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HP PSC 1513 All-in-One Printer Troubleshooting

HP PSC 1500 All-in-One Printer Series- Setting up the All-in-One (Hardware)

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Introduction

This document explains how to set up the physical parts of the product. Complete these steps before you install the product software on your computer. If you already set up the product hardware, and need software installation help, see Links to Software Installation Instructions at the end of this document.
This document includes the following steps to set up the product:
  • Unpack the All-in-One
  • Check the contents of the box
  • Attach the control panel overlay, if not attached
  • Connect the power cord and adapter
  • Turn the product on
  • Load plain white paper
  • Insert the cartridges
  • Align the cartridges

Setup the hardware

Follow these steps in order. When you are finished, you can click the appropriate link at the end of this document if you need instructions to install the product software.
CAUTION:Do NOT connect the USB cable now. If you need a USB cable to connect the product to the computer, you will be prompted to connect it at the correct time during software installation.

Step one: Unpack the All-in-One

Remove all tape and packing material from the product.
Figure 1: Remove all packing materials

Step two: Check the contents of the box

The contents might vary by country/region. See the packaging for a list of items shipped in the box.

Step three: Attach the control panel overlay, if not attached

  1. Hold the control panel overlay with the printed side facing you and gently bend the bottom tab of the control panel overlay away from you.
    Figure 2: Bend bottom tab
  2. Remove the bottom tab and the backing from the overlay.
    Figure 3: Remove bottom tab
  3. Lift the lid of the product. Insert the tabs of the overlay into the device. Make sure the tabs are inserted correctly before sticking the overlay to the device.
    Figure 4: Open lid and insert the overlay tabs into place
  4. Press down on the overlay to make sure it is firmly attached. Do not press on the LCD area. The tabs must be in the slots.
    Figure 5: Press down on the overlay to attach it

Step four: Connect the power cord and adapter

  1. Plug the printer end of the power adapter into the back of the printer.
  2. Plug the adapter end of the power cord into the power adapter.
  3. Plug the remaining end of the power cord into a grounded wall outlet or surge protector.
Figure 6: Connect the power cord and adapter
1 - Printer end of the adapter
2 - Adapter end of the power cord
3 - Plug end of the power cord

Step five: Turn the product on

Press the Power button to turn the product on.
Figure 7: Turn the product on
After you press the button, the green light flashes, and then becomes solid. This might take up to a minute.

Step six: Load plain white paper

  1. Open the paper tray door.
    Figure 8: Open the paper tray door
  2. Pull the paper tray extender toward you, as far as it will go. Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way.
    NOTE:Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper. To avoid a paper jam when using legal-size paper, do not open the paper tray extender.
  3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position.
    Figure 9: Slide the paper-width guide to the outermost position
  4. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:
    • Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
    • Make sure all the paper in the stack is the same size and type.
  5. Insert the stack of paper into the paper tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
    NOTE:If using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the paper tray.
    Figure 10: Insert paper into the All-in-One
    Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper.
    Figure 11: Slide the paper-width guide to the edge of the paper
    Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide.

Step seven: Insert the cartridges

  1. Lower the access door until it stops. Make sure the carriage moves to the right side.
    Figure 12: Lower the access door
    Figure 13: Carriage for the cartridges
  2. Pull the pink tab to remove the protective tape from both cartridges.
    Figure 14: Remove the tape
    CAUTION:Do not touch the copper-colored contacts or retape the cartridges.
  3. Insert the tri-color cartridge in the left slot of the carriage, and then push the cartridge firmly into the slot until it snaps into place.
    Figure 15: Push the cartridge into place
  4. In the same way, insert the black cartridge in the right slot of the carriage.
    Figure 16: The cartridges in the proper position
    1 - Tri-color print cartridge
    2 - Black print cartridge
  5. Close the access door.

Step eight: Align the cartridges

After you insert the cartridges, a cartridge alignment page prints. This might take a few minutes.
  1. Lift the lid of the product.
  2. Place the top of alignment page face down in the right front corner of the glass.
    Figure 17: Place the alignment page face down
  3. Close the lid.
  4. Press the Start Scan button.
    Figure 18: Start Scan button
    The Power button light blinks during the alignment process. After the light stops blinking, alignment is complete.

Links to software installation instructions

After you complete the previous setup steps, you can install the product software with the product CD or by downloading the software from the HP Web site. For instructions, click the link for your computer operating system.
CAUTION:For USB connections, do NOT connect the USB cable yet. You will be prompted to connect it at the correct time during software installation.
USB connection
Windows XP Windows XP
Windows Vista Windows Vista
Windows 7 Windows 7
Windows 8 Windows 8
Mac OS X up to v10.5 Mac OS X up to 10.5
Mac OS X v10.6 Mac OS X 10.6
Mac OS X v10.7 OS X 10.7