Print| Prior to 2006, several different tools and processes have been provided for recovering HP and Compaq Notebook PCs to their original operating condition Performing a recovery removes all software and files saved to the hard drive, reinstalls the original operating system, and then performs an initial setup of the original programs Overview Of Recovering Or Reinstalling The Operating System . |
| See
FAQ On Repairing Or Reinstalling The Operating System
for answers to frequently asked questions. See HP PCs - Looking for Recovery Discs? for replacement media. |
Using Factory Restore
Factory Restore returns your computer to its original factory-installed software configuration. This option reformats your hard drive and removes all data from your computer.
CAUTION:Factory Restore deletes all of the information and data stored
on your computer's hard drive. All added personal files, software, and
other data will be lost. Before completing Factory Restore, copy your data
to diskettes or save your data to an external device to prevent permanent
loss of your data.
To complete a Factory Restore on your computer, perform the following steps:
- Insert your Compaq Recovery CD into your CD-ROM, CD-RW, or DVD-ROM drive.
- Turn off the computer.
- Turn on your computer by pressing the Power button on the front of your computer. The system reboots and the Compaq Recovery CD Menu is displayed.
NOTE:If menu option number 4 says No Factory Image found , you must use QuickRestore CDs to perform this function.CAUTION:If you have not copied or backed up your personal files, software, or other data onto diskettes to be recopied onto your hard drive, they will be lost after you press Enter . - You are prompted that continuing this procedure will delete the data on your hard drive. Press Enter if you wish to continue. The Factory Restore process takes several minutes.
- The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive.
- Press Enter to continue.
- Once the Factory Restore is complete, you may be prompted to provide the startup information again to reinstall Windows.
- Follow the prompts to restore your computer to its original factory condition.
Exiting the Compaq Recovery CD
After loading the Recovery CD, if you choose not to complete any of the options,
it will be necessary to restart your computer. Perform the following steps to exit
the Recovery CD.
- From the Compaq Recovery CD Menu, select 5 (Exit) by pressing the number 5 key on your keyboard.
- The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive.
- Press Enter to restart your computer.
