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Support details

Product number
PP007AA
Introduction date
11/03/2004
Country/region sold in
  • United States
  • Canada, no Quebec
Hardware
Base processor
Athlon XP (B) 3100+ 2.2 GHz:
  • 400 MHz Front side bus
  • Socket A
Chipset
VIA KM400A
Motherboard
  • Manufacturer: Asus
  • Motherboard Name: A7V8X-LA
  • HP motherboard name: Kelut-GL6E
Memory
ComponentAttributes
Memory Installed512 MB (1 x 512)
Maximum allowed1.0 GB (2 X 512 MB)
Speed supportedPC2700 MB/sec
Type184 pin, DDR SDRAM
DIMM slotsTwo
Open DIMM slotsOne
Hard drive
  • 160 GB
  • 7200 rpm
8x DVD+R/RW DL drive
(must use Double-Layer media discs in order to take advantage of the DL technology)
typeAttributes
DVD+R DL Write Once2.4X
DVD+R Write Once8X
DVD+RW Rewritable4X
DVD ROM Read12X
CD-R Write Once24X
CD-RW Rewritable10X
CD-ROM Read40X
CD-ROM drive
Maximum speed: 48X
Modem
PCI K56flex data/fax modem
Video graphics
Integrated with up to 64 MB allocated video memory
Sound/audio
  • Controller: AC97 audio
  • Location: Integrated
Network (LAN)
Integrated 10/100 Base-T networking interface
Memory card reader
  • USB interface
  • Supports the following cards:
    • Compact Flash I
    • Compact Flash II
    • SmartMedia
    • Memory Stick
    • Memory Stick Pro
    • MultiMediaCard
    • Secure Digital (SD)
    • Micro Drive
    • XD Picture Card (xD = extreme digital)
External I/O ports
I/O ports on the front panel
Port typeQuantity
9-in-1 (4 slot) + 1 USBOne
IEEE 1394One
USB (2.0)Two
HeadphoneOne
Line-inOne
MicrophoneOne
I/O ports on the back panel
Port typeQuantity
PS/2 (keyboard, mouse)Two (one each)
VGA (monitor)One
ParallelOne
SerialOne
USB (2.0)Four
IEEE 1394One
LANOne
AudioOne each (line-in, line-out, microphone)
Expansion slots (total)
Slot typeQuantity
PCIThree (two available)
AGP One (available)
DIMM Two (one available)
Drive bays (total)
Bay typeQuantity
5.25-inch, externalTwo (both occupied)
3.5-inch, externalTwo (one available)
Keyboard and mouse
  • HP PS/2 internet keyboard
  • HP PS/2 scroller mouse
Software
NOTE: HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Key to software:
  • cd/dvd = media included in box
Software titles that shipped with PC
Software CategorySoftware Title
Operating System
  • Microsoft Windows XP Home Edition
  • Microsoft Service Packs
CD/CD-RW/DVD/DVD+RW
  • WinDVD 5 Player Basic (with optional 5.1 upgrade)
  • RecordNow 7.2
Education and Reference
  • MSN Encarta Standard
Entertainment, Music, and Games
  • iTunes 4.5 (w/Quicktime)
  • Microsoft Plus Digital Media Edition LE
  • Real player
  • Wild Tangent game channel
  • HP Music icon
Imaging, Photography, Video, and Film
  • HP Image Zone Plus 4
  • Muvee autoProducer 3.5MX
Productivity and Finance
  • Office 2003 Trial HTML page launcher
  • Adobe Reader
  • Microsoft Works 7.0 w/Office Student and Teacher Edition 2003 Trial & Money 2004 combo CD (cd/dvd)
  • Quicken New User Edition 2004
PC Security
  • InterMuteWeb Privacy & Protection Suite
  • Norton AntiVirus 2004 (60-day antivirus subscription)
  • Norton Personal Firewall 2004 (60-day security update subscription)
Utility, Maintenance, and Performance
  • IntelliMover Data Transfer demo
  • HP organize
  • SkyDesk @Backup
  • PC-Doctor
  • PC Tuneup & Repair HTML page
  • HP Total Care icon & HTML page
HP Recovery
  • Microsoft system restore
  • Recovery software suite
  • Software repair wizard
Service and Support
  • Backweb client
  • Help & support center/HP instant support
  • Safety and comfort guide
  • Desktop Web-based registration
ISP Signup
  • Easy Internet Signup
  • DigiTerra
  • Earthlink
  • MSN 9.0
  • Aliant
  • AOL Broadband
  • AOL
  • Earthlink Broadband (us)
Warranty
Standard warranty included with purchase
Warranty typeWarranty duration
Hardware Parts and LaborOne year from date of purchase
Technical Telephone AssistanceOne year from date of purchase

24 hour/7 days a week
Software Application Support90 days

24 hour/7 days a week
Software Media Replacement90 days (on media shipped in box from factory)
Self Repair Kits (express parts program)One year from date of purchase
Return to HP or to an Authorized Service ProviderOne year from date of purchase