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This document pertains to the HP USB 3.0 Port Replicator.
NOTE:This is an edited copy from the printed format of the HP USB 3.0 Port Replicator User Guide . To obtain a better representation of the printed form, refer to the manuals section of this product’s support site.
Figure 1: HP USB 3.0 Port Replicator
Image of Port Replicator connected to a laptop.
Please refer to the product label for the HP product number and serial number. This is useful information if you ever need to contact technical support.

Getting Started

This section identifies the visible hardware features of the HP USB 3.0 Port Replicator and provides instructions for setting up the port replicator.
NOTE:The port replicator may have features that are not supported by your computer.
Figure 2: Top and Front Components
Image of top and front of port replicator.
ComponentDescription
LED power lightOn: The port replicator is on.
USB 2.0 ports (2)Connect optional USB devices.
Figure 3: Rear components
Image of the rear components of the port replicator.
ComponentDescription
(1) Power connectorConnects the AC adapter to the port replicator.

NOTE:The port replicator does not provide power to the computer.
(2)USB 2.0 ports (4)Connect optional USB devices.
(3)USB 3.0 ports (2)Connect optional USB devices.
(4)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array microphone, or monaural microphone.
(5)Audio-out (headphone) jackProduces computer sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

WARNING:To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices located on the Accessory User Guides disc.
(6)USB 3.0 portConnects the port replicator to a computer.
(7)RJ-45 (network) jackConnects a network cable.
(8)HDMI portConnects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
(9)DisplayPortConnects an optional digital display device, such as a high-performance monitor or projector
Figure 4: Left side
Image of the left side of the Port Replicator.
When you are viewing the port replicator from the rear panel, the security cable slot appears on the right side.
ComponentDescription
Security cable slotAttaches an optional security cable to the port replicator.

NOTE:The security cable is designed to act as a deterrent, but it may not prevent the port replicator from being mishandled or stolen.

Setting up the USB port replicator

Step 1: Connecting to AC power

WARNING:To reduce the risk of electric shock or damage to your equipment: Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the electrical outlet. Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  1. Connect the AC adapter to the power connector (1) on the port replicator.
  2. Connect the power cord to the AC adapter (2) .
  3. Connect the other end of the power cord to an electrical outlet (3) . The power light (4) on the top of the port replicator turns on.
Figure 5: Port Replicator setup
Image of the setup of the port replicator.

Step 2: Connecting to the computer

To connect the computer to the port replicator:
  1. Connect one end of the USB cable to the USB 3.0 port (1) on the port replicator.
    NOTE:Be sure to connect the USB cable to the USB 3.0 port (1) for computer connection as indicated in the following illustration. The connection may not function properly if the USB cable is connected to one of the other USB ports.
  2. Connect the other end of the USB cable to a USB port on the computer (2) .
    NOTE:The computer USB port identified below is a USB 2.0 port; however, for a faster connection and better performance, use a USB 3.0 port on your computer if one is available.
Figure 6: Connect to your PC
Image of connecting the PC to the port replicator.

Step 3: Prevent the computer from sleeping

To ensure that the computer does not initiate Sleep or Standby when the display is closed:
  1. Open the Windows Control Panel Power Options page, and then click the Advanced tab.
  2. In the Power Buttons section, click Do nothing from the When I close the lid of my portable computer list, and then click OK .
NOTE:For instructions on accessing the Power Options page, refer to Help and Support on the computer.

