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How to Scan: From the Printer Control Panel (Including Scan to Email, to a PDF, and to a Network Folder)

  • PrintPrint
This document pertains to the Officejet Pro 8600 e-All-in-One printer series.
You can scan pdf documents and jpeg photos to the computer, to an email, or to a network folder from the printer. To scan from the printer and configure certain settings, you need the full feature HP software installed on the computer that the printer connects to.
Send scanned documents as pdfs or photos as jpegs to the computer using the options on the printer control panel. Further edits and settings can be changed once the file is saved on the computer.

Step one: Prepare the scan from the printer to the computer

Before scanning from the printer, make sure that the HP full feature software is installed on the computer and that the printer is connected to the computer with a USB cable or over your network.
  1. Make sure that the full-feature software is in the installed programs on the computer. If you do not find an HP folder or your printer name in the list, go to HP Drivers & Downloads to install the software for your printer model and computer operating system.
  2. Turn on the printer, and make sure that it is connected to the computer with a USB cable or via your wired or wireless network connection.
  3. For network printers installed on Windows PCs, open the HP software, click Scanner Actions , click Manage Scan to Computer , and then click Enable .

Step two: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray.
  1. Load the photo or document:
      1. Lift the scanner lid.
      2. Place the item print side down on the scanner glass, and then position it according to the engraved guides along the edge of the glass (usually on the right-front corner or left-front corner).
        Figure 1: Position the item print side down on the scanner glass
        Image of an item placed on the scanner glass
      3. Close the scanner lid.
      NOTE:The ADF can scan only single-sided documents with borders on A4 or letter-size paper. Double-sided documents, borderless items, and other paper sizes cannot be scanned using the ADF. Use the scanner glass for items other than single-sided documents with borders on A4 or letter-size paper.
      1. Place the item print into the document feeder tray. The print side faces up, and the top edge goes into the tray first.
        Figure 2: Place the item print side up into the ADF
        Image of an item print side up in the ADF
      2. Slide the item into the ADF until you hear a tone or see a message on the control panel display indicating that the loaded item is detected.
      3. Adjust the paper guides to fit the item.
      CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.

Step three: Scan the item

Select the file type you want to save, and then scan the item.
  1. On the printer control panel, touch Scan ( ).
  2. Touch Computer , and then touch the name of your computer.
  3. Touch the scan-to type that corresponds to the document or photo you are scanning.
    Scan-to typeDescription
    Save as PDFUse this setting to scan text documents that are not editable .

    The scan saves as a PDF file in the default destination scan folder.
    Save as JPEGUse this setting to scan pictures and images.

    The scan saves as a JPG file in the default destination scan folder.
  4. Touch Start Scan to scan the item.
  5. The prompt Scan Another Item? displays. Touch Yes to add another page to the same scan file, or touch No if you do not have another page to scan. When you touch No , the scan file saves to the computer.
  6. The folder where the scan saved (usually My Documents) automatically opens on the computer. Double-click the scan file in the list to view the scan, rename it, or change any additional settings.
Send a scan file directly to a USB flash drive or a memory stick from the control panel for a convenient way to take documents on the go.
NOTE: Click here to view the printer specifications page to make sure that your printer supports the memory device that you want to scan to.
  1. On the printer control panel, touch Scan ( ).
  2. Touch Memory device .
  3. Insert the memory device into the printer when prompted.
  4. Review the scan settings, touch the Settings button to change any settings (if necessary), and then touch Done .
  5. Touch Start Scan to scan the item.
You can use the Scan to Email feature to scan documents and photos directly into a new email as an attachment.
The steps in this section apply to network-connected printers. If your printer connects to the computer with a USB cable, or if you own the HP Officejet Pro 8600 e-All-in-One (N911a) model printer, use the steps in this document to scan a general photo or document to the computer, and when prompted select one of the scan-to-email options.

