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OpenGL Applications Cannot Be Configured to Use the Discrete GPU

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This document pertains to HP Envy 14-2000 series, HP Pavilion dv6-6100 series and HP Pavilion dv7-6100 Series Entertainment Notebook PCs.

Description

When configuring the Dynamic Switchable Graphics in the Catalyst Control Center, the notebook does not permit any OpenGL applications to be associated with the Discrete (dGPU) or high-performance GPU. The OpenGL applications will work using the power-saving or Integrated GPU (iGPU) but the performance levels may be lower than expected.
OpenGL is not supported on the Discrete GPU when using the Dynamic Switchable Graphics feature. To enable dGPU support for OpenGL applications, you must disable the Dynamic Switchable Graphics feature and turn on the Fixed Mode Switchable Graphics feature.

Enable Fixed Mode Switchable Graphics in the BIOS

For dv6 and dv7 series notebooks , Fixed Mode Switchable Graphics is only available in BIOS version F.1.A (sp54024) or later. To support Fixed Mode Switchable Graphics, the AMD High-Definition Graphics Driver version 8.830.6.2000 (sp53025) or later must be installed.
For Envy 14 series notebooks , Fixed Mode Switchable Graphics is only available in BIOS version F.06 (sp54022) or later.
Complete the following steps to enable Fixed Mode Switchable Graphics on the notebook PC:
  1. For dv6 and dv7 series notebook PCs , download and install the latest version of the AMD High-Definition Graphics Driver (version 8.830.6.2000 or later) from hp.com.
    NOTE:It is not required to update the AMD Graphics Driver for Envy 14 series notebook PCs.
  2. For dv6 and dv7 series notebook PCs , download and install the latest HP Notebook System BIOS Update ( version F.1A REV: A or later ) for the notebook PC.
    For Envy 14 series notebook PCs , download and install the latest HP Notebook System BIOS Update ( version F.06 ) for the notebook PC.
  3. In the F10 Setup , use the arrow keys to navigate to the System Configuration screen.
  4. Change the Switchable Graphics Mode setting to Fixed .
  5. Save and Exit the F10 Setup menu.
After restarting the notebook PC, the ATI Catalyst Control center will provide the option to change the current GPU from high-performance or power-saving manually.
For more information about the Switchable Graphics feature on the notebook PC, see How to Configure ATI Mobility Radeon Switchable Graphics .

Error "No AMD graphics driver is installed" may appear after changing the BIOS setting to Dynamic Mode

If the notebook PC is using Fixed Mode Switchable Graphics and is configured to the power-saving or iGPU setting and then shutdown and changed to the Dynamic Switchable Graphics in the F10 Setup, the following error message may appear after the notebook has restarted:
No AMD graphics driver is installed
After the error appears, the display resolution will be reset to 800x600.
To prevent this issue, ensure that the notebook is using the High-Performance (dGPU) in the Catalyst Control Center before shutting down Windows and changing to Dynamic Switchable Graphics in F10 Setup.
To fix this problem after the error message appears use the following steps:
  1. Click Start , type Device Manager and click Device Manager .
  2. Click the plus sign (+) to expand the Display Adapters.
  3. Right-click the Radeon (TM) HD (AMD graphic adapter) and select Enable .
  4. Restart the PC when prompted.
After restarting, the error message will not be displayed and the display resolution will be set properly.
For dv6 and dv7 series notebooks , Fixed Mode Switchable Graphics is only available in BIOS version F.1.A (sp54024) or later. To support Fixed Mode Switchable Graphics, the AMD High-Definition Graphics Driver version 8.830.6.2000 (sp53025) or later must be installed.
Softpaq DescriptionInformationDownload
AMD High-Definition Graphics Driver

8.830.6.2000 		SP53025 Instructions/Information SP53025 File Download
HP Notebook System BIOS Update (Intel Processors)

F.1A REV: A 		SP54024 Instructions/Information SP54024 File Download
For Envy 14 series notebooks , Fixed Mode Switchable Graphics is only available in BIOS version F.06 (sp54022) or later.
Softpaq DescriptionInformationDownload
HP Notebook System BIOS Update (Intel Processors)

F.06		 SP54022 Instructions/Information SP54022 File Download
NOTE:A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com .