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How to Scan: Mac OS X v10.6

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Introduction

This document explains how to use either the HP scan software with a Full Feature driver installed or the functionality built into the operating system to scan photos and documents.
Click the plus sign () for more information.
The instructions provided in this section require that you have the Full Feature HP software installed.
When you install the Full Feature HP software, you get HP Scan Software, HP Director (certain printer models only), and the HP Utility printer management program. You can use any of these programs to scan, and can create custom settings in each.
Follow these steps to remove previous printer software and drivers, and then download the latest HP software and driver.
Step one: Remove the previous printer software installation
Before you install the new software, first remove the previous printer software to make sure that you have only the latest software installed on your computer.
Use the following steps to remove the HP print driver and software from a Mac OS X computer.
  1. Double-click the Macintosh HD icon () from the desktop.
  2. Click Applications, and then click the Hewlett-Packard folder.
  3. Double-click the HP Uninstaller. The HP Uninstaller opens.
  4. Click Continue.
  5. Select the HP product to remove, and then click Uninstall.
  6. When prompted, type the Administrator name and Password, and then click OK.
  7. When the Uninstaller finishes, drag any icons for the product to the Trash.
  8. Return to Applications, and then click the Utilities folder.
  9. Double-click Activity Monitor. The Activity Monitor opens.
  10. Under Process Name, click any process that begins with HP, and then click Quit Process ().
  11. Click Quit again.
  12. Close the Activity Monitor.
  13. Empty the Trash.
    NOTE:If you cannot delete some items, return to the Activity Monitor and end the process, and then try to empty the Trash again.
  14. Disconnect the product, and then restart your computer.
Step two: Download the HP Driver from HP website
Follow these steps to install the Full Feature HP driver.
  1. Turn on the printer.
  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.
  3. If the Welcome to HP Support page opens, follow these steps:
    1. Type your printer model number.
    2. Click Go.
      You might need to select your printer model number from a list of similar printer models.
  4. Select your operating system, and then click Next.
    A list of drivers and other downloads display.
  5. Scroll down the page, and then click Driver - Product Installation Software.
  6. Click Download next to the full feature or solution software and driver listed, and then follow the on-screen instructions to save the driver to your computer.
Follow these steps to scan a photo or document.

Step one: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.
  1. Make sure that the printer is turned on and that it is connected to the computer.
  2. Load the document or photo.
      When scanning a document you can position it directly on top of the scanner glass or you can use the ADF tray (if your printer has one).
      • Scanner glass
        Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
      • ADF
        Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.
      NOTE:If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
      Place the photo image side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
      CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos and the printer.

Step two: Start the scan

Use one of the following methods to start a scan.
NOTE:In general, use HP Scan or HP Director to scan when you need to adjust the color and resolution, crop, and remove red eye in photos or documents.If your printer has a display control panel, you can use HP Utility to add common tasks to the scan menu on the display.
The steps to scan with HP Scan software vary according to the version of the software that installed with your HP printer. Choose your version for steps to start a scan.
    Follow these steps to see what version of HP Scan software you have installed on your computer.
    1. Open Finder, and then go to Macintosh HD/Applications/Hewlett-Packard.
    2. Right-click or CTRL-click the HP Scan Software icon, and then click Get Info.
    3. Locate the version number in the General properties in the HP Scan Software Info window.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan icon.
  2. Click View or Modify Scan Settings in the lower left corner of the window.
    Figure 1: Scan Settings button
    Image: Scan Settings button
  3. Click the pop-up menu at the top of the Settings section, and then select Documents or Pictures.
  4. Click Edit... to view and change any scan settings.
  5. To save any scan settings for a future scan job, click the pop-up menu next to Presets, click Save as..., name the new preset, and then click OK.
  6. Click Scan to start the scan.
  7. When the scan completes, click Done.
  8. To edit the scanned item, use the tools at the bottom of the window and then either click Save to save it to a folder on your computer, or click Print to print the item.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan icon.
  2. Click Scan... in the upper right corner of the window.
  3. Click the down arrow () to view and change any scan settings.
  4. To save any scan settings for a future scan job, click the pop-up menu next to Presets, click Save as..., name the new preset, and then click OK.
  5. Click Continue to start the scan.
  6. When the scan completes, click Done.
  7. To edit the scanned item, use the tools at the bottom of the window and then click Send to either save it to a folder on your computer or to print the item.
  1. Open HP Utility from the Dock.
  2. Under Scan Settings, click Scan to Computer.
  3. Click the Scan Tasks tab.
  4. Select any presets that apply to your scan job.
  5. Click the Edit... button, change any desired settings, and then click OK.
  6. To start the scan, click Test.
Follow these steps to scan with HP Director.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Director icon.
  2. From the Scanner pop-up menu, click your printer.
  3. Follow the steps to scan to an email or to save to a file on the computer:
      1. Click Email. A blank email opens with the scanned document attached as a PDF file.
        To email a scan in another file format, follow the steps in the next section to Save to a file on the computer, and then attach the file to an email.
      2. Type the recipient's name in the email To box, and then type a subject in the Subject box.
      3. Type a message to the recipient, if needed, and then send the email.
      1. Click Scan. The HP Scan Settings dialog box opens.
      2. If needed, change the Image Type and the Resolution settings:
          Image typeRecommended use
          ColorHigh-quality color photos or documents in which the color is important.

