This document can help resolve issues where the notebook takes longer then expected to shutdown on when Apple iTunes is installed.
Download and install the latest version of iTunes to resolve this issue. To update iTunes follow these steps:
- Start iTunes from the Start menu or desktop icon.
- In iTunes, click Help in the menu bar and select Check for Updates .
- Follow the prompts to complete the update.
If necessary, go to the iTunes Web site to download updates: iTunes for Windows Support site (in English) .
NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.