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How to Scan: From a Mobile Device

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Introduction

Depending on your mobile device, you can scan an image or document to your mobile device using either the HP All-in-One Printer Remote mobile app (Apple and Android devices) or HP ePrint Home & Biz (Nokia devices).
NOTE:The HP All-in-One Printer Remote mobile app was formerly called the HP Printer Control mobile app.
Figure 1: HP All-in-One Printer Remote icon
Image: The HP All-in-One Printer Remote icon
Scanning is no longer supported with the HP ePrint mobile app, but you can scan with the HP All-in-One Printer Remote
formerly HP Printer Control
mobile app, as well as perform other printer management tasks. Follow these steps to scan to your Apple mobile device.

Step one: Get the HP All-in-One Printer Remote mobile app

Use one of the following methods to install the HP All-in-One Printer Remote mobile app.
NOTE:When installed, the HP All-in-One Printer Remote mobile app icon displays on your Apple device as AiO Remote.
  1. On your Apple device, open the App Store.
  2. In the App Store Search feature, type HP All-in-One Printer Remote, and then tap Search.
  3. In the Search results section, tap HP All-in-One Printer Remote, tap FREE, and then tap INSTALL.
  4. If prompted, provide your iTunes account information, and then tap OK.
  1. Open iTunes on your computer.
  2. Click iTunes Store from the left pane to open the iTunes Store.
  3. In the Search feature, type HP All-in-One Printer Remote, and then press Return.
  4. In the Search results section, find the app, and then click the GET APP button.
  5. If prompted, provide your iTunes account information, and then click OK.
  6. After the download is complete, connect your Apple device to the computer.
  7. Select your Apple device in the left pane of iTunes, click the Applications tab, click Apply, and then click Sync.

Step two: Scan from the HP All-in-One Printer Remote mobile app

  1. Make sure that the HP printer is turned on and connected to the same wireless network as the mobile device, or has wireless-direct printing enabled.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP printer.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen on your Apple device, tap AiO Remote.
  4. If necessary, tap the Menu button () in the upper left corner of the screen.
  5. Tap Scan () to open the Scan screen.
  6. Tap Settings () to adjust the scan settings, if necessary, and then tap Done or Scan to return to the Scan screen.
  7. Tap Preview to preview the scan.
  8. If needed, tap and hold a blue dot on one side of the scan border, and then drag the border as needed to the outside edge of the area to be scanned. Repeat with each blue dot until the entire scan area is selected.
  9. Tap Scan to complete the scan job. When the scan job is complete, the Scan Results screen displays with the completed scan image.
  10. On the Scan Results screen, you have a few options before you save the scanned file.
    • Tap the Trash bin button () to delete the scanned image.
    • Tap the Rotate button () to rotate the scanned image.
    • Tap the Add pages button () to scan additional pages.
  11. Tap Save to save the scanned image or images to a file. The saved file displays.
  12. From the saved file screen, select from the following tasks.
    • Tap the Trash bin button () to delete the saved file.
    • Tap the Print button (), and then tap Print to print the saved file.
    • Tap the Action button (), and then tap Email to email the file, tap Cloud Storage to send the file to a Cloud Storage account, or tap Rename File to rename the file before sharing it.
      If necessary, tap Cancel to return to the saved file screen.
Follow these steps to scan from your mobile device using the HP All-in-One Printer Remote
formerly HP Printer Control
mobile app.

Step one: Get the HP All-in-One Printer Remote mobile app

  1. From the Home screen on your Android device, tap the Play Store icon, and then tap Apps.
  2. In the Search feature, type HP printer app.
  3. Tap HP All-in-One Printer Remote.
  4. Tap Install, and then tap Accept and Download to download and then install the HP All-in-One Printer Remote app.
    NOTE:When installed, the HP All-in-One Printer Remote mobile app icon displays on your Android device as All-in-One Remote.