          NOTE:Items scanned in color are large files and might exceed the allowable size for sending via email.
          GrayscaleScan a color document in black and shades of gray for documents that you need to photocopy or fax, and for when you want to scan an item quickly.
          Drafts so that you can save toner.
          Black & WhiteText documents
          NOTE:Setting the resolution to a high value can create large files that take up disk space and slow the scanning process. Before setting the resolution and image type, determine how you are going to use the scanned item.
          Intended useRecommended resolutionRecommended color setting
          Fax 150 ppiBlack & White
          Email150 ppiColor, if the image is in color
          Grayscale, if the image requires smooth gradation
          Black & White, if the image does not require smooth gradation
          Edit text300 ppiBlack & White
          Print (graphics or text)600 ppi for complex graphics, or if you want to significantly enlarge the document Black & White for text and line art
          300 ppi for normal graphics and text Grayscale for shaded or colored graphics and photos
          At least 300 ppi for photos

          NOTE:Some scanners have a 1200 ppi option. Selecting 1200 ppi slows down the scanning process and creates a large file.
          Color, if the image is in color
          Display on screen75 ppi (available only with some models)Black & White for text
          Grayscale for graphics and photos
          Color, if the image is in color
      3. Click Scan.
      4. In the pop-up menu, click Save to file(s), and then click OK. The Save dialog box opens.
      5. In the Save box, type the name of the scanned item.
      6. In the Where pop-up menu, browse to the destination where you want to save the scan.
      7. In the File Format pop-up menu, click one of the following file formats:
        File formatUse
        JPEGImages for the Internet and attaching to emails
        TIFFArchival images

        NOTE:TIFFs are large files and might exceed the allowable size for sending via email.
        PICT (Not available with all Mac OS X versions) Exchange graphics between Macintosh applications
        PDFNon-editable text documents
      8. Click Save.
To scan as editable text, you can install software from a third-party vendor. HP recommends that you contact the vendor to see if your printer is compatible, and for steps to use the software.
Follow these steps to attach a scanned item to an email message.

Step one: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.
  1. Make sure that the printer is turned on and that it is connected to the computer.
  2. Load the document or photo.
      When scanning a document you can position it directly on top of the scanner glass or you can use the ADF tray (if your printer has one).
      • Scanner glass
        Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
      • ADF
        Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.
      NOTE:If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
      Place the photo image side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
      CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos and the printer.

Step two: Scan to an email

Select a method to scan to an email.
Method one: Scan to email with HP Scan software
The steps to scan with HP Scan software vary according to the version of the software that installed with your HP printer. Choose your version for steps to start a scan.
    Follow these steps to see what version of HP Scan software you have installed on your computer.
    1. Open Finder, and then go to Macintosh HD/Applications/Hewlett-Packard.
    2. Right-click or CTRL-click the HP Scan Software icon, and then click Get Info.
    3. Locate the version number in the General properties in the HP Scan Software Info window.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan Software icon.
  2. Click View or Modify Scan Settings in the lower left corner of the window.
    Figure 2: Scan Settings button
    Image: Scan Settings button
  3. Click the pop-up menu at the top of the Settings section, and then select Documents or Pictures.
  4. Click Edit... to view and change any scan settings.
  5. To save any scan settings for a future scan job, click the pop-up menu next to Presets, click Save as..., name the new preset, and then click OK.
  6. Click Scan to start the scan.
  7. When the scan completes, click Done.
  8. To edit the scanned item, use the tools at the bottom of the window and then click Save to save it to a folder on your computer.
  9. Open your email interface, and then click Attach File in the email document window. Brows to find the scanned document on your computer, and then attach the file before sending the email.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan Software icon.
  2. Click Scan... in the upper right corner of the window.
  3. Click the down arrow () to view and change any scan settings.
  4. To save any scan settings for a future scan job, click the pop-up menu next to Presets, click Save as..., name the new preset, and then click OK.
  5. Click Continue to start the scan.
  6. When the scan completes, click Done.
  7. To edit the scanned item, use the tools at the bottom of the window and then click Send to save it to a folder on your computer.
  8. Open your email interface, and then click Attach File in the email document window. Brows to find the scanned document on your computer, and then attach the file before sending the email.
Method three: Scan to email with HP Director (some printers)
Follow these steps to scan with HP Director.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Director icon.
  2. From the Scanner pop-up menu, click your printer.
  3. Follow the steps to scan to an email or to save to a file on the computer:
      1. Click Email. A blank email opens with the scanned document attached as a PDF file.
        To email a scan in another file format, follow the steps in the next section to Save to a file on the computer, and then attach the file to an email.
      2. Type the recipient's name in the email To box, and then type a subject in the Subject box.
      3. Type a message to the recipient, if needed, and then send the email.
      1. Click Scan. The HP Scan Settings dialog box opens.
      2. If needed, change the Image Type and the Resolution settings:
          Image typeRecommended use
          ColorHigh-quality color photos or documents in which the color is important.

