PrintThe system recovery tool on certain HP Pavilion Desktop PCs and Compaq Presario 6300 series desktop PCs with Windows XP is incompatible with Windows XP Service Pack 1 (SP1).
To resolve this incompatibility, HP developed a software patch named Recovery Partition patch for Windows XP SP1 (SP1RcvryFix.exe). This patch can be installed before or after installing XP SP1 to correct the incompatibility with the PC system recovery tool.
Microsoft has since released a more recent service pack. If you still wish to use SP1 and not more recent service packs, you should download and install the patch from your product support page in the software updates section.
