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Unable to Delete Some Emails from Mailbox Through Outlook/OWA/MFCMapi Tool

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Issue

Unable to delete some specific email messages from mailbox using any version of Outlook. When users click Delete, there is no error message or nothing happens.
Users get the below error when they try to delete from OWA:
"Some items cannot be deleted. They were either moved or already deleted, or access was denied."
Users get the below warning while trying to delete from MFCMapi:
 Code: MAPI_W_PARTIAL_COMPLETION == 0x00040680  Function IpParentFolajer->DeleteFolder( lpItemEID->cb, (LPENTRVID) lpItemEID->lpb, IpProgress ? (ULONG_PTR)m_hWnd : NULLJ IpProgress, ulFlags)  File ,\MsgstoreDlg,cpp
Environment:
Exchange Server 2010 SP1 RU5.
OS Windows Server 2008 R2.
Outlook 2003/2007/2010.

Solution

The possible cause could be the creator entry ID is not set on the affected email message or the message itself is corrupted.
To resolve the problem, move the mailbox to a different database.
For more information use the following link:

Disclaimer

NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site, HP does not control and is not responsible for information outside of the HP Web site.

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