          NOTE:Items scanned in color are large files and might exceed the allowable size for sending via email.
          GrayscaleScan a color document in black and shades of gray for documents that you need to photocopy or fax, and for when you want to scan an item quickly.
          Drafts so that you can save toner.
          Black & WhiteText documents
          NOTE:Setting the resolution to a high value can create large files that take up disk space and slow the scanning process. Before setting the resolution and image type, determine how you are going to use the scanned item.
          Intended useRecommended resolutionRecommended color setting
          Fax 150 ppiBlack & White
          Email150 ppiColor, if the image is in color
          Grayscale, if the image requires smooth gradation
          Black & White, if the image does not require smooth gradation
          Edit text300 ppiBlack & White
          Print (graphics or text)600 ppi for complex graphics, or if you want to significantly enlarge the document Black & White for text and line art
          300 ppi for normal graphics and text Grayscale for shaded or colored graphics and photos
          At least 300 ppi for photos

          NOTE:Some scanners have a 1200 ppi option. Selecting 1200 ppi slows down the scanning process and creates a large file.
          Color, if the image is in color
          Display on screen75 ppi (available only with some models)Black & White for text
          Grayscale for graphics and photos
          Color, if the image is in color
      3. Click Scan.
      4. In the pop-up menu, click Save to file(s), and then click OK. The Save dialog box opens.
      5. In the Save box, type the name of the scanned item.
      6. In the Where pop-up menu, browse to the destination where you want to save the scan.
      7. In the File Format pop-up menu, click one of the following file formats:
        File formatUse
        JPEGImages for the Internet and attaching to emails
        TIFFArchival images

        NOTE:TIFFs are large files and might exceed the allowable size for sending via email.
        PICT (Not available with all Mac OS X versions) Exchange graphics between Macintosh applications
        PDFNon-editable text documents
      8. Click Save.
      9. Open your email interface, and then click Attach File in the email document window. Browse to find the scanned document on your computer, and then attach the file before sending the email.
Follow these steps to scan a multi-page document into a single file.
NOTE:The HP software does not support scanning multiple photos into a single file.

Step one: Load the document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.
NOTE:If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
  1. Make sure that the printer is turned on and that it is connected to the computer.
  2. Load the document.
      Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
      Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.