Step one: Prepare the scan from the printer to the computer

Before scanning from the printer, make sure that the HP full feature software is installed on the computer and that the printer is connected to the computer with a USB cable or over your network.
  1. Make sure that the full-feature software is in the installed programs on the computer. If you do not find an HP folder or your printer name in the list, go to HP Drivers & Downloads to install the software for your printer model and computer operating system.
  2. Turn on the printer, and make sure that it is connected to the computer with a USB cable or via your wired or wireless network connection.
  3. For network printers installed on Windows PCs, open the HP software, click Scanner Actions , click Manage Scan to Computer , and then click Enable .

Step two: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray.
  1. Load the photo or document:
      1. Lift the scanner lid.
      2. Place the item print side down on the scanner glass, and then position it according to the engraved guides along the edge of the glass (usually on the right-front corner or left-front corner).
        Figure 3: Position the item print side down on the scanner glass
        Image of an item placed on the scanner glass
      3. Close the scanner lid.
      NOTE:The ADF can scan only single-sided documents with borders on A4 or letter-size paper. Double-sided documents, borderless items, and other paper sizes cannot be scanned using the ADF. Use the scanner glass for items other than single-sided documents with borders on A4 or letter-size paper.
      1. Place the item print into the document feeder tray. The print side faces up, and the top edge goes into the tray first.
        Figure 4: Place the item print side up into the ADF
        Image of an item print side up in the ADF
      2. Slide the item into the ADF until you hear a tone or see a message on the control panel display indicating that the loaded item is detected.
      3. Adjust the paper guides to fit the item.
      CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.

Step three: Set up the Scan to Email profile

To use the Scan to Email feature, you must first set up an email profile using the full-feature software installed on the computer or using the printer’s Embedded Web Server. Select your operating system for steps to set up your email.
Follow these steps to use the Scan to Email Wizard in the HP software to set up the Scan to Email feature.
NOTE:During the profile setup process, you might be asked for SMTP server name, SMTP port number, or authentication information. You can contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like “gmail smtp server name” or “yahoo smtp server name" to search.
  1. Open the HP software, and then double-click Scanner Actions or double-click Scan to Email Wizard
  2. When the outgoing email profile window displays, click New , and then enter the email address that you want to use with the profile.
  3. Enter an email profile display name. This is the name that will display on the printer control panel for the email profile.
  4. Enter a security pin to restrict access to this email profile from the printer control panel, if desired.
  5. If you typically need to enter a user name and password to log into your email account, enter that information into the email authentication fields.
  6. Click Next , and then click Save and Test or Save to complete the email profile configuration.
Follow these steps to use the Scan to Email Wizard in HP Utility to set up the Scan to Email feature.
NOTE:During the profile setup process, you might be asked for SMTP server name, SMTP port number, or authentication information. You can contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like “gmail smtp server name” or “yahoo smtp server name" to search.
  1. Use one of the following methods to open HP Utility .
    • On the Dock, click the HP Utility icon.
    • Double-click the hard drive icon, click Applications , double-click the HP folder, and then double-click HP Utility .
  2. Click Scan to Email , and then click Begin Scan to E-mail Setup . The printer's Embedded Web Server launches in a new window.
    NOTE:If a 'Safari can’t verify the identity of the website ' message displays, click Continue .
  3. Click the Scan tab, and then click Scan to E-mail Setup .
  4. Click Outgoing E-mail Profile .
  5. Click New , and then enter your email address.
  6. Enter an email profile display name. This is the name that will display on the printer control panel for the email profile.
  7. Enter or confirm the correct SMTP server and SMTP port information.
  8. If you typically need to enter a user name and password to log into your email account, enter that information into the email authentication fields, and then click Next .
  9. Enter a security pin to restrict access to this email profile from the printer control panel, if desired.
  10. Set the size for email files and specify Auto CC, if desired.
  11. Click Save and test or Save to complete the email profile configuration.

