Compaq Presario 1600-XL145 Notebook PC Troubleshooting

Product Specifications

Hardware

Product Name	Compaq Presario 1600-XL145 Notebook PC
US Product Number	164028-003
Microprocessor	Intel Pentium III processor - 500 MHz; 100 MHz system bus
Microprocessor Cache	256 KB Integrated Cache
Memory	64 MB SyncDRAM, shared memory architecture - between 1 MB and 8 MB dedicated for video memory, depending on functional requirements.
Memory Max	Upgradable to a maximum of 192 MB
Video Graphics	Trident CyberBlade 3D graphics 2X AGP for enhanced video, graphics and 3D performance Maximum internal resolution of up to 1024 x 768 x 16 M; with external monitor – 1280 x 1024 non-interlaced 24-bit color provides up to 16 M brilliant colors TV-Out (RCA) enables high-quality digital video playback to home theater systems Compaq DVD Player/Navigator Microsoft DirectShow MPEG2 video playback Audio CD player Video player (AVI, MPEG2 and others)
Video Memory	8 MB video memory
Hard Drive	6.0 GB UltraDMA hard drive For hard drives, GB=billion bytes.
Diskette Drive	3.5 inch, 1.44 MB diskette drive
Multimedia Drive	6X DVD-ROM drive 6X DVD-ROM drives read a minimum of 2705 Kbps and a maximum of 8115 Kbps.
Display	14.1 inch TFT Active Matrix XGA display
Fax/Modem	56 K ITU V.90 PCI modem ITU V.90 modems are designed only to allow faster downloads from K56flex or V.90 compliant digital sources. Maximum achievable download transmission rates are currently unknown, may not reach 56 Kbps, and will vary with line conditions.
Sound	JBL Pro Audio System with Bass Reflex High-power, low-distortion amplifiers for high-fidelity sound Ported bass reflex enclosures increase low-end frequency response Dolby Digital Certified Sound ensures the highest quality stereo playback of Dolby Digital multimedia and DVD movie titles DisqPlay2 - Plays audio CDs without booting up the PC Digital volume control
Keyboard	Full-size keys and separate cursor control keys (88 keys) 101-key compatible Windows operating system keys SoftTouch palm rests User-programmable function keys (F1 and F2) Audio CD Player control function keys (Play/Pause, Stop, Previous Track, Next Track)
Pointing Device	Touchpad pointing device
PC Card Slots	One (1) Type II or one (1) Type III PC Card slot with support for 32-bit CardBus
External Ports	One (1) USB connector Serial RS-232 compatible, DB9 connector (16550) Parallel SPP/ECP standard interface (DB25 connector) Mouse or keyboard port – PS2 style RJ-11 modem jack TV-Out (RCA) Two audio ports (headphone/speaker-out and microphone-in) External VGA monitor port QuikDock connector
Dimensions	40.6 x 310 x 256 mm 1.6 x 12.2 x 10.08 inches
Weight	3.26 kg (7.2 lbs)
Security	Power-on password Reinforced security slot; accepts third-party security lock devices
Power	High-capacity LiIon battery Smart battery technology provides accurate, instantaneous battery status Improved capacity for longer battery life Hibernation and sleep
Options	32 MB PC100 SyncDRAM Memory Module 64 MB PC100 SyncDRAM Memory Module 128 MB PC100 SyncDRAM Memory Module High-Capacity LiIon Battery QuikDock AC Adapter

Software

Operating System:
Microsoft Windows 98 Second Edition

Security and Support:
McAfee Virus Scan

Multimedia:
RioPort Audio Manager DisqPlay2

Productivity and Finance:
Microsoft Money 2000 Microsoft Works 2000 Microsoft Word 2000 Microsoft Encarta Encyclopedia 2000

Internet Solutions:
America Online Compaq.NET Microsoft Internet Explorer NetZero

Service and support

Warranty and Support	e-Support
One year U.S. Limited Warranty: One year parts and labor (carry-in or mail-in) Certain restrictions and exclusions apply. Technical support: 24 hours a day, 7 days a week	Compaq Remote Support allows a Compaq technician to connect to your PC and resolve technical difficulties over the phone. Compaq Service Connection offers free PC tune-ups performed automatically over the Web.