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HP Deskjet 5550 Color Inkjet Printer support

Clearing a Paper Jam

  • PrintPrint

Introduction

Do not clear a paper jam from the front of the printer. Follow these steps to remove a paper jam:
  1. Press the Resume button. If the paper jam does not clear, then go to the next step.
  2. Push the two latch handles on the rear access door toward each other, and then remove the door.
  3. Remove any paper that is inside the printer by pulling the paper out from the back of the printer.
    If printing labels, verify that a label did not become detached from the label sheet while passing through the printer.
  4. Replace the rear access door.
  5. Press the Resume button.

Clearing a paper jam in the automatic two-sided printing accessory

Follow these steps below to remove a paper jam from the duplexer. These steps should also be performed if prints have severe skew or bent corners.
  1. Turn off the printer.
  2. Press the buttons on the left and right sides of the duplexer, and then remove it from the printer.
  3. Remove any paper from inside the printer.
  4. Open the duplexer.
  5. Remove any paper from inside the duplexer.
  6. Close the duplexer, and then re-attach the duplexer to the printer.
    NOTE:Do not press the buttons on the left and right sides of the accessory when re-attaching it to the printer. This could cause the accessory to not attach properly.

Clearing a paper jam from the auto two-sided print accessory with small paper tray

Follow these steps below to remove a paper jam from the auto two-sided print accessory with small paper tray. These steps should also be performed if prints have severe skew or bent corners.
  1. Turn off the printer.
  2. Press the buttons on the left and right sides of the accessory, and then remove it from the printer.
  3. Remove any paper that is inside the printer.
  4. Lift the back lever on the accessory, and then unhook the small paper tray.
  5. Tilt the small paper tray forward and open the lower door of the accessory.
    1 - Tilting the small paper tray
    2 - Opening the lower door
  6. Remove any paper that is inside the accessory.
  7. Close the accessory, and then secure the back lever to close the accessory.
  8. Re-attach the accessory to the printer.
    NOTE:Do not press the buttons on the left and right sides of the accessory when re-attaching it to the printer. This could cause the accessory to attach incorrectly.
HP Deskjet 5550 Color Inkjet Printer

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