Step four: Scan the item

  1. On the printer control panel, touch Scan ( ).
  2. Touch the Down Arrow ( ), and then touch Email as PDF or Email as JPEG , depending on the scan job type.
  3. Touch the name of the email profile that you created, enter the password if prompted, and then scan the item. The email automatically opens on the computer with the scanned item attached.
You can use the Scan to Network Folder feature on your printer to scan documents and photos and automatically send them to one or more folders on your network. The Scan to Network Folder feature requires that the printer has an active connection to the network, and that you have the appropriate privileges to the folder that you want to the send scan files to.

Step one: Prepare the scan from the printer to the computer

Before scanning from the printer, make sure that the HP full feature software is installed on the computer and that the printer is connected to the computer with a USB cable or over your network.
  1. Make sure that the full-feature software is in the installed programs on the computer. If you do not find an HP folder or your printer name in the list, go to HP Drivers & Downloads to install the software for your printer model and computer operating system.
  2. Turn on the printer, and make sure that it is connected to the computer with a USB cable or via your wired or wireless network connection.
  3. For network printers installed on Windows PCs, open the HP software, click Scanner Actions , click Manage Scan to Computer , and then click Enable .

Step two: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray.
  1. Load the photo or document:
      1. Lift the scanner lid.
      2. Place the item print side down on the scanner glass, and then position it according to the engraved guides along the edge of the glass (usually on the right-front corner or left-front corner).
        Figure 5: Position the item print side down on the scanner glass
        Image of an item placed on the scanner glass
      3. Close the scanner lid.
      NOTE:The ADF can scan only single-sided documents with borders on A4 or letter-size paper. Double-sided documents, borderless items, and other paper sizes cannot be scanned using the ADF. Use the scanner glass for items other than single-sided documents with borders on A4 or letter-size paper.
      1. Place the item print into the document feeder tray. The print side faces up, and the top edge goes into the tray first.
        Figure 6: Place the item print side up into the ADF
        Image of an item print side up in the ADF
      2. Slide the item into the ADF until you hear a tone or see a message on the control panel display indicating that the loaded item is detected.
      3. Adjust the paper guides to fit the item.
      CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.

Step three: Set up the Scan to Network folder

To use the Scan to Network Folder feature, you must associate a folder that you want to scan to with the printer. Select your operating system for steps to set up the folder.
NOTE: Before setting up the Scan to Network Folder feature, you may want to create a folder to send scans to on the network using a network-connected computer, and then set the folder's security feature to be shared across the network so that all users can scan to it. If you do not create a folder first, you can set one up using the Scan to Network Folder Wizard.
Follow these steps to use the Scan to Network Folder Wizard in the HP software to set up the Scan to Network Folder feature.
  1. Open the HP software, and then double-click Scan to Network Folder Wizard .
  2. When the Setup Network Profile window displays, click New to create a network path to your folder.
  3. Click Browse to locate the network folder that you want scans saved to for this profile.
    NOTE:If you have not created the folder yet, click Make New Folder . After you create the folder, right-click on the folder, select Security , and then set the folder's security feature to be shared across the network so that all users can scan to it.
  4. Enter a folder name. This is the name that will display on the printer control panel for the folder you will select to send scans to.
  5. Enter a security pin to restrict access to this folder from the printer control panel, if desired.
  6. Enter your Windows User Name and Password. You must have administrative rights to the computer or server that hosts the network folder.
  7. Click Save and Test to complete the folder configuration.
Use the Scan to Network Folder Wizard in HP Utility to set up the folders that you want to scan to.
  1. Use one of the following methods to open HP Utility .
    • On the Dock, click the HP Utility icon.
    • Double-click the hard drive icon, click Applications , double-click the HP folder, and then double-click HP Utility .
  2. Click Scan to Network Folder , and then click Register My Shared Folder . The printer's Embedded Web Server launches in a new window.
    NOTE:If a 'Safari can’t verify the identity of the website ' message displays, click Continue .
  3. Click the Scan tab, click Network Folder Setup , and then click New .
  4. Enter a folder name. This is the name that will display on the printer control panel for the folder you will select to send scans to.
  5. Enter the network folder path that you want scans saved to.
    NOTE:If you have not created the folder yet, click Make New Folder . After you create the folder, go to System Preferences and then Sharing to add the folder to Shared Folders so that all users can scan to it.
  6. Enter your Mac username and password. You must have administrator rights to scan to the folder, and the folder security settings must be set to be shared across the network.
  7. Click Next , and then enter a security pin to restrict access to this folder from the printer control panel, if desired.
  8. Specify any scan settings, and then click Save and test or Save to complete the folder configuration.

