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Passive Copy Failed to Update with Event ID 4113

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Issue

Passive database copy failed to update and Event ID 4113 is logged.
Following cmdlet was failing with below error:
Update-MailboxDatabaseCopy -Identity DB1\PassiveServer -DeleteExistingFilesSummary: 1 item(s). 0 succeeded, 1 failed.Elapsed time: 00:4:00DB1FailedError:Processing data for a remote command failed with the following error message: The WinRM client cannot complete the operation within the time specified. Check if the machine name is valid and is reachable over the network and firewall exception for Windows Remote Management service is enabled. For more information, see the about_Remote_Troubleshooting Help topic.Exchange Management Shell command attempted:Update-MailboxDatabaseCopy -Identity 'DB1\PassiveServer' -DeleteExistingFiles
Also the below Event ID was logged in the application log:
Source:        MSExchangeReplEvent ID:      4113Task Category: ServiceLevel:         ErrorComputer:      PassiveServer FQDNDescription:Database redundancy health check failed.Database copy: DB1Redundancy count: 1Error: Passive copy 'DB1\PassiveServer' is not in a good state. Status: Suspended.Name     Status         RealCopyQueue InspectorQueue  ReplayQueue      CIState---------------------------------------------      ---------------DB1\PassiveServer       Suspended       0              0            Failed-                                                            DB1\PassiveServer       Mounted         0              0                  Healthy

Solution

From the event log user can see lots of transaction logs generated and have not truncated after backup application on active database when passive copy is in Failed and Suspended state.
To fix this issue perform one of the tasks below:
Option 1:
  • Dismount the Database on Active Node.
  • Move all the files to some safe location except .EDB file and Catalog folder.
  • Mount the Database on Active Node.
  • Then run Update-MailboxDatabaseCopy command.
Option 2:
Refer section Manually copy an offline database from the below article to perform manually copy an offline database:
Related articles for reference:

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