Setting up the software

This section describes how to install the HP Port Replicator Software on a computer running Windows® 7, Windows Vista®, or Windows® XP operating systems. The software is preinstalled in flash memory on the port replicator.
  1. With the computer on and Windows running, connect the USB cable from the port replicator to the computer. If the New Hardware Found message is displayed on the computer screen, close it by clicking the X in the upper-right corner.
  2. When the HP Dock drive window opens on the computer screen, click Open folder to view files , and then double-click HP Port Replicator Software Installer .
    If the HP Dock drive window does not open, right-click the Start button in the bottom-left corner of the desktop, and then click Explore or Open Windows Explorer depending on your computer operating system. Click the HP Dock drive, and then double-click HP Port Replicator Software Installer .
    The InstallShield Wizard dialog box opens and starts to install the software.
  3. When the End User License Agreement dialog box opens, click I accept the terms in the license agreement .
  4. If the computer is running Windows 7, when the User Account Control dialog box opens, click Yes to allow the program to make changes to your computer.
    When the installation completes, the HP Port Replicator Software icon is added to the Notification area, at the far right of the taskbar.
  5. To close Windows Explorer if it is still open, select File > Close , or click the X in the upper-right corner.
  6. To ensure that the new settings take effect, restart the computer.
NOTE:To use the HP Port Replicator software after it is installed on your computer, click the HP Port Replicator Software icon in the Notification area, at the far right of the taskbar and follow the on-screen instructions.

Using the software

Using DisplayLink

Use DisplayLink to configure the display of a monitor attached to the port replicator for computers running Windows Vista and XP:
  1. Click the DisplayLink icon in the Notification area, at the far right of the taskbar.
  2. To set the external monitor as an extension of the primary monitor, click Extend .
    – or –
    To set the external monitor as a copy of the primary monitor, click Mirror .
    – or –
    To set the external monitor to be the only display, click Notebook monitor off .
    – or –
    To set the external monitor to be the primary display, click Set as main monitor .
DisplayLink provides fewer options for computers running Windows 7. Use Windows Display Properties by pressing the Windows logo key + the p key for display configuration on Windows 7. DisplayLink allows you to optimize the display for video, check for updates, and configure advanced settings, which provides a link to Windows Display Properties.

Using Windows properties

Use Windows properties to configure the display of a monitor attached to the port replicator:
NOTE:When first plugging in the port replicator to a computer using Windows 7, Windows Display Properties will automatically appear and the external display will automatically be configured in Mirror mode as the default.
  1. If the computer is running Windows 7, right-click on the desktop, and then select Screen Resolution .
    – or –
    If the computer is running Windows Vista, right-click on the desktop, and then select Personalize > Display Settings .
    – or –
    If the computer is running Windows XP, right-click on the desktop, and then select Properties > Settings .
  2. To set the external monitor as the primary monitor on computers running Windows 7, select Make this my main display . To set the external monitor as the primary monitor on computers running Windows Vista or XP, select This is my main monitor .
    – or –
    To set the external monitor as an extension of the primary monitor on computers running Windows 7, select Extend these displays . To set the external monitor as an extension of the primary monitor on computers running Windows Vista and XP, select Extend the desktop onto this monitor .
    – or –
    To set the external monitor as a copy of the primary monitor on computers running Windows 7, select Duplicate these displays .To set the external monitor as a copy of the primary monitor on computers running Windows Vista or XP, select This is my main monitor .
In addition to the display properties described above, Windows 7 allows you to configure some additional display settings using the Windows logo key + the p key. Press the Windows logo key + the p key on the keyboard to configure settings that will allow display on the computer only, duplicate display, or extend display.

Using additional software features

The DisplayLink software offers additional features for configuring monitors attached to the port replicator for computers running Windows Vista and Windows XP:
  • Screen Resolution - Changes the resolution of the external monitor.
  • Color quality - Changes the color depth of the external monitor to 16 or 32 bit.
  • Screen rotation - Rotates the display of the external monitor 90, 180, or 270 degrees.
  • Off - Turns the external monitor off.
  • Advanced - Opens the Windows properties box.
For computers running Windows 7 and Windows Vista, the following option is also available:
  • Optimize for Video - Improves the video playback experience on the display attached to the port replicator.

Standby, Sleep, Hibernation, shutdown, and restart

If the computer connected to the port replicator initiates Standby (Windows XP) or the Sleep state (Windows Vista and Windows 7) or Hibernation, the monitor turns off. When the computer exits Standby, Sleep, or Hibernation, the connected monitor returns to the previous monitor settings.
If the computer is restarted or shut down and then turned back on, the connected monitor returns to the previous monitor settings.

