Microsoft(R) ActiveSync is software used to share information such as files, contacts, and e-mail, between a handheld/pocket PC and a desktop PC. This software is included with all new HP Jornadas on a CD. If the CD is not available or to upgrade from an older version, download the software for free from the Microsoft ActiveSync Download page.
Several documents are available on the HP Web site describing various solutions to challenges that occur when using ActiveSync. The Microsoft ActiveSync troubleshooting page provides an additional in-depth troubleshooting resource.
NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.