How Do I Find the Model Number?

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Support details

ISSUE:

How do I find the model number on my HP desktop computer?

SOLUTION:

Use one of the methods described below to identify your computer.

NOTE:

Some HP computers are sold together (bundled) with a monitor, scanner, and/or printer. These bundled products can be identified by the "-b " extension of the computer name. To find information about an individual component, search specifically for it. To find information on the HP PC, search for the model name without the “-b ” ending. For example, to find information on the 533w-b , search for 533w .

Method one

Use method one if the computer is already turned on.

While holding down the Ctrl and Alt keys, press the S key on the keyboard.

The HP Support Information dialog, shown in Figure 1, appears. This dialog contains the model number of your HP computer.

Figure 1: Support Information dialog

1 - Model number

Method two

The model number may be found on a nameplate on the front of the computer or on a sticker adhered to the side panel. If the model number is not on the front or sides of the computer, try one of the other methods.

Figure 2: Example of possible model number locations (your computer may appear different)

Method three

Find the model number on a label adhered to the back of the computer. The label (Figure 3) on the back of the computer lists the model number.

Figure 3: Label