Using the port replicator

Port replicator guidelines

  • Operating systems - For optimal performance, use the port replicator with HP or Compaq computers running Microsoft Windows 7, Windows Vista, or Windows XP operating systems.
  • Power - To use port replicator features, AC power must be connected to the port replicator.
    NOTE:It is recommended that AC power be connected to both the port replicator and to the computer if you plan to use the port replicator for more than 10 minutes at one time.
  • Connecting and disconnecting - The computer can be connected or disconnected from the port replicator whether the computer is on or off.
  • External devices - When the port replicator is connected to a computer, external devices may be connected to the ports on the port replicator or to the ports on the computer.

Connecting to a network

You can connect your computer through the port replicator to a network. This requires an Ethernet cable (purchased separately).
  1. Connect the port replicator to your computer.
  2. Connect one end of the Ethernet cable to the RJ-45 (network) jack on the port replicator (1) and the other end to an RJ-45 wall jack (2) or router.
Figure 7: Network connection
Image of connecting the port replicator to the network.

Connecting USB devices

The port replicator has six USB ports: two USB 2.0 ports on the front panel, and two USB 2.0 ports and two USB 3.0 ports on the rear panel. Use the USB ports to connect optional external USB devices, such as a keyboard and mouse.
NOTE:Be sure that the external device is compliant with the port replicator power specifications. Using a noncompliant device may disable the port to which the device is attached. To reset the port disconnect the port replicator from the computer, and then reconnect it.
Figure 8: USB connectors
Image of the USB connectors.

Connecting to a DVI display device

The port replicator can also be connected to an external DVI display device, such as a monitor or a projector, through the DisplayPort. The USB 3.0 port replicator supports video connections to the HDMI port and the DisplayPort at the same time.
Figure 9: DVI connector
Image of the DVI connector
NOTE:The DisplayPort supports only DisplayPort monitors. It does not support DisplayPort-HDMI, DisplayPort-VGA, or DisplayPort-DVI converters.

Connecting an HDMI device

You can connect the port replicator to an external video or audio device, such as a high-definition television, or to any digital audio components, through the HDMI port. The USB 3.0 port replicator supports video connections to the HDMI port and the DisplayPort at the same time.
NOTE:To transmit video signals through the HDMI port, you need an HDMI cable (purchased separately).
Figure 10: HDMI connector
Image of the HDMI connector.

Connecting audio

You can connect headphones or speakers directly into the headphone jack on the port replicator. In addition, you can also connect analog audio devices.
NOTE:Do not connect more than one audio device to the port replicator.
NOTE:The headphone jack on the computer is disabled when an audio device is connected to the port replicator, or when the port replicator is connected to the HP USB Notebook Speaker (purchased separately).
Connecting analog audio devices
To connect analog audio:
  1. Connect one end of an audio Y-cable (purchased separately) to the headphone jack on the port replicator (1) .
  2. Connect the other end to the red and white audio-in jacks on your television or stereo equipment (2) . Refer to your television or stereo equipment user guide for the jack names and locations.
Figure 11: Connect analog audio devices
Image of connecting the audio devices.

Connecting an optional security cable

NOTE:The security cable is designed to act as a deterrent, but it may not prevent the port replicator from being mishandled or stolen.
  1. Loop the security cable around a secured object.
  2. Insert the key (1) into the cable lock (2) .
  3. Insert the cable lock into the security cable slot on the port replicator (3) , and then turn the key.
Figure 12: Connect the security cable
Image of locking the port replicator.

Disconnecting the port replicator

To disconnect the port replicator from the computer, follow these steps:
  1. Click the Safely Remove Hardware icon in the Notification area, at the far right of the taskbar.
  2. Click Safely Remove USB Docking Station . The Safely Remove Hardware message is displayed.
  3. Disconnect the USB cable from the computer (1) and then disconnect the port replicator (2) .
Figure 13: Disconnect from the laptop
Image of  connecting the port replicator to a laptop.

