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Faxing with Long-Distance Access Codes, Calling Cards, or Internationally

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Introduction

This document provides information about how to fax with long-distance access codes, calling cards, or international faxes.

How to dial internationally with a long-distance access code or calling card (dialing in real-time)

Think of the fax machine as a large telephone. Numbers can be dialed from the front panel of the fax machine exactly the same way that they are dialed on a telephone.
  1. Place the document in the feeder or on the glass (flatbed fax).
  2. Press the Start Fax or Start button. A dial tone should be audible.
  3. Dial the phone number on the keypad. Use the long-distance code, billing code, or card number just as if the fax were a telephone. Pause as needed for connections.
  4. The receiving fax should ring and answer.

Setting speed dials for faxing with a long-distance access code and calling card

Typing a speed dial with a long-distance access code is done the same way as typing a regular speed dial. Hyphens in the phone number should be omitted. Each press of the hyphen (the minus key) inserts a three-second pause in dialing, which should only be done to insert a pause in the dialing. (The Redial/Pause button on the front panel is used during front-panel programming to insert the pause.)
Here is an example of a fax number: 9(Code) - (Fax Number)
In this example, the 9 is used to gain access to an outside line, but that portion of the process might not be required. The code is typed, followed by three seconds of pause time (the hyphen) for the line to connect. If the access code is normally inserted after the phone number, insert it after the phone number preceded by a hyphen instead of in front of the number. More or fewer hyphens can be used to adjust the amount of pause time required.
Some numbers (particularly calling cards) might contain too many characters for the software or hardware to recognize. If this is the case, the number must be dialed in real-time, as explained in the first section of this document. Be sure to leave out any hyphens in the number.

Setting speed dials for faxing internationally

The fax machine might dial too fast for the receiving telephone company switch. Try inserting hyphens between each of the numbers. The first number might be the only number to require a hyphen, but additional hyphens might be required. This first number is the country locator number. A short pause might be required to connect the line.
Here is an example of an international speed dial: (Country code) - (Fax Number)
Some numbers might contain too many characters for the software or hardware to recognize. If this is the case, the number must be dialed real-time, as explained in the first section of this document. Be sure to leave out any hyphens in the phone number that are not normally required to dial the number on a telephone.
For information about how to dial an international phone number, please contact the phone service provider.
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