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HP Pocket Media Drive User's Guide

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This document pertains to the HP Pocket Media Drive for 500GB, 750GB and 1TB drives.
NOTE:This is an edited copy from the printed format of the HP Pocket Media Drive data sheet. To obtain a better representation of the printed form, refer to the manuals section of this product’s support site.
The HP Pocket Media Drive is an external hard disk drive with a large capacity designed to store and transfer media files such as digital photos, music, video, and other important files. It connects and disconnects from a USB 3.0 or USB 2.0 connector on the front or back of most computers.
The HP Pocket Media Drive comes with backup software (select models only) that is compatible with most Microsoft® Windows™ operating systems.

HP Pocket Media Drive

Figure 1: HP Pocket Media Drive components
Image of the HP Pocket Media Drive
1 - HP Pocket Media Drive
2 - 0.5-meter (20 inches) USB 3.0 cable

HP Pocket Media Drive features

The HP Pocket Media Drive is a portable external hard disk drive that allows you to quickly and easily store a large number of digital music, photo, video, recorded TV, gaming, or other data files. The HP Pocket Media Drive has the following features:
Plug and Play installation with most computersUses USB (3.0 or 2.0) for power supply and high-speed transfer of data.
Large storage capacityThe large storage capacity allows you to easily store files from your digital cameras, digital video camcorders, and MP3 players.
HP SureStore™ Backup SoftwareQuickly and easily back up your digital music, photo, video, recorded TV, gaming, or other data files.
CompatibilityWorks with most computers, notebooks, and any Plug and Play-ready port so you may easily share files between computers.
Compact designThe drive is lightweight and small.
Warm swappable convenienceWhen disconnecting the drive, you do not need to turn off the computer.
PreformattedThis drive is preformatted in NTFS.
NOTE:The drive displays a drive capacity that is slightly less than the capacity stated on the box. This is normal.

System Requirements

The following are the system minimum requirements:
  • Windows XP, Vista, or Windows 7
  • Available USB port

Getting Started with Your HP Pocket Media Drive

The drive is designed to work with most computers as an external drive. To use your HP Pocket Media Drive, simply connect the drive to your computer using the provided USB cable.

Drive indicators and connectors

NOTE:The computer may take several seconds to recognize the HP Pocket Media Drive.
The HP Pocket Media Drive comes with one LED indicator and a USB connector.
Figure 2: HP Pocket Media Drive
Image of pocket media drive.
1 - Power/drive activity LED indicator
2 - USB 3.0 Micro-B connector

USB 3.0 Interface

USB 3.0 interface can support data transfer rate up to 5 Gb/s. USB 3.0 is also backward-compatible with USB 2.0 (480 Mb/s) and USB 1.1 (12 Mb/s) interface.

Connecting the drive to a computer

The HP Pocket Media Drive is designed to work with most computers as an external hard disk drive that you connect using a USB cable.
To connect the drive:
  1. Turn on the computer.
  2. Plug the rectangular end of the USB cable (3) into an available USB port on your computer. Plug the small and flat end of the USB cable (4) into the USB connector on the back of the drive.
Figure 3: Connect the drive
Image of connecting  the pocket media drive to a PC.

Locating the drive

When you plug the drive into a USB connector, the operating system automatically assigns a hard disk drive letter to it. The assigned letter depends on other storage devices connected to your computer.
The default volume label of this drive is HP Pocket Media Drive. You can rename the drive in the Computer window by right-clicking the drive, selecting Rename, and then typing in a new name. HP recommends renaming a drive if you have more than one HP Pocket Media Drive.
To locate your HP Pocket Media Drive, click the Windows Start () button then click Computer for a list of all of the internal and external drives. On Windows XP, open My Computer.

Disconnecting the drive safely

CAUTION:To avoid hardware damage and data loss, always disconnect your HP Pocket Media Drive safely when it is not saving or transferring data.
  1. Double-click the Safely Remove Hardware icon in the system tray at the bottom of the desktop. The Safely Remove Hardware window opens.
    Safely Remove Hardware iconImgae of the Safely Remove Hardware icon
    NOTE:For some computers, this may be called the Unplug Hardware or Eject Hardware icon.
  2. Double-click USB Mass Storage Device. This name may appear differently for some computers.
    NOTE:USB Mass Storage Device may be listed twice. One may contain a memory card reader or other mass storage drive. Look for the label of this drive, which is HP Pocket Media Drive.
  3. Select your device, and then click OK. A Safe to Remove Hardware message appears in the system tray at the bottom of your desktop, letting you know that the device is safe to disconnect.
  4. Disconnect the drive from the computer.
    NOTE:If your computer does not allow you to disconnect the drive safely, you may need to close all applications and documents, and then try again to disconnect the drive.

Formatting the Drive for Windows

CAUTION:Reformatting a hard disk drive destroys all data on the drive. If you have data that you want to keep, back up the data before reformatting the disk drive. If the drive is reformatted, you will also lose the included HP SureStore Backup Software. To obtain a replacement copy, visit www.hp.com/support .
Your HP Pocket Media Drive was formatted at the factory for the NTFS file system. This file system supports large media files that are larger than 4GB.
Some computers use the FAT32 file system to organize files on the computer. This system is supported under Windows XP.
With FAT32, a single file is limited in size to 4GB. This may create a problem when you are creating backup files. If you need to use this disk drive on a computer that requires FAT32, you need to reformat the drive.
If your computer has Windows Me and you upgrade to Windows XP, your computer is automatically reformatted to use the NTFS.

