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Rhapsody Digital Rights Management Error Message After Authorizing Version V Cast Music

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Computer displays a Digital Rights Management (DRM) error message after you attempt to authorize Verizon V Cast Music with Rhapsody. The error message states DRM Error Failed to Authorize machine .

To resolve this issue, complete the following steps.
  1. Click Start , My Computer .
  2. Click Tools , and then select Folder Options .
  3. Select the View tab, and then select Show hidden files and folders .
  4. Deselect the Hide extensions for known file types and Hide protected operating system files (Recommended) options, and then click OK .
  5. In the My Computer window, select Local Disk (C:) , Documents and Settings , All Users .
  6. Right-click the DRM folder, select the Rename option, and then rename the folder to DRMBackup .
The application will work properly after restarting the computer.