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Replacing Cartridges

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Introduction

This document contains steps for replacing the cartridges.
Click this link, HP Home & Home Office Store (US only), and then click Ink Toner & Paper to purchase cartridges or check cartridge compatibility for your printer.
If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.
  1. Click this link, HP SureSupply .
  2. Scroll to the bottom of the page and make sure that the country or region location is correct.

Replace the cartridges

Follow these steps to replace and align the cartridges.

Video of replacing the cartridges

The following video demonstrates how to replace a cartridge.
NOTE:This video shows an HP Photosmart 5510 (B111a) printer, but the steps are the same for your printer.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
  1. Press the Power button ( ) to turn on the product, if it is not already turned on. Wait until the product is idle and silent before continuing.
  2. Open the cartridge access door. The carriage moves to the access area.
    Figure 1: Open the cartridge access door
    Image: Open the cartridge access door
  3. Press the tab on the front of the cartridge inward to release it, and then pull up on the cartridge to remove it from the slot.
    Figure 2: Remove the cartridge from the slot
    Image: Remove the cartridge from the slot
  4. Pull the orange tab to remove the new cartridge from the plastic wrap.
    Figure 3: Remove the new cartridge from the plastic wrap
    Image: Remove the new cartridge from the plastic wrap
  5. Twist the orange cap counter clockwise until it snaps off the new cartridge.
    Figure 4: Remove the orange cap from the new cartridge
    Image: Remove the orange cap from the new cartridge
  6. With the nozzle and contacts facing down, slide the cartridge into its slot. Press down on the cartridge until it clicks into place.
    Figure 5: Insert the cartridge
    Image: Insert the cartridge
  7. Close the cartridge access door.
    Figure 6: Close the cartridge access door
    Image: Close the cartridge access door
  8. When you insert a new cartridge, the product automatically prompts you to align the cartridges. Touch OK on the control panel to complete the alignment.

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