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Installing the HP Universal Print Driver or Installing the Product Driver Located in the Windows 7 Operating System

  • PrintPrint


This document explains how to install the print drivers and other software for your HP product. Please read this if you plan to use a USB cable to connect your product to a computer that has a Windows 7 operating system.
Important: The CD that shipped with your product does not include a full feature driver for Windows 7. Use one of the following methods to obtain and then install the software for your product.
The HP Universal Print Driver (UPD) is a single driver that provides instant access to multiple HP print devices and features. Follow these steps to download the HP UPD, and then install it.
Review the following table to see which UPD is best for your printing needs.
HP Universal Print Driver for Windows PCL 6
  • Recommended for all Windows environments.
  • Provides the best speed, print quality, and product-feature support for most users.
  • Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows environments. Might not be fully compatible with third-party and custom software programs that are based on PCL 5.
HP Universal Print Driver for Windows PostScript
  • Recommended for printing with Adobe software programs or with other graphics-intensive software programs.
  • Supports PostScript emulation printing, and PostScript flash font.
HP Universal Print Driver for Windows PCL 5
  • Recommended for general office printing in Windows environments.
  • The best choice when operating with mixed environments that require the product to be set to PCL 5 (UNIX, Linux, or Mainframe).
  • Designed for corporate Windows environments to provide a single driver for multiple printers.
  • Preferred when printing to multiple printer models from a mobile Windows computer.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. In the Enter product name or number field, type your printer model or number.
    2. In the Questions or keywords field, type driver, and then press Enter.
      You might need to select your printer model number from a list of similar printer models.
    3. Next to the image of your printer, click the name of your printer.
      Figure 1: Example of the link to your printer homepage
      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.
  7. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.
For your product, Windows 7 comes with a basic driver built into the operating system (in-OS driver).
With this basic driver, some of the advanced product features are not available.
When you connect the product to the computer, Windows 7 detects the hardware and automatically installs the correct driver. A notification lets you know when installation begins and when it is complete. You do not have to download any software or insert the product CD.
Follow these steps to install the basic driver in Windows 7.
  1. Turn the product on.
  2. Connect the Universal Serial Bus (USB) cable to the product and to the computer.
  3. A Your devices are ready to use window might display on the screen. If the window displays and does not close automatically, close the window.
Your basic Windows 7 driver is now installed.
If your product has a memory card slot, you can watch a video or follow the steps to access images that are on a memory card.

Video of importing and viewing images on a memory card

The following video demonstrates how to import and view images on a memory card in Windows 7.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
  1. Insert the memory card into the appropriate memory card slot on the product.
    NOTE:If the memory card is already inserted, remove it, and then reinsert it.
  2. On the Autoplay window that opens, click Import Pictures, View Pictures, or Open folder to view files.
  3. Follow the on-screen instructions.

HP Support forums

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