HP Pavilion 8765c Desktop PC (US/CAN) Troubleshooting

Component	Attributes
RAM (standard)	128 megabytes (MB) PC 100
Maximum	512 MB (2 x 256 MB DIMM)
Speed	100 MHz synchronous
Sockets	Two 168-pin DIMMs
Free DIMM slots	1
Size	16, 32, 64, 128 and 256 MB DIMMs
Pairs required	No
Type supported	SDRAM, 100 MHz, Intel PC SDRAM unbuffered DIMM specification, revision 1.0 compliant

NOTE: Free DIMM slots may vary due to availability of memory components at the time the PC is manufactured. To verify slot availability, check the Main screen in System Setup (restart computer, and press F1 at the blue HP logo screen).

Cache

Level	Quantity
Primary	128K (on processor)
Level 2	256K (on processor)
Upgrade sockets	None

Hard drive

45 GB (3.5-inch form factor)

DVD-ROM drive

Attribute	DVD	CD-ROM
Speed	12x	32x maximum
Access speed	120 to 180 ms	90 to 120 ms

CD-RW drive

Attribute	Properties
Speed	Write: 4x Rewrite: 4x Read: 24x
CD-read access speed	150 ms
CD-read transfer rate read/write (KB/sec)	150 - 175 (1x read/write) 300 - 350 (2x read/write) 600 - 700 (4x read/write) 1200 - 1400 (8x read only) 3600 - 4100 (10x - 24x read only)

Diskette drive

1.44 MB (3.5-inch form factor).

Network interface card

HP 10/100Base-T LAN Adapter (Ethernet)

Audio fax/data modem

The 8765C comes standard with the Chameleon Audio/Modem Combo card. The Chameleon software driver handles the modem function. Digital Signal Processing (DSP) is software-based.

Attribute	Properties
Modem	Rockwell Chameleon combo card (supports V.90 K56 Flex protocols)
Data speed	56 Kbps
Fax speed	Up to 14.4 Kbps
Plug and Play	Yes
Hayes compatible	Yes
Data compression	v.42 bis
Error correction	v.42
COM port (default)	2
IRQ (default)	Variable
EIA fax commands	Class 1

Video

Attribute	Properties
Video graphics	AGP
Controller	Vanta 16 MB (Riva TNT2)
Video memory	16 MB, AGP-2X upgradeable
Feature connector (game/joystick)	Yes
Resolutions: 640 x 480 800 x 600 1024 x 768 1280 x 1024	16/256/32 K/64 K/16.7 M colors 16/256/32 K/64 K colors 16/256/32 K/64 K colors 256 colors

MPEG-2

MPEG2 for full-screen, full-motion digital video

External ports

Total external ports

Port type	Quantity
USB	4
Serial	1
Parallel	1
Game	1

Front panel I/O

Port type	Quantity
USB	2
Serial	1

Expansion slots

Total expansion slots

Slot type	Quantity
PCI slots	5
AGP	1

Available expansion slots

Slot type	Quantity
PCI slots	2

Drive bays

Total drive bays

Bay type	Quantity
5.25-inch external	3
3.5-inch external	1
3.5-inch internal	1
1/2 ht 5 1/4 / 3 1/2 external	1

Free drive bays

Bay type	Quantity
3.5-inch internal	1
1/2 ht 5 1/4 3 1/2	1

Power supply information

AC input

185 Watts maximum

Input frequency: 43/66 Hz

Voltage: 120V (100-127V) ~ 6.0A

Voltage: 230V (200 - 240V) ~ 3.0A

Power supply output

DC voltage	Current
+12V	4.0 A
+5V	25.0 A
+3.3V	16 A
-5V	0.3 A
-12V	0.5 A

Keyboard/mouse

HP PS/2 One-touch Internet keyboard

HP PS/2 Scrolling mouse

Supported operating systems (OS/NOS)

Microsoft (R) Windows Me

NOTE: The only operating system supported on this HP Pavilion PC is Microsoft Windows Me.

Software Build ID

Software Build ID Pangaea-U 04NABN0004

Complete software package

All software is preloaded on the hard disk drive and can be reloaded by using the Recovery CD.

Software	Description
Operating system	Microsoft Windows Me
Productivity and finance	Microsoft Works 2000 Microsoft Money 2000 Quicken (R) Basic 2000 by Intuit QuickLink III fax software by SmithMicro
Education and reference	Microsoft Encarta 2000 Encyclopedia Deluxe Online
Entertainment	MusicMatch Jukebox by MusicMatch Real Audio Player by Real Networks Direct CD by Adaptec Easy CD Creator by Adaptec WinDVD 2000 by InterVideo
Internet and online	Trelix Web by Trelix Customized browser/HP At Home America Online CompuServe (TM) WinCim PRODIGY Service AT&T; WorldNet Service NETCOMplete by NETCOM Disney Club Blast Earthlink
Service and support software	VirusScan by McAfee ActiveShield (PC Clinic) by McAfee HP User’s Guide (Proxy Program) Backweb client HP Pavilion Recovery Kit (CDs) HP Pavilion User’s Guide

What ships in the box

Items

HP PS/2 One-touch Internet keyboard

HP PS/2 scrolling mouse

HP/Polk Audio "E" stereo speakers (left and right)

Phone cable for modem

Power cord for PC

“Y” cable for speakers

CDs

CD Collection kit, containing:

Microsoft Works 2000

Microsoft Money 2000

Microsoft Encarta 2000 (French Canadian models only)

HP Recovery kit, containing:

HP Recovery disk(s)

HP Application Recovery disk

Documentation

HP Pavilion User's Guide (on computer)

Windows Me Manual

Quick Start Guide

Setup Poster

Support Path Card

Start Here Brochure

Warranty

Bonus warranty

** Replacement of missing or damaged manuals and software covered under Warranty. See section below for warranty and usage coverage.

Product warranty

U.S.A.

Warranty	Duration
Hardware: Return to HP - Return to HP service is provided by an HP authorized central repair center. Self-repair Carry-in	One year (toll number) One year (toll number) One year (toll number)
Hardware troubleshooting	One year (toll number)
Usage assistance - Get you up and running	30 days plus 60 day bonus warranty (toll number)
Manuals and software replacement	30 days plus 60 day bonus warranty (toll number)

Canada

Warranty	Duration
Hardware: On-site Self-repair Carry-in	One year (toll number) One year (toll number) One year (toll number)
Hardware troubleshooting	One year (toll number)
Usage assistance - Get you up and running	30 days plus 60 day bonus warranty (toll number)
Manuals and software replacement	30 days plus 60 day bonus warranty (toll number)