Jump to content

HP Deskjet 3050 All-in-One Printer - J610a Troubleshooting

Locating the Serial Number

  • PrintPrint
  • Share

Introduction

The serial number is a ten-digit alpha-numeric number that is unique to each All-in-One. This document describes how to identify the serial number.
There are two methods of viewing the serial number: from the universal product code (UPC) sticker, or the All-in-One self-test report.

Printing a self-test report

Products with a front panel display window

  1. Press Menu or Setup .
  2. Press the Right Arrow until Print Report displays and then press Enter .
  3. Press the Right Arrow until Self-Test Report displays and then press Enter .
    If your product does not have a Right Arrow, press Menu repeatedly until Self-Test Report displays and then press Enter , Select/Resume , or OK .

Products without a front panel display window

  1. Press and hold Cancel .
  2. Press Color Start .
  3. Release both buttons.

Locating the serial number on the UPC sticker

The UPC sticker is located either on the back, bottom, or near the cartridge access area of the printer.
Figure 1: Serial number on the back
Image: Serial number on the back.
Figure 2: Serial number on the bottom
Image: Serial number on the bottom.
Figure 3: Serial number near the cartridge access area
Image: Serial number near the cartridge access area.