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Cleaning and Maintaining the Scanner

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This document provides information on cleaning and maintaining HP Scanjet scanners. Periodically, the scanner glass may need cleaning to maintain a high quality image.
Original items placed on the scanner glass that are excessively dusty, dirty, or have ink that smears when touched can leave dirt and deposits on the scanner glass.
CLICK HERE if the scanned images are displaying alternating light and dark stripes or streaks.
Equipment and materials
Ordering Scanjet supplies
Automatic Document Feeder (ADF) paper path cleaning cloths and Automatic Photo Feeder (APF) cleaning cloths may be obtained directly from the Scanjet supplies Web site .
Cleaning supplies
  • Lint free cloth
  • Glass cleaner
Recommended glass cleaners
  • Cinch Glass Cleaner
  • Spic and Span Glass Cleaner
  • Sparkle Glass Cleaner
  • Glass Plus Glass Cleaner
  • Or any Isopropanol and Butoxypropanol based cleaners
Cleaners to avoid
  • Any cleaner containing ammonia
  • Any cleaner that leaves a film, haze, or streaks
    CAUTION: Only use glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it leaves streaks on the glass.
Cleaning the scanner glass
  1. Disconnect the power cord from the scanner.
  2. Open the scanner lid.
  3. Clean the glass using a soft lint-free cloth that has been moistened with a mild glass cleaner.
Figure 1: Figure 1: Cleaning the scanner glass
  1. Dry the scanner glass with a clean soft lint-free cloth.
  2. When dry, reconnect the power cord to the scanner.
    NOTE: Fingerprints or smudges under the glass do not affect the appearance of scanned images as they are outside the range of focus for the scanner.
Cleaning under the glass for select HP Scanjet scanners
Some HP Scanjet scanners can have the under side, or bottom side, of the glass cleaned.
Scanners with the capability of having the under side of the glass cleaned are listed below. Click the provided link of the specific scanner model for instructions on cleaning the under side of the glass.
NOTE: All scanners are listed by series numbers, therefore, a 5300cse and a 5370cxi would use the same instructions.


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