If you have a Windows XP CD (disc 1) from Microsoft, a Recovery Console CD from HP, or an HP Recovery Tools CD that you have created, place any one of these discs in the top CD or DVD drive and restart the computer to open Microsoft Recovery Console.
NOTE:If you do not have one of the CDs mentioned above, do the following:
Turn on the computer and immediately begin pressing the F10
key repeatedly until a Recovery Screen appears.
At the Recovery screen click Advanced Options
Press the Alt
keys at the same time to open a command prompt window.
Skip to number 4 in this section.
When the Windows XP Setup screen appears, press the R
key to open the Recovery Console.
When the login prompt appears, press the number next to the windows version MiniNT (or Windows) and enter the logon password.
NOTE:If you do not know the password, try pressing Enter
. If pressing Enter does not work, you must obtain the main login password to continue. Typically, this is the password that was created when the computer was setup the first time; that is, the password that is used to log into the main administrative account.
At the command prompt, type the following and then press Enter
At the next command prompt, type the following and then press Enter
At the next command prompt, type the following and then press Enter:
NOTE:If a message appears stating that the hard drive is in use and would you like to schedule a scan, press the Y key, turn off the computer, and then turn on the computer to check the disk drive for data problems.
Turn off the computer, wait 5 seconds, turn on the computer, and then wait for Windows to open. If Windows opens you are done. If the error persists, continue to the next step.
If the error still appears after following these steps, perform a system recovery using recovery discs. For more information refer to the document below that applies to your computer:
NOTE:If you do not have recovery discs, you must obtain a new set of recovery discs or install a new operating system.
If the computer still does not start after performing a system recovery or the system recovery does not complete due to problems from the hard drive, the hard drive is probably bad and should be replaced. If your HP or Compaq computer was manufactured after 2001, you can test the hard drive using a software program called PC doctor. To find more information about PC Doctor and how to test the computer from a floppy or CD, use the HP support document
Using PC Doctor