Step two: Scan with HP Scan software

The steps to scan with HP Scan software vary according to the version of the software that installed with your HP printer. Choose your version for steps to scan a multi-page original into a single PDF file.
    Follow these steps to see what version of HP Scan software you have installed on your computer.
    1. Open Finder, and then go to Macintosh HD/Applications/Hewlett-Packard.
    2. Right-click or CTRL-click the HP Scan Software icon, and then click Get Info.
    3. Locate the version number in the General properties in the HP Scan Software Info window.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan Software icon.
  2. Click the Scan Settings icon in the lower left corner of the window.
    Figure 3: Scan Settings icon
    Image: Scan Settings icon
  3. Click the pop-up menu at the top of the Settings section, and then select Documents, Pictures, or Last Used Settings.
  4. Click Edit... to view and change any scan settings.
  5. Click Scan to start the scan.
  6. When the scan completes, you have the option to either click Done, or place the next page on the scanner glass and click Scan again. Repeat this step until all pages are scanned, and then click Done.
  7. Click Save to name the file, and then save it to your computer.
  8. Click the Format drop-down menu, and then select PDF.
  9. Check the box to Save all items to a single file, and then click Save.
  1. Go to Macintosh HD/Applications/Hewlett-Packard, and then double-click the HP Scan Software icon.
  2. Click Scan... in the upper right corner of the window.
  3. Click the Down arrow () to view and change any scan settings.
  4. To save any scan settings for a future scan job, click the pop-up menu next to Presets, click Save as..., name the new preset, and then click OK.
  5. Click OK to start the scan.
  6. After the first page is scanned, the computer message prompts, "Scan completed: More to scan? Place the next item on the scanner now." Load the next page on the scanner bed, and then select Scan the next item.
    NOTE:Repeat this step until all pages are scanned, and then click Done.
  7. Click Send, click Folder, name your file, and then save the file to the computer.
  8. Click the Format drop-down menu, select Contents, and then check the box to Save all items to a single file.
  9. Click Save.
Although you cannot scan from the printer control panel without a full feature driver, you can still scan without the Full Feature HP software installed on your computer by using a basic set of scanning drivers as an alternative. These drivers enable scanning from Apple Preview or Apple Image Capture. You can also scan from the Print & Fax window.
You might choose to use these scanning drivers for one of the following reasons:
  • You installed and added your HP printer to the queue with Apple Software Update.
  • You installed and added an AirPrint-enabled HP printer to the queue with AirPrint in Mac OS X v10.6.
    NOTE:If you installed with AirPrint, when you try to scan for the first time a 'Software for this device is not installed' message might display. The scanning software available from Apple is required to scan using an AirPrint printer queue.
    Figure 4: Example of the 'Software for this device is not installed' message
    Image: Example of the 'Software for this device is not installed' message
  • A full feature HP driver and software update for your operating system is not available, or your printer released before the HP driver and software update that supports scanning for your printer was released.
  • You have not yet installed the available HP Scan software for Mac OS X v10.6.
  • You do not require all the features included in HP Scan software.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
NOTE:Your printer must be added to the print queue to scan with the following methods. Open the Print & Fax window, and then click the plus button () to add your printer to the list, if it is not already listed.
Important: Before proceeding with any of the following methods, run Apple Software Update to make sure that you have the most current scanning software installed. Click the Apple menu (), click Software Update, and then click Show Details to install any available software updates.
Use the following steps to scan from Apple Preview.
  1. Place the item that you want to scan on the scanner glass, or load it into the Automatic Document Feeder (ADF) if your printer has one.
  2. In the Applications folder or from the Dock, click Preview.
  3. From the Preview File menu, select Import from Scanner.
  4. If your printer connects to a network, select Include Networked Devices, and then select Import from Scanner from the Preview File menu to display your networked printer in the list.
  5. Select your printer from the list. The details of the scan display.
  6. If a 'Software for this device is not installed' message displays after you select your printer, click Install, and then follow the instructions to complete the installation.
  7. Click Show Details to view scan settings and options.
    NOTE: Make sure that you select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan.
  8. Change any settings as necessary, and then click Scan.
Use the following steps to scan from Apple Image Capture.
  1. Place the item that you want to scan on the scanner glass, or load it into the Automatic Document Feeder (ADF) if your printer has one.
  2. In the Applications folder or from the Dock, click Image Capture.
  3. Select your printer from the list. If your printer connects to a network, select it from the Shared list. The details of the scan display.
  4. If a 'Software for this device is not installed' message displays after you select your printer, click Install, and then follow the instructions to complete the installation.
  5. Click Show Details to view scan settings and options.
    NOTE: Make sure that you select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan.
  6. Change any settings as necessary, and then click Scan.
Use the following steps to scan from the Print & Fax window.
  1. Place the item that you want to scan on the scanner glass, or load it into the Automatic Document Feeder (ADF) if your printer has one.
  2. Click the Apple menu (), and then click System Preferences.
  3. Click Print & Fax, and then click your printer in the left pane.
  4. Click the Scan tab, and then click Open Scanner.
  5. If a 'Software for this device is not installed' message displays after you select your printer, click Install, and then follow the instructions to complete the installation.
  6. Click Show Details to view scan settings and options.
    NOTE: Make sure that you select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan.
  7. Change any settings as necessary, and then click Scan.
  • If the Scan or Print icons do not display in the Printer Browser window toolbar, remove and then add the current HP printer.
  1. Return to the Print & Fax window.
  2. Select your printer from the list.
  3. Click the minus sign () at the bottom of the list to remove the printer.
  4. Click the plus sign () at the bottom of the list to add the printer back to the list.
  5. Select your printer, and then click Add.

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