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Support details

Product number
PJ536AA
Introduction date
09/20/2004
Country/region sold in
  • United States
  • Canada
Bundle information
The Compaq Presario SR1265CL PC (part number PJ536AA) is a component of the SR1265CL-B desktop PC bundle (part number PJ537AA). The bundle includes:
  • PC model number: PJ536AA
  • FP7317 monitor with Integrated Speakers
Hardware
Base processor
Athlon(B) XP 3200+ 2.20 GHz
  • 400 MHz Front side bus
  • Socket A (462)
Chipset
Via KM400A
Motherboard
  • Manufacturer: Asus
  • Motherboard Name: A7V8X-LA
  • Compaq motherboard name: kelut-GL6E
Memory
ComponentAttributes
Memory Installed512 MB
Maximum allowed1.0 GB (2 X 512 MB)
Speed supportedPC2700 MB/sec
Type184 pin, DDR SDRAM
DIMM slotsTwo
Open DIMM slotsOne
Hard drive
  • 160 GB
  • 7200 rpm
CD-RW drive
48x/24x/48x
TypeAttributes
Read48x
Write48x
Rewrite24x
DVD-ROM drive
Maximum speed: 16x
Modem
PCI K56flex data/fax modem
Video graphics
Integrated with up to 64 MB allocated video memory
Sound/audio
  • Controller: AC97 audio
  • Location: Integrated
Network (LAN)
Integrated 10/100Base-T networking interface
Memory card reader
  • USB interface
  • Supports the following cards:
    • Compact Flash I
    • Compact Flash II
    • SmartMedia
    • Memory Stick
    • Memory Stick Pro
    • MultiMediaCard
    • Secure Digital (SD)
    • Micro Drive
    • XD Picture Card (xD = extreme digital)
External I/O ports
I/O ports on the front panel
Port typeQuantity
9-in-1 media card readerOne
IEEE 1394One
USBTwo
HeadphoneOne
MicrophoneOne
video/audio inOne
I/O ports on the back panel
Port typeQuantity
PS/2 (keyboard, mouse)Two (one each)
VGA (monitor)One
ParallelOne
SerialOne
USB (2.0)Four
IEEE 1394One
LANOne
AudioOne each (line-in, line-out, microphone)
Expansion slots (total)
Slot typeQuantity
PCIThree (two available)
AGPOne (one available)
DIMM Two (one available)
Drive bays (total)
Bay typeQuantity
5.25-inch, externalTwo (occupied)
3.5-inch, externalTwo (one available)
3.5-inch, internalOne (occupied)
Keyboard and mouse
  • Home professional keyboard
  • Optical scroller mouse
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Software
NOTE: HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Key to software:
  • cd/dvd = media included in box
  • fc = only available in French Canada
  • nfc = not available in French Canada
Software titles that shipped with PC
Software CategorySoftware Title
Operating System
  • Microsoft Windows XP Home Edition
  • Microsoft Service Packs
CD/CD-RW/DVD
  • WinDVD 5 Player Basic (with optional 5.1 upgrade)
  • RecordNow 7.2
Entertainment, Music, and Games
  • iTunes 4.5 (w/Quicktime)
  • Microsoft Plus Digital Media Edition LE (nfc)
  • Real player
  • WildTangent game channel (nfc)
  • HP Music icon (nfc)
Imaging, Photography, Video, and Film
  • Adobe Photoshop Album (Starter Edition)
Education and Reference
  • Encarta Encyclopedia 2004 Standard (cd/dvd)(fc)
  • MSN Encarta Standard (nfc)
Productivity and Finance
  • Office 2003 Trial HTML page launcher
  • Adobe Reader
  • Microsoft Works 7.0 w/Office Student and Teacher Edition 2003 Trial & Money 2004 combo CD (cd/dvd)(nfc)
  • Microsoft Works 7.0 w/Office Student and Teacher Edition 2003 Trial (cd/dvd)(fc)
  • Quicken New User Edition 2004 (nfc)
HP Recovery
  • Microsoft system restore
  • Recovery software suite
  • Software repair wizard
Service and Support
  • Backweb client
  • Help & support center/HP instant support (nfc)
  • Help & support center (fc)
  • Safety and comfort guide
  • Desktop Web-based registration
PC Security
  • InterMuteWeb Privacy & Protection Suite (nfc)
  • Norton AntiVirus 2004 (60-day LiveUpdate subscription)
  • Norton Personal Firewall 2004
Utility, Maintenance, and Performance
  • IntelliMover Data Transfer demo (nfc)
  • Compaq organize (nfc)
  • SkyDesk @Backup (nfc)
  • PC-Doctor
  • PC Tuneup & Repair HTML page (nfc)
  • HP Total Care icon & HTML page
ISP Signup
  • Easy Internet Signup
  • DigiTerra (nfc)
  • Earthlink (nfc)
  • MSN 9.0 (nfc)
  • Aliant
  • AOL Broadband
  • AOL
  • Earthlink Broadband (US)
  • Netscape Online (fc)
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Warranty
Standard warranty included with purchase
Warranty typeWarranty duration
Hardware Parts and LaborOne year from date of purchase
Technical Telephone AssistanceOne year from date of purchase

24 hour/7 days a week
Software Application Support30 days

24 hour/7 days a week
Software Media Replacement30 days (on media shipped in box from factory)
Self Repair Kits (express parts program)One year from date of purchase
Return to HP or to an Authorized Service ProviderOne year from date of purchase
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