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HP Deskjet 970cxi Printer support

How to Print a test page

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Introduction

You can print a test page from your HP DeskJet 970C series printer in several different ways. In the first two methods (the sample page and the hardware self-test page), the printer does not need to be hooked up to the computer and the printer software does not need to be installed. The third method (the Toolbox test page) can be used to print a test page from the Toolbox, after the printer software is already installed on the computer. The fourth method can be used to print a test page for the two-sided printing module (duplexer). Use the following instructions to print a test page from your HP DeskJet 970C series printer:

Instructions

Method 1: Sample page

  1. Turn the printer off and remove the cable that connects the printer to the computer.
  2. Turn the printer back on.
  3. Press and hold the Resume button for approximately five seconds.
  4. The sample page should look like the illustration below (see the Step 4 graphic).
    Figure 1: HP DeskJet 970C series printer sample page

Method 2: Hardware self-test page

  1. Turn the printer off and remove the cable that connects the printer to the computer.
  2. Turn the printer back on.
  3. Press and hold the Power button. Press the Resume button four times and then release the Power button.
  4. The self-test page will print with a report containing the printer model name and serial number; it will look like the illustration shown below (see the Step 4 graphic).
    Figure 2: HP DeskJet 970C series printer self-test page

Method 3: Toolbox test page

  1. Make sure that the cable that connects the printer to the computer is connected, and that the printer is turned on.
  2. Double-click the HP Toolbox icon on your desktop.
  3. On the Printer Services tab of the HP Toolbox, click Print a Test Page (see the Step 3 graphic).
    Figure 3: HP DeskJet 970C Series Toolbox window
  4. The test page should look like the illustration below (see the Step 4 graphic).
    Figure 4: HP DeskJet 970C Series Toolbox test page

Method 4: Print a test page for the two-sided printing module (duplexer)

  1. Press and hold down the printer’s Power button. Press and release the Cancel button three times, press the Resume button once, and then release the Power button.
  2. The test page should look like the illustration below (see the Step 2 graphic).
    Figure 5: View of the test page for the duplexer
HP Deskjet 970cxi Printer

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