Step four: Scan the item

  1. On the printer control panel, touch Scan ( ).
  2. Touch Network Folder to scan to the connected computer.
  3. Touch the name of the network folder that you created, enter the password if prompted, and then scan the item.

Frequently asked questions

Review commonly asked questions about what scan options are available and what requirements there are to scan from the printer.
Scanning from the printer is a quick and easy way to complete basic scan jobs. If you need to adjust scan size, color, and quality settings, scan from the computer using the features in the HP software.
Click your operating system for steps to open the HP software and learn about the available scan settings.
  1. Open the HP software:
      Right-click the Start button ( ) or the lower left corner of the screen, click Search , type HP , and click the name of your printer.
      Click Start ( ), click All Programs , click the HP folder, and then click the name of your printer.
      Click Start ( ), click Programs , click the HP folder, and then click the name of your printer.
  2. Click Scan a Document or Photo .
  3. In the left window of the scan dialog, select a shortcut based on what you are scanning.
  4. With the shortcut highlighted, select your preferences. The preferences listed below are examples, and more can be found in the software.
    • Scan Size : Letter, legal, 4x6 inch (10x15 cm), custom
    • Output Type : Color, black and white, grayscale
    • Resolution : 200 dpi, 300 dpi, 1200 dpi
    • Destination : Local or Network folder, Email
    Other settings can be changed by clicking Advanced Settings .
    • Lighten/Darken
    • File size/quality
    • OCR Language
    • Destination : Here, you can browse for a specific destination or change your default scan destination
    Any preferences changed for these shortcuts are not saved after the scanning dialog is closed. To make permanent changes, you must create a custom scan shortcut.
  5. Once you are finished selecting your settings, click Scan .
Creating a new scan shortcut lets you create and save your own personal scan settings. Follow these steps to create a scan shortcut.
  1. Open the HP software:
      Right-click the Start button ( ) or the lower left corner of the screen, click Search , type HP , and click the name of your printer.
      Click Start ( ), click All Programs , click the HP folder, and then click the name of your printer.
      Click Start ( ), click Programs , click the HP folder, and then click the name of your printer.
  2. Click Scan a Document or Photo .
  3. Click Create New Shortcut .
  4. Type the name of your new shortcut, and then click Create .
  5. Change any setting in the Scan , File , and Destinations tabs, and then click OK . The new shortcut with your saved settings displays in the window.
  1. Use one of the following methods to open HP Utility .
    • On the Dock, click the HP Utility icon.
    • Click Finder, click Applications , double-click the HP folder, and then double-click HP Utility .
  2. Under Scan Settings , click Scan to Computer . The HP Scan dialog also opens.
  3. Click Edit Scan Tasks .
  4. Select Document (PDF) or Photo (JPEG) , and then click Edit .
  5. In the Scan Items from HP Devices window, click Show Details . The scan presets or preferences display. The preferences listed below are examples, and more can be found in the software.
    • Presets : Photos, Documents with Text, Custom
    • Output Type : PDF, JPEG, PNG, TIFF
    • Type : Document, Picture
    • Orientation : Portrait, Landscape
    • Mode : Grayscale, Color
    • Resolution : 300, 600, 1200 ppi
    • Crop to : US Letter, 4x6 inches (10x15 cm), Legal
    • Quality : Least to Best
  6. Once you are finished selecting your settings, click OK , and then close the scan settings window.
  7. Click Scan , select your printer and scan preset, and click OK .
For saved files, the default destination scan folder, usually the My Documents folder in Windows operating systems, automatically opens. Follow these steps to change the default destination scan folder.
  1. Open the HP software:
      Right-click the Start button ( ) or the lower left corner of the screen, click Search , type HP , and then click the name of your printer.
      Click Start ( ), click All Programs , click the HP folder, and then click the name of your printer.
      Click Start ( ), click Programs , click the HP folder, and then click the name of your printer.
  2. Click Scan a Document or Photo .
  3. Select the shortcut you want to use (Photo to File, Document to File, etc.), and then click Advanced Settings .
  4. Click the Destination tab.
  5. Click Browse , select the folder you want to use, and then click OK .
    NOTE:You can also create a new folder by clicking Make New Folder .
  1. Use one of the following methods to open HP Utility .
    • On the Dock, click the HP Utility icon.
    • Click Finder, click Applications , double-click the HP folder, and then double-click HP Utility .
  2. Under Scan Settings , click Scan to Computer .
  3. Select the Scan Tasks tab, select the task you want to modify, and then click Edit .
  4. In the Move Finder Items section, select the required target folder, and then click OK .
    NOTE:You can also click Other to select a custom folder destination.
If the printer does not find the computer when you try to start a scan from the control panel, use these tips to check and restore the connection.
  • For a USB connection , make sure that the USB cable securely connects to both the printer and the computer.
  • For a wired network , make sure that the Ethernet cable connects to both the printer and the network router, and that the network is set up and working.
  • For a wireless network , follow these steps to check the printer’s connection status.
    1. Touch the wireless icon ( ) on the printer control panel. If the status shows Not connected , touch Settings , and then touch Wireless Setup Wizard to reconnect the printer to your network.
    2. If your printer is installed on a Windows PC, open the HP software, click Scanner Actions , click Manage Scan to Computer , and then click Enable .
Scanning from the printer to the computer requires that the full-feature HP software be installed on the computer. You can download the driver anytime from the HP website.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Go , and then click Drivers .
  4. Make sure that your operating system is selected, and then click Next .
  5. Scroll down the page, and then click Driver .
  6. Click Download , and then follow the on-screen instructions to save the software to your computer.
  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.
Scans can be saved as a range of file types, including .pdfs, image .jpegs, and even as editable text. Use the following table to decide what file type applies to your scan job.
Scan-to typeDescription
Save as PDFUse this setting to scan text documents that are not editable .