Reformatting the drive with a FAT32 file system

If you have an older operating system such as Windows Me, you may need to reformat the HP Pocket Media Drive with a FAT32 file system.
Some older BIOS versions only support 4GB to 16GB partitions. If you do not want your disk drive partitioned, go to the BIOS manufacturer’s Web site to download a BIOS upgrade.
To reformat the disk drive with FAT32 on a Windows Me system:
  1. Make sure the HP Pocket Media Drive is NOT connected to the computer.
  2. Click Start () on the taskbar.
  3. Choose Settings, and click Control Panel.
  4. Double-click System.
  5. Click the Device Manager tab.
  6. Double-click Disk drives to open the list of drives connected to your system.
  7. Write down the drive(s) listed so you will be able to correctly identify the new drive when it appears.
  8. Close the System Properties window and the Control Panel window.
  9. Connect the HP Pocket Media Drive to the computer.
  10. Click Start () on the taskbar.
  11. Choose Settings, and click Control Panel.
  12. Double-click System.
  13. Click the Device Manager tab.
  14. Double-click Disk drives to open the list of drives connected to your system.
  15. Select the new drive from the Disk drive list. The new drive is the drive that was not listed before in step 6.
  16. Click Properties.
  17. Click the Settings tab.
  18. Make sure that the Removable check box has a check mark next to it.
  19. Click OK.
  20. Click Close.
  21. Restart your system
To format your HP Pocket Media Drive disk drive:
  1. Double-click the My Computer icon.
  2. Click the Removable Disk icon. A message appears asking you if you want to format the disk drive.
  3. Click Yes.
  4. In the Format window, in the Format type area, click Full. You can also type a label for the disk drive at this time if you choose.
  5. Click Start.
  6. Click OK. Formatting can take longer than 60 minutes. Do not disconnect the drive during the procedure.
  7. When formatting is complete, click Close and then click OK.

Using Your HP Pocket Media Drive

Once installed, you can use the HP Pocket Media Drive the same way you use the other drives on your computer. You can move or copy files or folders from one drive to another. Because of the capacity of this drive, you can save large media files such as video clips, digital images, and hard disk drive backup files.

About HP SureStore Backup Software

  • No software installation required. HP SureStore runs directly from your HP Pocket Media Drive.
  • Easily back up all of your digital music, photo, video, recorded TV, gaming, or other data files.
  • Easily restore any or all of your backed up files.
  • Automatically backs up changes whenever the computer is idle for 5 minutes.
  • Can be used to back up multiple computers.

Transferring files to another computer manually

You can transfer your computer profile information, which includes how your computer looks and feels as well as the personal files such as photos, music, or video you have created.
To transfer your files manually:
  1. Connect the drive to the computer.
  2. Select your files and then drag and drop them to the HP Pocket Media Drive in the Computer window.
  3. Disconnect the drive and then connect it to another computer.
  4. Select your files and then drag and drop them to the new computer’s hard disk drive.

Playing games

CD-ROM games typically run faster when they are installed on a hard disk drive than when they run on a CD. You can use your HP Pocket Media Drive to store and play CD-ROM games.


Microsoft updatesMake sure you have the latest Microsoft operating system service packs and other Windows updates installed on your system before you try to troubleshoot a drive problem. These service packs are issued to fix bugs, add drivers, and enhance the security features of your system. See http://support.microsoft.com for details about how to install service packs and Windows updates in your system. Contact Microsoft Customer Service for information about obtaining these system enhancements if you don’t have Internet access.
Drive does not appear on my computerTry the following solutions in the order listed:

  1. Check to see if the drive is on. The power LED on the front of the drive should be lit.
  2. Check that the USB cable is securely and properly connected to the drive and the USB connector on the computer.
  3. While the computer is turned on, unplug the USB cable. Wait 10 seconds, and then reconnect the USB cable.
  4. See if the computer is recognizing the USB port you are using by checking in the Device Manager window. See the documentation that came with your computer for more information.
Data transfer rate seems slow with my USB 3.0 adapter cardYour HP Pocket Media Drive operates as fast as the host adapter card allows (up to the maximum burst rate of 5 Gs/s). If you are having performance issues, make sure that the USB 3.0 card drivers are the most current available and are installed properly.
HP SureStore backup software is not workingSee the HP SureStore Backup Software User Manual located on the drive.
Write Cache Enable does not stay enabledFor protection of your data, Write Cache Enable is turned off with the HP Pocket Media Drive. For more information, go to: http://www.hp.com/support
Administrator privilege for installing softwareDepending on your operating system, you may need to be logged on as the administrator to install software. See the Windows Help files or the documentation that came with your computer.

Getting Help

For additional help with your Pocket Media Drive, contact one of the following:
  • HP Customer Care Web support
    For the latest updates and information about your HP Pocket Media Drive, go to: http://www.hp.com/support
  • Other support
    For technical support numbers and warranty information, refer to the Limited Warranty and Support Guide that came with this drive.

HP Pocket Media Drive Specifications

Supported operating systemsWindows XP, Vista, and Windows 7
USB formatUSB 3.0
Storage capacityVaries depending on model
Special features
  • Warm swappable
  • Super speed USB 3.0 data transfer
  • Power/drive activity LED indicator
  • HP SureStore backup software
Rotational speed5,400 RPM
Data transfer rateUSB 3.0 = up to 5 Gb/sec.
Physical dimensions

NOTE:a. with HDD b. 1: brown box c. 2: retail box
Length: 135 mm (5.3 in.)

Width: 80 mm (3.1 in.)

Height: 16.5 mm (0.6 in.)

Net Weight: 0.44 lbs (0.2kg)

Gross Weight: 0.75 lbs (0.34kg)1

Gross Weight: 0.95 lbs (0.43kg)
Power requirementsInput voltage: 5VDC ±5%

Operating amperage: <0.6A (0,6A)

Spin up amperage: 1A
Operating temperature+5º to +35º C
Non-operating temperature–30º to +80º C

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