Jump to content

Configuring BitDefender Internet Security for Compatibility with Networked Printers

  • PrintPrint

Introduction

This document provides steps for configuring BitDefender Internet Security 2009, 2010, and 2013 to allow a network connection with your HP printer.
NOTE:This procedure might reduce the security provided by your firewall.
Click the plus sign () for more information.
Follow these steps to configure the BitDefender Internet Security 2009 firewall.
NOTE:Perform these steps before you install any HP software. When you install any HP software, click Allow on any pop-up windows that display to allow all processes.
  1. Double-click the BitDefender Internet Security icon ( ) in the lower right corner of the computer screen (the notification area). The BitDefender window opens.
  2. Click the SWITCH TO ADVANCED VIEW button in the top right of the window. The Advanced View opens.
  3. Click Firewall in the left side of the window.
  4. Click the Network tab. The Network Configuration table opens.
  5. Under Trust Level , click Trusted Local or Full Trust for the Local Area Connection item.
  6. Close the BitDefender window.
Follow these steps to configure the BitDefender Internet Security 2010 firewall.
BitDefender might open in one of three modes: Service Mode , Intermediate Mode , or Expert Mode . Follow these steps to open BitDefender in Expert Mode, and then configure BitDefender for compatibility with networked printers.
NOTE:Perform these steps before you install any HP software. When you install any HP software, click Allow on any pop-up windows that display to allow all processes.
Click the BitDefender icon ( ) in the lower right corner of the computer screen (the notification area), or click the shortcut on your desktop to open the BitDefender Internet Security 2010 window.
  • If BitDefender opens in Expert Mode , follow the steps in Method one to Configure BitDefender in Expert Mode .
    Figure 1: Example of BitDefender in Expert Mode (in English)
    Illustration of BitDefender in Expert Mode (in English)
  • If BitDefender opens in any mode other than Expert Mode , follow the steps in Method two to Set BitDefender to display in Expert Mode .
    Figure 2: Possible BitDefender views other than Expert Mode (in English)
    Image: Two possible BitDefender views other than Expert Mode (in English)
Follow these steps if the BitDefender window opens in the Expert Mode view.
  1. Click Firewall in the left side of the window.
  2. Click the Network tab, and then select Trusted Local from the Trust Level drop-down list.
  3. Click the X in the upper right corner of the BitDefender window to close it, and then restart your computer.
    Important : You must restart your computer in order for your changes to take effect.
Follow these steps if the BitDefender window opens in a mode other than the Expert Mode view.
  1. I n the upper right corner of the BitDefender window that opened, click Settings. The User Interface Settings window opens.
  2. In the User Interface Settings window, select Expert Mode from the Switch UI to: drop-down list, click Apply , and then click OK . The view changes to Expert Mode .
  3. Click Firewall on the left side of the window.
  4. Click the Network tab, and then select Trusted Local from the Trust Level drop-down list.
  5. Click the X in the upper right corner of the BitDefender window to close it, and then restart your computer.
    Important : You must restart your computer in order for your changes to take effect.
Follow these steps to configure the BitDefender Internet Security 2013 firewall.
NOTE:Perform these steps before you install any HP software. When you install any HP software, click Allow on any pop-up windows that display to allow all processes.
  1. Click the BitDefender icon ( ) in the lower right corner of the computer screen (the notification area), or click the shortcut on your desktop to open the BitDefender Internet Security 2013 window.
  2. Click Manage Adapters . The Network Activity window displays.
  3. Click the dropdown arrow next to Network Type , and then click Trusted .
  4. Click Close , and then close the BitDefender window.
  5. Turn off your printer, wait 30 seconds, and then turn it back on.
  6. Restart your computer.
    Important : You must restart your computer in order for your changes to take effect.

HP Support forums

Find solutions and collaborate with others on the HP Support Forum
HP.comHP on FacebookHP on TwitterHP on YouTubeHP on Linked InHP on FlickrHP on Google+