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How to Edit Firewall Settings

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This document applies to HP MediaSmart Server EX485 and EX487.

How to Edit Firewall Settings

This document provides information needed to update your firewall settings. For the latest information on any of the anti-virus vendors, read the documentation that came with the software. Click the links below to go to the section for that software. For information on the files that need to be excepted see Updating Your Firewall's Trusted Program List .

Norton

using Norton you can find firewall settings clicking the Options button.

McAfee

Open your McAfee Security Center, Click Internet and Network, click the Advanced button in the firewall section. Click Program Permissions, then click Add Allowed Program and browse to the locations of the programs that are listed below, See Updating Your Firewall's Trusted Program List .
Figure 1: McAfee Security Center
NOTE:McAfee's firewall automatically disables Windows Firewall and sets itself as your default firewall.

Symantec

Open Symantec Endpoint Protection, Click Change Settings, then click Configure Settings for Network Threat Protection. Add locations of the programs that are listed below, See Updating Your Firewall's Trusted Program List .

AVG

Open AVG Anti-Virus plus Firewall. Double clicking the Firewall button will allow you to configure the Firewall.

Microsoft Windows Vista

To add exceptions to your firewall using Windows XP preform the following steps:
  1. Click Start, Control Panel, Security Center.
    Figure 2: Control Panel
  2. Click Allow a program through Windows Firewall.
    Figure 3: Security Center
  3. Click the Exceptions tab, then click Add Program.
    In the Add a Program dialog box, then click Browse.
    Figure 4: Windows Firewall
  4. Add locations of the programs that are listed below, See Updating Your Firewall's Trusted Program List . Click Open, OK. Windows Firewall adds an exception for your program.
  5. Click OK

Microsoft Windows XP

To add exceptions to your firewall using Windows XP preform the following steps:
  1. Click Start, Control Panel, Security Center.
    Figure 5: Control Panel
  2. Click Windows Firewall.
    Figure 6: Security Center
  3. Click the Exceptions tab, then click Add Program.
    In the Add a Program dialog box, then click Browse.
    Figure 7: Windows Firewall
  4. Add locations of the programs that are listed below, See Updating Your Firewall's Trusted Program List . Click Open, OK. Windows Firewall adds an exception for your program.
  5. Click OK

Updating Your Firewall's Trusted Program List

The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Some Anti-virus applications and software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network. The following steps are recommended before installing the HP MediaSmart Server programs.
It is recommended that your firewall and anti-virus software is set to "Learn" new programs. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server. The HP MediaSmart Server requires that the following programs be excepted.

Launch Firewall and Anti-virus Software

Launch your firewall and anti-virus software and update the trusted programs list.
Each firewall and anti-virus software package will have somewhat different methods for updating the Trusted Programs list. The programs that need to be added to the Trusted Programs list will be located in the two following directories.
  1. C:\Program Files\Hewlett-Packard\HP MediaSmart Server
    This directory will hold the following program that needs to be added:
    • MediaManager.exe
  2. C:\Program Files\Windows Home Server
    This directory will hold the following programs that need to be added:
    • MountBackup.exe
    • RestoreOffProc.exe
    • WHSTrayApp.exe
    • WHSConsoleClient.exe
    • WHSConnector.exe
If you are using a firewall or anti-virus program that cannot automatically update its trusted software list, please contact the firewall or anti-virus software vendor to find out how to manually add software to the trusted software list.

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