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Installing the Printer Software for a Wireless Network Connection

  • PrintPrint

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. If you have more than one computer on the network, install the software on each computer that you plan to share with the printer.
If you already set up the printer and are just looking for the driver to download, click here for the HP Software and Driver Downloads page. If prompted, type your printer name, and then click Drivers.
Follow these steps for the Windows XP operating system.

Video of downloading and installing a full solution driver in Windows XP using a wireless network

The following video demonstrates how to download and install the HP full solution printer driver in Windows XP with a wireless connection.
NOTE:This video shows the HP Photosmart 7510 e-All-in-One printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .

Step one: Prepare for installation

  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
Click the link to download the HP Print and Scan Doctor, follow the on-screen instructions to run it, and then locate your network sign in information.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the printer software

Follow these steps to download and install the software.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps for the Windows Vista operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
Click the link to download the HP Print and Scan Doctor, follow the on-screen instructions to run it, and then locate your network sign in information.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the software

Follow these steps to download and install the software.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps for the Windows 7 operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    • Network name: The network name is the SSID
      The name assigned to a wireless network.
    • Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.
    2. Click Printer Setup & Software Selection.
    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
Click the link to download the HP Print and Scan Doctor, follow the on-screen instructions to run it, and then locate your network sign in information.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the software

Follow these steps to download and install the software.
NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps for the Windows 8 operating system.
NOTE:If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:
  1. Gather the following items:
    •   Network name: The network name is the SSID
      The name assigned to a wireless network.
    •   Security passphrase (WEP key or WPA)
    • A computer that is connected to the wireless network
    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL
      NOTE:Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure
  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.
  3. Disconnect any USB or Ethernet cable that is connected to the printer.
  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.
    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.
    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.
    3. Click Utilities, and then click Printer Setup & Software Selection.
    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).
    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.
Click the link to download the HP Print and Scan Doctor, follow the on-screen instructions to run it, and then locate your network sign in information.
NOTE:This tool is not available for Mac operating systems.
Image: Print and Scan Doctor iconHP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB) Learn more>>

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the printer software

Follow these steps to download and then install the software.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps to install the software on a Mac running the Snow Leopard operating system.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  1. Double-click the HP Utility icon in the Dock.
    NOTE:HP Utility is also located in the Applications/Hewlett-Packard folder.
  2. Click Applications, and then click HP Setup Assistant.
  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the printer software

NOTE:As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps to install the software on a Mac running the Lion operating system.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  1. Double-click the HP Utility icon in the Dock.
    NOTE:HP Utility is also located in the Applications/Hewlett-Packard folder.
  2. Click Applications, and then click HP Setup Assistant.
  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the printer software

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps to install the software on a Mac running the OS X v10.8 Mountain Lion or OS X v10.9 Mavericks operating systems.
NOTE:Older HP software might not be compatible with OS X v10.8 Mountain Lion or OS X v10.9 Mavericks. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:
    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.
    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.
      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.
  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.
  3. Place the printer close to the computer during the installation.
  4. Exit all applications running on your computer.
  1. Double-click the HP Utility icon in the Dock.
    NOTE:HP Utility is also located in the Applications/Hewlett-Packard folder.
  2. Click Applications, and then click HP Setup Assistant.
  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

Step two: Connect the printer to the network

  1. On the printer control panel, touch the Wireless icon (), and then touch Settings.
  2. Touch Wireless Setup Wizard. The wizard searches for and displays a list of available networks.
  3. Touch the name of your network, and then follow the on-screen instructions to connect the printer to the network.

Step three: Download and install the printer software

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.

Related links

HP ePrint
Graphic and link to HP ePrintFor additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
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