnect the modem cable before disconnecting the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor. HP recommends that you set down a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install a component.
CAUTION:This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
To access the hard drive, the back cover needs to be removed. To remove the back cover, use the section Removing the back cover
To replace the back cover, see the section Replacing the back cover

Video overview

View the following video before using the steps in this article.
NOTE:For best quality on dial-up connections, wait until the video has fully loaded before viewing.

Removing the back cover

To access the hard drive or disc drive, remove the back cover.
WARNING:Make sure the computer is disconnected from power before starting.
Step 1. To remove the back cover, first remove the keyboard and mouse receiver from its USB slot on the bottom edge of the system.Image of the receiver being removed from the USB slot
Step 2. Remove the I/O cover and I/O cable guide.Image of the I/O cover being removed
Step 3. To remove the I/O cable guide, first sqeeze the tabs at its side... Image of the I/O cable guide tabs
... and then remove the guide from its mounting post.Image of the I/O guide being removed from its mounting post
Step 4. Next, pull the stand up to a 90 degree position... Image of the stand being pulled to 90 degree angle
...and push the stand latch in to lock it in place.Image of stand latch being pushed to lock it
Step 5. Detach the single screw for the memory cover.Image of the placement of the screw for the memory cover
Step 6. Pull up at the bottom edge of the cover.Image of the bottom edge of cover being pulled up
Step 7. Next, remove the stand.Image of the memory door and stand being removed
Step 8. Remove the optical disc drive cover panel .Image of the optical disc drive cover panel
To remove the cover panel, pry away the right side of the panel... Image of the right side of the optical disc drive cover panel
... and pull it from the computer.Image of the removed optical disc drive cover panel
Step 9. To remove the back cover, remove the 9 screws holding it in place:Image of back cover with arrows showing location of nine screws holding it in place
two screws near the disc drive...Image showing location of two screws for the optical disk drive
... three screws near the ports section,Image showing location of three screws in the I/O area
and four screws at the bottom of the back cover.Image showing location of four screws at the bottom of the back cover
Step 10. After removing all 9 screws, pull up on the bottom edge of the cover to release it from the computer.Image showing release of the back cover from the PC
Step 11. Tilt the cover up and remove it from the computer.Image show the back cover being tilted and removed from the PC

Replacing the back cover

The back cover has several hooks along its top edge...Image showing back cover with arrows point to hooks on top edge
...that fit under tabs at the top inside of the computer.Image of the PC with arrows point to the tabs inside the unit
Step 1. To replace the cover, align the tabs inside the lip at a 45 degree angle and lower the cover onto the computer. Image of the cover being replaced
Step 2. Press along the edges of the cover to snap it into place.Image of the edge of the cover being snapped into place
Step 3. Replace the 9 screws for the back cover.Image of back cover with arrows showing position of the nine screws to be replaced
Step 4. Snap the optical drive cover panel back into place. Image showing optical drive cover being replaced
Step 5. Secure the stand to the computer with four screws. Image of stand screw locations
Step 6. Replace the memory cover and screw.Image of the memory door being aligned
Step 7. Snap the I/O cable guide back into place.Image showing the I/O cable guide being replaced
Step 8. Replace the I/O cover.Image showing the I/O cover being replaced
Step 9. Replace the wireless USB receiver.Image showing the wireless USB receiver being replaced

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+