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Configuring PC Tools Internet Security 2010, 2011, and 2013 to Allow a Connection with the All-in-One

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Introduction

This document provides the steps for configuring PC Tools Internet Security 2010, 2011, and 2013 to allow a connection with your HP printer.
Click the plus sign ( ) next to your version of PC Tools Internet Security.
Click the plus sign ( ) next to the method to enable your printer to work with PC Tools Internet Security.
  • If your PC Tools license is current or if you want to renew , click Method one.
  • If your PC Tools license has expired and you do not want to renew , click Method two.
Installing PC Tools Internet Security 2011 enables the printer to connect to the network.
Follow these steps to download, install, and configure PC Tools Internet Security 2011.
  1. Click this link, PC Tools .
  2. Click MyAccount Login . The PC Tools login page opens.
  3. Type the E-mail Address and Password used when you activated your PC Tools product.
    If you do not have a PC Tools account, click the Sign Up Now button to create a new account.
  4. On your account home page, click Download Version 2011 , next to your PC Tools product.
  5. Click Run .
  6. Follow the wizard screen prompts to complete the installation.
  7. When prompted to restart your computer, click Reboot Now .
  8. After the computer restarts, skip to the PC Tools Internet Security 2011 section in this document. Follow the steps to allow your printer to connect to the network.
Follow these steps to configure PC Tools Internet Security 2010 to allow the printer to connect to the network.

Step one: Configure your network

  1. Click the PC Tools Internet Security icon ( or ) in the taskbar, or click the shortcut on your desktop to open the PC Tools Internet Security window.
  2. In the left column, click Settings .
  3. Click Firewall Settings , and then click Settings .
  4. Click the Networks tab, and then find your network in the list that opens.
    NOTE:A green dot ( ) in the Status column indicates an active network.
  5. Select Trusted from the Profile drop-down list next to your active network.
  6. From the left pane, click Intrusion Prevention , and then click the Advanced Rules tab.

Step two: Create a new rule

  1. Click the green plus icon ( ) below the rules to add a new rule.
    The Create New Rule window opens.
  2. From the Step 1: Select condition(s) field, click the check box next to where the ethernet type is .
  3. Click the Undefined link from Step 2: Edit the rule description field, select IP from the list, and then click OK .
  4. From the Step 1: Select condition(s) field, click the check box next to where the remote IP is .
  5. Click the Undefined link from Step 2: Edit the rule description field, select Trusted IP from the list, change the Condition Sub Type to In Trusted List and then click OK .
  6. From the Create New Rule window, click the Next button, click the check box next to Allow , and then click Next again.
  7. In the Step 1: Specify a name for this rule field, give the name a rule like HP Printer Rule .
  8. In the Step 2: describe the purpose of the rule field, explain what the rule does. For example, you might add the text: Allows the printer to function through the firewall .
  9. Make sure the check box next to This rule is active is selected, and then click Finish .
    The Advanced Rules window displays the new rule at the top of the rule list.
  10. Click the Apply button to save the rule.
  11. Close the PC Tools Internet Security 2010 window.
  12. Install the HP software. When the computer displays an alert, click Remember this setting , and then click Allow .
Follow these steps to configure PC Tools Internet Security 2011 to allow your printer to connect to the network.
  1. Click the PC Tools Internet Security icon ( or ) in the taskbar. Or, click the shortcut on your desktop.
  2. Click Firewall ( ). The Firewall Settings window opens.
  3. Click Intrusion Prevention .
  4. Click the Port Override tab.
  5. Click the green plus icon ( ) below the list of rules to add a new port rule. The default new rule content displays in the rule list.
  6. Next to User defined service , click the number under the Start column to highlight it, and then type the port number for your operating system.
    • Windows XP : 1000
    • Windows Vista : 9999
    • Windows 7 : 9999
    Figure 1: Click the number under Start
    Image: Click the number under Start
  7. Click the empty space under End , and then type 65535
  8. Click Apply to save the new rule.
  9. Close PC Tools Internet Security 2011.
  10. Press the Power button ( ) to turn off the HP printer.
  11. Press the Power button ( ) to turn on the HP printer.
NOTE:When connecting your computer to a new network, the PC Tools New Network Detected window appears. For your printer to function properly, select Trusted in the Select a trust level for this network drop-down list, and then click Apply .
Follow these steps to configure PC Tools Internet Security 2013 to allow your printer to connect to the network.
  1. Click the PC Tools Internet Security icon ( ) in the taskbar, or click the shortcut on your desktop.
  2. Click the Settings tab.
  3. In the left column, click Firewall , and then click the Networks tab.
  4. Make sure the Prompt on new network detection check box is selected.
  5. Choose Trusted from the Default profile for new networks drop-down list.
  6. Review your Network Profile in the Network Settings table. If your Network Profile is Untrusted , click in the Profile field that corresponds to your network, and then choose Trusted from the drop-down list.
  7. Install your printer or add the printer from the Start menu.
NOTE:One or more of the links above will take you outside the Hewlett-Packard website. HP does not control and is not responsible for information outside of the HP website.

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