The scan saves as a PDF file in the default destination scan folder.
Save as JPEGUse this setting to scan pictures and images.

The scan saves as a JPG file in the default destination scan folder.
Email as PDFUse this option to automatically attach a non-editable scanned PDF text document to an email message using a local email client
A local email client is a software program installed on your computer that allows you to send and receive email directly on your computer.
such as Microsoft Outlook or Mozilla Thunderbird.

NOTE:Email as PDF works only with a local email client. This option does not work for Web-based email services (Gmail, Yahoo Mail, Hotmail) unless they are configured through a local email client.
Email as JPEGUse this option to automatically attach a scanned JPEG photo or image to an email message using a local email client
A local email client is a software program installed on your computer that allows you to send and receive email directly on your computer.
such as Microsoft Outlook or Mozilla Thunderbird.

NOTE:Email as JPEG works only with a local email client. This option does not work for Web-based email services (Gmail, Yahoo Mail, Hotmail) unless they are configured through a local email client.
Save as Editable Text (OCR)Use this setting to scan text documents that are editable . You must have Optical Character Recognition (OCR)
A software program analyzes the shapes of scanned characters and determines which letters they resemble most. Then the software creates a text file with this information.
software (for example, OmniPage, FineReader, TextBridge, or SimpleOCR) installed on your computer to save text as editable.

The scan saves as a searchable PDF file in the default destination scan folder.
Everyday ScanThe scan saves as a customized PDF file that you can use multiple times.
Original 1-sidedTouch this option to select between a 1-sided original and a 2-sided original.