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Microsoft Visual C++ Runtime Error May Display When Installing Certain Printers

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This document pertains to HP Notebook PCs with Windows Vista.

Understanding the Microsoft Visual C++ Runtime Error

The notebook PC may display a Microsoft Visual C++ runtime error when attempting to install certain printers or when plugging in a USB card reader or any device with a card slot.
Error Message:
'Microsoft Visual C++ Runtime Library
Runtime Error !
Program: C:\Windows\SMINST\BLService.exe

Download and install HP Update for Microsoft BitLocker (SP40669)

To resolve this issue, please download and install HP Update for the Microsoft BitLocker program, version, revision A (SP40669) or later. You may do so by going to www.hp.com and searching for SP40669.
For more information on downloading and installing drivers for your HP notebook computer, refer to the Locating HP Software, Drivers, and BIOS Updates in Vista support document.

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
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