Step two: Scan from the HP All-in-One Printer Remote mobile app

  1. Make sure that the HP printer is turned on and connected to the same wireless network as the mobile device, or has wireless-direct printing enabled.
  2. Load the image or document to be scanned on the scanner glass or in the printer's automatic document feeder (ADF).
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen on your Android device, tap All-in-One Remote.
  4. Tap the Printers button, and then tap your printer's name.
  5. Tap the Settings button (). The Scan Settings screen displays with options to change the Source, Scan Area, Color, and Resolution.
  6. To change the scan source, tap the Down arrow () in the Source field, and then tap Scanner Glass or Document Feeder.
    NOTE:Scans from the ADF cannot be previewed.
  7. To change the size of the scan area, tap the Down arrow () in the Scan Area field, and then select your scan area size from the list of options.
  8. To change the color of your scan, tap the Down arrow () in the Color field, and then tap Color or Black.
  9. To change the resolution of your scan, tap the Down arrow () in the Resolution field, and then select your desired resolution from the list of options.
  10. Tap Done to save the changes.
    NOTE:If you tap the Back button () instead of Done, the setting changes are not saved. Tap the Settings button () to return to the Scan Settings screen to make additional changes, if needed, and then tap Done.
  11. Tap the Scan button ().
  12. On the Scan screen, you have a few options:
    • Preview the scan:
      1. Tap the Preview button () to preview your scan.
        NOTE:The option to preview your scan is only available when you scan from the scanner glass. If you scan from the ADF, the Preview button () is unavailable on the Scan screen.
      2. From the Preview screen, tap and hold the scan image to move the scan selection box as needed. If necessary, tap and hold and then drag the sides or corners of the selection box to enlarge or shrink it.
      3. Follow the steps below to complete the scan job.
    • Complete the scan job:
      1. Tap the Scan button () to complete the scan job.
      2. When the scan is done, tap Yes to scan another page, or tap No, I'm done to finish scanning.
      3. Tap the Disk button (), type the name of the file to be saved, tap Image to save the scan as a JPG image or Document to save the scan as a PDF document, and then tap Save.
    • Delete the scan:
      Tap the Delete button () to delete the scan.
Follow these steps to scan to your Nokia mobile device with HP ePrint Home & Biz.
NOTE:HP ePrint Home & Biz does not support mobile scanning for HP LaserJet multifunction printers.
  1. Make sure that the HP product is turned on, connected to the local wireless network, and has access to the Internet.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP product.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen of your mobile device, tap HP ePrint Home & Biz to open the app.
  4. Tap Scan.
  5. Tap Options - Scan Settings to change the scan settings, or to select a different scanner.
    1. Select either Automatic Document Feeder (ADF) or Flat Bed scanner as the scan source.
    2. Make additional changes to the settings as necessary.
    3. Tap Back when you finish.
  6. Tap Options - Scan to perform an initial scan and to preview the image or document.
    NOTE:The preview scan is a low-resolution image, which allows you to adjust or crop the scan area. The final scan is a higher-resolution image of the scan area.
    • If you are dissatisfied with the scan preview, tap Back, and then repeat the previous steps.
    • If you are satisfied with the scan preview, save or print the scan:
      • Tap Options - Save to save the scanned image or document.
        NOTE:Scans are saved by default in the Saved Files/Print Preview folder on your mobile device.
      • Tap Options - Print Preview, and then print the scanned image or document.
Follow these steps to scan to your Nokia mobile device with HP ePrint Home & Biz.
NOTE:HP ePrint Home & Biz does not support mobile scanning for HP LaserJet multifunction printers.
  1. Make sure that the HP product is turned on, connected to the local wireless network, and has access to the Internet.
  2. Load the image or document to be scanned on the scanner bed or in the automatic document feeder (ADF) of the HP product.
    NOTE:Do not load photos in the ADF. Doing so might damage the photo.
  3. From the Home screen of your mobile device, select HP ePrint Home & Biz to open the app.
  4. Select Scan.
  5. Select Options - Scan Settings to change the scan settings, or to select a different scanner.
    1. Select either Automatic Document Feeder (ADF) or Flat Bed scanner as the scan source.
    2. Make additional changes to the settings as necessary.
    3. Select Back when you finish.
  6. Select Options - Scan to perform an initial scan and to preview the image or document.
    NOTE:The preview scan is a low-resolution image, which allows you to adjust or crop the scan area. The final scan is a higher-resolution image of the scan area.
    • If you are dissatisfied with the scan preview, tap Back, and then repeat the previous steps.
    • If you are satisfied with the scan preview, save or print the scan:
      • Select Options - Save to save the scanned image or document.
        NOTE:Scans are saved by default in the Saved Files/Print Preview folder on your mobile device.
      • Select Options - Print Preview, and then print the scanned image or document.

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