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Compaq Presario SR1224NX Desktop PC Troubleshooting

Compaq Presario SR1224NX Desktop PC Product Specifications

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Product number

PJ531AA

Introduction date

09/09/2004

Country/region sold in:

  • Canada

Hardware

Base processor

Pentium 4 (N) 2.8 GHz/400
  • 400MHz Front side bus
  • mPGA478

Chipset

Intel 845GV chipset

Motherboard

  • Manufacturer: Micro Solutions
  • Manufacturer motherboard name: MS-6577
  • HP/Compaq name: gamila2-GL6E

Memory

ComponentAttributes
Memory Installed512 MB (1 X 512)
Maximum allowed2 X 512 MB
Speed supportedDDR333/266/200
TypePC2700, Messages at PC 2100
DIMM slotsTwo
Open DIMM slotsOne

Hard drive

  • 80 GB
  • RPM: 7200 rpm

CD-RW/DVD COMBO

Speed ( 48 x 32 x 16 x 48 )
TypeAttributes
CD write48
CD rewrite32
DVD read16
CD read48

Modem

PCI K56flex data/fax modem

Video graphics

Integrated, no AGP slot

Sound/audio

  • Controller: AC97
  • Location: Integrated

Network (LAN)

Integrated 10/100Base-T networking interface

System chassis

  • System dimensions: Mid-size tower

Multi-Media card reader

9-in-1 card reader:
  • USB interface
  • 9-in-1 digital media card reader supports the following cards:
    • SmartMedia
    • XD-Picture Card
    • CompactFlash I
    • CompactFlash II
    • Microdrive
    • Memory Stick
    • Memory Stick Pro
    • MultiMediaCard
    • SecureDigital

External I/O ports

I/O ports on the front panel
Port typeQuantity
9-in-1 (4 slot) + 1 USBOne
1394One
HeadphoneOne
Line-inOne
MicrophoneOne
I/O ports on the back panel
Port typeQuantity
PS/2 (mouse, keyboard)Two
VGAOne
ParallelOne
SerialOne
USBFour
LANOne
AudioOne Each (line in, line out, microphone)

Expansion slots (total)

Slot typeQuantity
PCIThree (two available)
DIMMTwo (one available)

Drive bays (total)

Bay typeQuantity
5.25-inch, externalTwo (one available)
3.5-inch, externalOne (available)
3.5-inch, internalOne (occupied)

Keyboard and mouse

  • home professional PS/2 keyboard
  • PS/2 scroller mouse
  • Quebec keyboard kit for French Canada only
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Software

NOTE:HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Key to software:
  • cd/dvd = media included in box
  • eng = English only, even in French Canada
  • fc = only available in French Canada
  • nfc = not available in French Canada
Software titles that shipped with PC
Software CategorySoftware Title
Operating system
  • Microsoft Windows XP Home Edition
  • Microsoft Service Packs
Cd/cd-rw/dvd/dvd+rw
  • WinDVD SE 5 Player Basic (with optional 5.1 upgrade)
  • RecordNow 7.2
Education & reference
  • Encarta Encyclopedia 2004 Standard (cd/dvd) (fc)
  • MSN Encarta Standard (nfc)
Entertainment, music & games
  • ITunes 4.5 (w/Quicktime)
  • Microsoft Plus Digital Media Edition LE (nfc)
  • Real player
  • WildTangent game channel (nfc)
  • HP Music icon (nfc)
Imaging, photography, video & film
  • Adobe Photoshop Album (Starter Edition)
  • WinDVD Creator 2
Productivity & finance
  • Microsoft Office 2003 Trial HTML page launcher
  • Adobe Reader
  • Microsoft Works 7.0 with Office Student and Teacher Edition 2003 Trial (see below) (cd/dvd) (fc):
  • Office Student and Teacher Edition 2003 Trial and Money 2004 combo CD (cd/dvd) (nfc)
  • Quicken New User Edition 2004 (nfc)
PC Security
  • InterMuteWeb Privacy & Protection Suite (nfc)
  • Norton AntiVirus 2004 (60-day LiveUpdate subscription)
  • Norton Personal Firewall 2004
Utility, maintenance & performance
  • IntelliMover Data Transfer demo (nfc)
  • Compaq organize (nfc)
  • SkyDesk @Backup (nfc)
  • PC-Doctor
  • PC Tuneup & Repair HTML page (nfc)
  • HP Total Care icon & HTML page
Recovery
  • Microsoft system restore
  • Recovery software suite
  • Software repair wizard
Service & support
  • Backweb client
  • Help & support center (nfc)
  • HP instant support (nfc)
  • Help & support center (fc)
  • Safety and comfort guide
  • Desktop Web-based registration
ISP signup
  • Easy Internet Signup
  • DigiTerra (nfc)
  • Earthlink (nfc)
  • MSN 9.0 (nfc)
  • Aliant
  • AOL Broadband
  • AOL
  • Earthlink Broadband (nfc)
  • Netscape Online (fc)
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Warranty

Standard warranty included with purchase
Warranty typeWarranty duration
Hardware parts and laborOne year from date of purchase
Technical telephone assistanceOne year from date of purchase
Recovery CD'sOne year (recommend use of CD Creator to make CD set)
Software media replacement30 days (on media shipped in box from factory)
Software application support30 days
Return to HPOne year from date of purchase
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