Troubleshooting

ProblemPossible causeSolution
The power light is off.The port replicator is not connected to AC power.Connect the power cord to the port replicator and to an electrical outlet.
The ports or jacks on the port replicator are not working.The port replicator is not connected to the computer correctly.Connect the power cord to the port replicator and to an electrical outlet.
The port replicator is not connected to AC power.Disconnect the USB cable from the computer, and then reconnect it.
A USB port on the port replicator is disabled.The USB device attached to the port may not be compliant with the port replicator power specifications and is using too much power.Reset the port:

  1. Disconnect the device that disabled the port.
  2. Disconnect the power cord from the port replicator, and then reconnect it.
    - or -
    Disconnect the port replicator from the computer, and then reconnect it.
When the port replicator is connected to the computer, both the WLAN and the LAN are connected.Switching from the WLAN connection to the LAN connection is not supported.Disable the WLAN connection:

If you are using Windows 7 or Vista:

  • Select Start > Control Panel > Hardware and Sound > Windows Mobility Center> Turn wireless off .
    – or –
  • Click the Show hidden icons icon in the Notification area, and then click the HP Connection Manager icon.
    In the HP Connection Manager window, click the WLAN power icon to turn it off.


If you are using Windows XP:

  • Select Start > Control Panel > HP Wireless Assistant > Turn off .
    – or –
  • Click the Info Center icon in the Notification area. The Control Panel opens. Select HP Wireless Assistant > Turn off .
Cannot uninstall DisplayLink core software using Uninstall a program in Windows 7 or Vista; or using Add or Remove Programs in Windows XP.Using Uninstall a program in Windows 7 or Vista, or Add or Remove Programs in Windows XP, uninstall HP USB Docking Video . This automatically uninstalls DisplayLink.
Audio problems
ProblemPossible causeSolution
Headphones or other audio device connected to the computer do not produce sound.Headphones or another audio device is connected to the headphone jack on the port replicator. Using the headphone jack on the port replicator mutes sound through the computer.Disconnect the headphones or other audio device from the headphone jack on the port replicator, or use the device connected to it.
More than one audio device is connected to the port replicator.Be sure that only one audio device is connected to the port replicator.
A microphone connected to the computer does not work.A microphone is connected to the port replicator. While a microphone is connected to the port replicator, the microphone jack on the computer is disabled.Either use the microphone connected to the port replicator or disconnect it.
A connected home entertainment system does not have audio.Audio is not connected properly.Be sure that the port replicator is properly connected to the home entertainment system.
Video problems
ProblemPossible causeSolution
The screen resolution of an external monitor connected to the DisplayPort cannot be changed.The monitor attached to the DisplayPort may be a dual-link monitor.Use a single-link monitor.
Fonts and other characters on the external monitor appear large.The external monitor screen resolution is higher than the maximum limits of 1600 x 1200 or 1680 x 1050.Set the screen resolution equal to or lower than the maximum limits.
The graphics application does not detect the external monitor.Some graphics applications do not detect external monitors connected to the port replicator.Use the installed Replicator software to configure the external monitor.
The external monitor cannot be set as the primary monitor when using some Intel graphics applications.Older Intel graphics applications do not support setting the external monitor as the primary monitor.Download the latest Intel drivers from http://www.hp.com/support .
The computer monitor does not work.The external monitor has been disconnected from the port replicator before the port replicator was disconnected from the computer.Disconnect the port replicator from the computer, and then disconnect the external monitor from the port replicator.
A video device connected to the external monitor port on the computer displays a black screen when playing Blu-ray or other protected content.The port replicator does not support viewing Blu-ray or other protected content on an external display device connected to the external monitor port on the port replicator.Use the display device on the computer.
Still need help? Please refer to the warranty that came with your port replicator for support phone numbers and Web site information.